Great Customer Service - Eugene. I explained my financial situation and was refunded the full price. I appreciate this as it caused a mess on my side and was going to cause more problems Thank you
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I purchased 1 product online and was charged for that as well as another product that I did not knowingly purchase. When I requested a refund for the 2nd product my request was denied. I think I was... Leggi di più
L'azienda ha risposto
Nutrimate dog rolls are the best,not sloppy like others ,you are able to freeze them and when defrosted are just as good,you can cut the roll into 10mm slices without them falling apart and you can se... Leggi di più
L'azienda ha risposto
Omg THANK GOD 🙏 I read the reviews before I paid my money. I was gunna go for the 3 month subscription and trustpilot caught my eye so thought I'd just see what ppl thought and soooo glad I did check... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Nutrimate
Scritti dall'azienda
NutriMate is an innovative nutrition app designed to make weight loss both easy and enjoyable.
It provides holistic nutrition knowledge, promoting sustainable results.
Key Features of NutriMate:
• Customized Fasting Plan: Enables users to effectively manage fasting periods, reducing cravings and snacking.
• Personalized Weight Loss Journey: Offers detailed, step-by-step guidance on losing weight.
• Recipes Library: A collection of healthy, balanced, and simple recipes to support dietary goals.
• Meal Planning: Assists in preparing meals in advance, ensuring availability of healthy options.
• Progress Tracker: Monitors weight loss progress with comprehensive statistics.
• Comprehensive Health Tools: Includes a water tracker, step counter, and mood tracker.
NutriMate's approach to weight loss is holistic, focusing on balanced nutrition and forming lasting, healthy eating habits.
Its customizable features assist users in navigating the complexities of weight loss to achieve and maintain their health objectives.
JOIN USInformazioni di contatto
Huckletree Soho, Ingestre Place, W1F 0JL, London, Regno Unito
- support@nutrimate.fit
- nutrimate.fit
3,4
Nella media
98 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great Customer Service
Great Customer Service - Eugene. I explained my financial situation and was refunded the full price. I appreciate this as it caused a mess on my side and was going to cause more problems Thank you
14 agosto 2026
Non scritta su invito
Risposta di Nutrimate
Hello Janet!
Thank you so much for sharing your experience! We’re glad to hear that Eugene was able to assist you and that we could help resolve the situation. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Take care!
It's not really clear ( the app ) but…
It's not really clear ( the app ) but at least they told me how many steps I need to walk
16 luglio 2026
Non scritta su invito
Risposta di Nutrimate
Hello Luisanna.
We’re glad to hear that the step tracking feature has been helpful for you.
We’d love to better understand what wasn’t clear in the app so we can improve your experience. Could you please let us know which part was confusing or difficult to find? Feel free to reach out to us at support@nutrimate.fit.
Your feedback is very valuable to us, and we appreciate you helping us make the app easier and more enjoyable to use.
Lack of transparency while making a purchase
I purchased 1 product online and was charged for that as well as another product that I did not knowingly purchase. When I requested a refund for the 2nd product my request was denied. I think I was "tricked" in some way with the original transaction. Transparency is an integral factor of good customer service. Not happy with this.
7 giugno 2026
Non scritta su invito
Risposta di Nutrimate
Hello Richard!
We're sorry to hear about your experience and understand your concerns. Transparency is very important to us, and we never want our customers to feel uncertain about a purchase. We've reviewed your case and can see that our team has initiated refunds for both charges. If there are any features or aspects that you think could be improved, we’d love to hear from you at support@nutrimate.fit.
Your input is valuable to us and helps us improve our service!
They were prompt and professional and…
They were prompt and professional and resoled my issues quickly.
9 luglio 2026
Non scritta su invito
Risposta di Nutrimate
Hello Shana!
We're so pleased to hear that you found our team prompt and professional, and that we were able to resolve your issues quickly. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Take care!
Thank you for a very speedy response to…
Thank you for a very speedy response to resolve my issues. I was very confused and you handled everything correctly.
7 luglio 2026
Non scritta su invito
Risposta di Nutrimate
Hello!
Thank you so much for your kind words! We're delighted to hear that our team was able to resolve your issue quickly and make the process clearer for you. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Have a wonderful day!
Issues with order
Although I did have issues with my order, I am happy to say that they were resolved efficiently by the team. Thank you for helping me avoid time wasting emails. Best wishes
18 giugno 2026
Non scritta su invito
Risposta di Nutrimate
Hello Margaret!
Thank you so much for your kind words! We're really glad our team could resolve the issue efficiently and make the process as smooth as possible for you. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit
Take care!
Cancelación de suscripción
Me solucionaron la cancelación de la aplicación porque no es lo que ando buscando, por lo que solicité reembolso, no obtuve el pago total. Escribí reportando mi solicitud y me dieron respuesta inmediatamente.
29 giugno 2026
Non scritta su invito
Risposta di Nutrimate
¡Hola Mariana!
¡Gracias por compartir tu experiencia! Nos alegra que nuestro equipo de soporte te haya podido ayudar rápidamente y resolver tu solicitud de cancelación. Si tienes alguna pregunta o necesitas ayuda, no dudes en contactarnos a través de support@nutrimate.fit.
¡Cuídate!
Easy to cancel
Found it easy to cancel the subscription. Info available on app under accounts. Emailed them and got a quick reply. Very efficient and courteous.
22 giugno 2026
Non scritta su invito
Risposta di Nutrimate
Hello Peggy!
