I've had a couple of purchases through DSHOP, and they've come through each time. Quick delivery, reliable, it arrives when they say it will. Reliability is important when you live remotely, so thanks... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy website, expedient delivery. No issues at all , happy with my purchase. I received a reply from this Dshop after my review tanking me for my review , which also shows good communication betwee... Leggi di più
L'azienda ha risposto
So easy to search for what you are looking for and then scroll through the various items - descriptions and sizing, etc is also easy to locate. Ordering was simple and straight forward and delivery w... Leggi di più
L'azienda ha risposto
The Profile Console Table is unstable & will easily topple over unless fixed to a wall which is totally impractical if you intend moving it around. Legs are too thin, which causes the instability... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Live Better for Less with Dshop! Discover thousands of great deals at Dshop.com.au, where you can shop and save on quality products delivered straight to your door from local warehouses. Enjoy unbeatable prices, fast Australia-wide delivery, and a smarter way to shop, only at Dshop.
Informazioni di contatto
Melbourne, Sydney, Brisbane, Australia
- www.dshop.com.au
3,9
Molto buono
14.864 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I ordered a 9x3m cover and it was 9x2m
I ordered a 9x3m cover and it was 9x2m. I sent an email back regarding incorrect size to support email address provided and nil response
23 marzo 2026
Risposta di DSHOP
Hi Stacey,
We're really sorry your experience wasn't what we aim for. Your satisfaction is extremely important to us. Please reach out so we can help resolve this quickly. We're always here and ready to assist.
Contact us: https://dshop.com.au/policies/contact-information
Warmest regards,
The Dshop Team
I got what I ordered and it came…faster than I thought it would . Thank you very happy
I got what I ordered and it came faster than I thought it would . Very happy thank you :)
13 aprile 2026
Risposta di DSHOP
Hi Kathleen,
Your feedback made our entire team smile! We love knowing your online experience was fantastic. Customers like you inspire us to keep delivering great service. Thank you for choosing Dshop. We can't wait to serve you again soon.
Warmest regards,
The Dshop Team
Ordered two side tables
Ordered two side tables. Had to assemble ourselves which was easy. They look great and very sturdy. Delivery was very quick, 3days. Was very pleased with the company and would gladly order again.
14 aprile 2026
Risposta di DSHOP
Hi Marilyn,
Thank you so much for your amazing review! We're thrilled you enjoyed your shopping experience with Dshop. Knowing we made you happy truly brightens our day. We're here whenever you need us and look forward to your next visit.
Warmest regards,
The Dshop Team
Amazing
The quality of the products I purchased from your company are just so beautiful & stylish I'm so very happy with my orders so much so I will be returning to buy more in the near future delivery service also a plus factor regards Susanne meehan
12 aprile 2026
Risposta di DSHOP
Hi Susanne,
Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we look forward to serving you again.
Warmest regards,
The Dshop Team
Cheap, flimsy mat advertised as plush carpet rug
What they described as a plush, carpet rug (using doctored images) was nothing but a flimsy, cheap, thin, lightweight mat with no pile at all. It certainly can’t be described as “plush”. It’s more like some kind of thin exercise mat, or something to put under a microwave. Or spandex exercise gear. It’s shiny and has a cheap feel when you walk on it. It isn’t even heavy enough to smooth out the wrinkles from being rolled. Certainly not even worth the so-called “sale” price. I provided pictures and a detailed summary. After 8 days they got back to me and said there was “no product discrepancy”, but did not rebut any of the evidence I provided. They offered me a voucher which was the equivalent of 8% of the total order.
UPDATE: Their reply is disingenuous. After a week of dealing with their customer service, they determined that there was no discrepancy between their advertisement and the product, and offered me a partial refund of 10% in order to keep it. I told them that I don’t want their lousy product. I will take it to a charity shop. And they can stick their 10% partial refund. It’s a scam.
1 aprile 2026
Non scritta su invito
Risposta di DSHOP
Hi Jerry,
We sincerely apologise that your shopping experience didn't meet your expectations. This isn't what we wanted for you, and we would appreciate the opportunity to make things right. Please contact us directly, and we will do our best to help.
Warmest regards,
The Dshop Team
I ordered the hand made rabbit for…
I ordered the hand made rabbit for Easter and I still have not received the stock order date 02.03.26. I followed up with them and they said it was in transit which says it’s in Melbourne for the last 3 weeks. It’s 10.04.26 today and still not received.
10 aprile 2026
Risposta di DSHOP
Hi Giuse,
We're sincerely sorry for any inconvenience you've faced. This isn't the kind of experience we wanted for you. We'd love the chance to look into this further and get it sorted for you. Please don't hesitate to contact us. We're always here and happy to help!
Warmest regards,
The Dshop Team
Simple and straightforward transparency…
Simple and straightforward transparency is hundred percent
19 novembre 2025
Risposta di DSHOP
Hi,
Your lovely review absolutely made our day! It's wonderful to hear you're pleased with your purchase. We're always here if you need anything else. Thank you for shopping with us, and we hope to see you again soon at Dshop.
