Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had an awesome therapist Lebo who delivered an excellent service 💞 She was mindful of my needs, was polite, caring and made me feel comfortable in a very nice relaxing atmosphere 👌 Will def... Leggi di più

Valutata 5 stelle su 5

I brought a massage table and when it arrived the stitching was coming apart in a very small area and there were a couple of scratches on the wood panel. I contacted customer services and they have be... Leggi di più

Valutata 5 stelle su 5

I can honestly say dealing with the team at Natural Living has been an absolute dream. I had very specific table requirements which I know made dealing with me tricky. Despite this Modesta and her tea... Leggi di più

Valutata 1 stelle su 5

Recently bought a desk. Initially purchase went smoothly and desk arrived swiftly (though a couple days after promised and in two separately deliveries, which was inconvenient) I’ve had a problem... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza e per il benessere
  2. Negozio di articoli per massaggi

Scritti dall'azienda

UK No.1 Health Practitioner Store - for the largest range in the UK - buy online or call us today +443308285769


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

57 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(57)

6 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible after sales care (no-one cares!)

Recently bought a desk. Initially purchase went smoothly and desk arrived swiftly (though a couple days after promised and in two separately deliveries, which was inconvenient)

I’ve had a problem trying to put the desk together - it looks like a manufacturing fault where two part don’t align as they should. After sales care has been TERRIBLE. No one answers the phone or calls back. No apology. Referred to manufacturer who essentially said I should try and “bodge” it to get it working. This has all dragged on a few weeks now and I’m down several hundred quid.

STAY AWAY!!

1 settembre 2022
Non scritta su invito
Logo di Natural Living

Risposta di Natural Living

We apologise the issue that you have had with this desk. It has had to be dealt with under the manufacturer's warranty which has taken time. Always best to email us rather that telephone as this time.

UPDATE:
Dear Angelade
Thank you for leaving a review back in September 2022. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Valutata 5 stelle su 5

Very impressed

Very impressed, I ordered my new massage table yesterday & it has arrived today!
It came well packaged with no damage to the box and my new massage table is brilliant.
Thank you so much, you definitely have a returning customer here!

14 gennaio 2022
Non scritta su invito
Valutata 2 stelle su 5

Extremely Bad service!!

6 ottobre 2021
Non scritta su invito
Logo di Natural Living

Risposta di Natural Living

Dear Purplevica
Thank you for leaving a review back in October 2021. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Valutata 1 stelle su 5

The Company (if they even are one are…

The Company (if they even are one are shocking! ) No response if you try to call them, I have have been trying to call them for days. The answer phone sounds genuine but I'm pretty sure they are a scam company as they NEVER Answer regardless of which option you choose!!!! Just about to raise a Paypal Dispute. Wish me luck!

1 ottobre 2021
Non scritta su invito
Logo di Natural Living

Risposta di Natural Living

We try to make it clear that we are working remotely from home by email only at this time. You just need to send an email for a fast response to sort any issue.

UPDATE:
Dear Andrew
Thank you for leaving a review back in October 2021. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Valutata 1 stelle su 5

We ordered some items which will never appear.

We ordered some items including a beauty trolley and stool. We have received nothing since cleared payment. Furthermore, they now have no active phone lines so everything is now being run via email.

The company is a SCAM.

BEWARE. SCAM SCAM SCAM

20 settembre 2021
Non scritta su invito
Logo di Natural Living

Risposta di Natural Living

Dear Adam
Thank you for leaving a review back in September 2021. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Valutata 1 stelle su 5

I spent £100 on ZED MED which are the…

I spent £100 on ZED MED which are the same company as this one!

NOTHING came through , no ORDER CONFIRMATION , no dispatch note , so now I do not even have an ORDER number but I will have to do a Paypal dispute

I have Autistic children WAITING TO BE TESTED FOR COVID as we have run out of tests so this is absolutely APPALLING 'service' as how can there be NO ORDER CONFIRMATION NOR dispatch notice as it is MEANT to be sent the next day but was NOT so NOTHING has been sent and yet they have my £100 and children in urgent NEED of a Covid lft who CANNOT be tested now!! :-(

15 settembre 2021
Non scritta su invito
Logo di Natural Living

Risposta di Natural Living

Dear Sam
Thank you for leaving a review back in September 2021. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Valutata 5 stelle su 5

Highly recommended

Saved me when others were delaying deliveries, excellent service, swift replies and deliveries, highly recommended definitely will use again

6 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service!

I had a few questions regarding a massage table that I wanted answered before I purchased. I called Customer Services not really expecting much but was so pleasantly surprised by the friendly and informative advice I was given I ordered straightaway and the table came the following day. Brilliant service!

22 luglio 2021
Non scritta su invito

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