We’re really glad to hear the cancellation process was straightforward and that our team responded quickly and courteously. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Yaroslav helped solve my problem!
Yaroslav helped solve my problem of an unsolicited subscription. He listened to my situation and was very kind in solving the situation, that truly benefited me.
18 giugno 2026
Non scritta su invito
Risposta di Nutrimate
Hello Sandra!
Thank you for sharing your experience—we’re really glad to hear Yaroslav was able to help resolve your subscription issue. We’ll make sure your kind words are passed along to him. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Error turned into a win-win
I had an error with my subscription and the customer service team quickly came up with alternatives to meet my needs.
Great customer service. Can’t wait to see the results of this program.
12 giugno 2026
Non scritta su invito
Risposta di Nutrimate
Hello Kathie!
Thank you for your kind feedback. We’re really glad to hear that our customer service team was able to quickly assist you and find alternatives that worked for your needs. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Take care!
I was checking out other fitness apps…
I was checking out other fitness apps and I checked this one out.It had a lot to offer. But for me it was a trial by error..The Premium Walking app was a good app ,but I wanted more.Sk now I’m doing another app and I like it and I’m staying with this one
3 maggio 2026
Non scritta su invito
Risposta di Nutrimate
Hello Zenon!
We’re glad to hear that you explored our app and found it valuable, even if it wasn’t the perfect fit for your current goals. Trying different apps is a great way to find the one that works best for you, and we’re happy you found an option that suits your needs. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Take care!
Great app
Great app! I downloaded for the walking but it contains so much more! I ended up starting my journey with fasting and the daily fasting tracker is very handy and so easy to use. Would recommend.
5 giugno 2026
Non scritta su invito
Risposta di Nutrimate
Hello Amanda!
We’re delighted to hear that you’re enjoying the app and discovering its additional features beyond walking. It’s great to know that the fasting tracker has been helpful and easy for you to use as part of your journey. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Keep it up!
Great customer service
Great customer service. Use the workout on my phone was a problem. They try to help mě many times via different ways, but finally we cancelled it. I think the program and app are actually a good.
3 giugno 2026
Non scritta su invito
Risposta di Nutrimate
Hello Marcy!
We’re sorry to hear about the difficulties you had with using the workout on your phone, but we’re glad our support team was able to assist you through different channels and help reach a resolution. We also appreciate your positive feedback about the program and app itself. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Take care!
Tuve que cancelar por problemas…
Tuve que cancelar por problemas económicos y me ayudaron muy bien!! Es muy recomendable
2 giugno 2026
Non scritta su invito
Risposta di Nutrimate
¡Hola Gabriela!
¡Gracias por tus comentarios! Nos alegra saber que nuestro equipo pudo ayudarte durante un momento difícil y facilitarte el proceso de cancelación. Tu recomendación es muy importante para nosotros. Si tienes alguna pregunta, no dudes en contactarnos a través de support@nutrimate.fit.
¡Cuídate!
Really fast customer service!
1 giugno 2026
Non scritta su invito
Risposta di Nutrimate
Hello Sophie!
Thank you for your feedback! We’re glad to hear our customer service was quick to assist you. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Good company, good customer service
This company has excellent customer service. I decided to cancel because I couldn't stream to my TV and following the workout on my phone was a problem. But they cancelled me quickly and easily. I think the program is actually a good one, and I would have stayed with it if I could have put it on my TV.
28 maggio 2026
Non scritta su invito
Risposta di Nutrimate
Hello Judith!
We’re thrilled to hear that you had a positive experience with our customer service, though we’re sorry that streaming to your TV didn’t meet your needs. We completely understand how following workouts on a smaller screen can be challenging. We’re always looking to improve, and your comment helps us see where we can enhance accessibility and convenience. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Take care!
Очень вежливые
Очень вежливые, с пониманием и внимательностью относятся к клиенту. Ищут выход в создавшейся ситуации. Любяще относятся к клиентам.
Я, довольна.
Спасибо.
25 maggio 2026
Non scritta su invito
Risposta di Nutrimate
Hello Марина!
We truly appreciate your support and are very happy to hear that you felt well taken care of by our team. Providing respectful, understanding, and helpful support is very important to us, and your feedback means a lot. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Take care!
This is a great company.
This is a great company.. when I had a query it was dealt with quickly and efficiently, it delivers what it promises.
5 maggio 2026
Non scritta su invito
Risposta di Nutrimate
Hello Liz!
Thank you so much for your kind words! We’re thrilled to hear that your experience with us was smooth and efficient. If you have any suggestions or need assistance, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Aplicación muy seria
Aplicación muy seria. Lamentablemente no pude usarla porque no sé inglés y me devolvieron el dinero. Muy agradecida.
30 aprile 2026
Non scritta su invito
Risposta di Nutrimate
¡Hola Ana!
Nos alegra mucho saber que tuviste una experiencia positiva con nuestro equipo de atención al cliente, a pesar de que la barrera del idioma dificultó el uso de la aplicación. Siempre nos esforzamos por garantizar la plena satisfacción de nuestros usuarios y nos complace haber podido ayudarte con tu reembolso. Si tienes alguna pregunta o necesitas ayuda, no dudes en contactarnos a través de support@nutrimate.fit.
¡Cuídate!
My experience with this company was…
My experience with this company was absolutely amazing some of thee best team
I have ever worked with. So, professional.
Thank You all again so much.
4 aprile 2026
Non scritta su invito
Risposta di Nutrimate
Hello Carolyn!
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.