Warmest regards,
The Dshop Team
Bedside table
Site was easy to use an quick delivery
Also great bedside table very sturdy and easy to move around
10 aprile 2026
Risposta di DSHOP
Hi Tania,
Your feedback means the world to us. We're committed to keeping your experience amazing, and we can't wait to serve you again!
Warmest regards,
The Dshop Team
Great mats nice and soft no slip even…
Great mats nice and soft no slip even when water runs on it getting out of the shower.pitty you have to let mats
4 aprile 2026
Risposta di DSHOP
Hi Ricki,
We truly appreciate you taking the time to share your experience. Your happiness means everything to our team. Thank you for making our day better. We hope to welcome you back to Dshop soon!
Warmest regards,
The Dshop Team
Very disappointing experience on my first purchase
Very Bad Experience. Purchased a rug advertised as ‘lush plush’ with a luxurious feel, but the actual product is extremely flimsy and lacks structure—more like a thin mat than a proper rug. It can be folded like a bedsheet and does not match the description or expected quality. Despite multiple emails explaining this, the seller refused a refund and incorrectly classified it as change of mind, offering only store credit or return at my own cost. Very disappointing experience.
Very poor Customer service that didnt help me at all. Finally i requested my bank and explaned the issues and requsted for charged back. hopefully that works.
10 marzo 2026
Risposta di DSHOP
Hi Biji,
We're really sorry your experience wasn't what we aim for. Your satisfaction is extremely important to us. Please reach out so we can help resolve this quickly. We're always here and ready to assist.
Warmest regards,
The Dshop Team
Very happy with Dshop furniture
Very happy with purchases. I have four small pieces of furniture from Dshop. Postage was really quick. They're easy to put together and very sturdy. Happily recommend and will buy from again.
5 aprile 2026
Risposta di DSHOP
Hi,
Thank you so much for your amazing review! We're thrilled you enjoyed your shopping experience with Dshop. Knowing we made you happy truly brightens our day. We're here whenever you need us and look forward to your next visit.
Warmest regards,
The Dshop Team
Great value
Great value
Great price for the product even with the delivery fee. It will be outstanding if you have a lower delivery fee or more discount for certain amount of purchase.
4 aprile 2026
Risposta di DSHOP
Hi Kitty,
We truly appreciate you taking the time to share your experience. Your happiness means everything to our team. Thank you for making our day better. We hope to welcome you back to Dshop soon!
Warmest regards,
The Dshop Team
An excellent buy.
The price of the table was good andthe quality is good. It is very stable even on carpet. I did think thjat the $50+ was a little high however the table was well packed and protected for transit.
7 aprile 2026
Risposta di DSHOP
Hi Colin,
Wow, your kind words mean so much to us! Knowing you're happy is exactly why we do what we do. We appreciate you choosing Dshop, and we're always here to help with anything you need.
Warmest regards,
The Dshop Team
Once put together it looks GREAT The package arrived earlier than…
The package arrived earlier than espected.
All the parts were there and easy to follow even if
I had the Men's Shed do it for me.
They were happy.
It now looks lovery in my small lounge room.
Its nice solid timber too.
7 aprile 2026
Risposta di DSHOP
Hi Marguritta,
Your feedback made our entire team smile! We love knowing your online experience was fantastic. Customers like you inspire us to keep delivering great service. Thank you for choosing Dshop. We can't wait to serve you again soon.
Warmest regards,
The Dshop Team
not happy
i have tried to be honest but you will drag it out you need photos of how thin the rug is you bloody sent it so you should know it’s like walking on my tiles that it was supposed to help make a comfortable feel underfoot it doesn’t all i’ve asked for is help i just wanted to see if you sell a underfelt i could place underneath it but i’m just being given the run around
5 aprile 2026
Risposta di DSHOP
Hi Sandra,
We sincerely apologise that your shopping experience didn't meet your expectations. This isn't what we wanted for you, and we would appreciate the opportunity to make things right. Please contact us directly, and we will do our best to help.
Warmest regards,
The Dshop Team
The site was easy and reliable to…
The site was easy and reliable to navigate. The delivery was super fast and the product was just what I needed.
Thank you for your fine service!
Maureen Blower
6 aprile 2026
Risposta di DSHOP
Hi Maureen,
Your lovely review absolutely made our day! It's wonderful to hear you're pleased with your purchase. We're always here if you need anything else. Thank you for shopping with us, and we hope to see you again soon at Dshop.
Warmest regards,
The Dshop Team
Good product for the price!
6 aprile 2026
Risposta di DSHOP
Hi Leeanne,
Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we look forward to serving you again.
Warmest regards,
The Dshop Team
Very happy with the product
Very happy with the product - strong & sturdy rail, good quality, highly recommend.
6 aprile 2026
Risposta di DSHOP
Hi Bronwyn,
Your feedback means the world to us. We're committed to keeping your experience amazing, and we can't wait to serve you again!
Warmest regards,
The Dshop Team
Risposta di DSHOP
Hi Elvedina,
Thank you for the wonderful feedback! It's our pleasure to serve customers like you, and we're glad to hear you're satisfied with our service.
Warmest regards,
The Dshop Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
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