Nationwide Hire UK Recensioni 

Firstly we booked for delivery at 6pm as we were both at work until 5pm.The Van arrived at 9 30am the bloke dropped the keys through our letter box and parked it in a disabled parking space!!
There were no checks carried out on the driver or the vehicle.There was no Ad Blue in the Van and the drivers headlight wasn't working.The Van was also dirty inside and out with lots of dents!!
The Van was supposed to have been collected at 12pm on the Saturday but it is now Thursday and its still here Unfortunately we live in an area that is Permit Parking only which we did tell them at the booking stage so we have had a parking ticket !! We contacted them and they said its our responsibility until someone collects the Van.I cant understand how any Company can operate this way.Ive contacted other Van Hire Companies and they have all said its madness.

Easy to book and great service. Received an upgrade on vehicle free of charge so sue to the one booked having a fault. Dropped off at my house and picked up without issue. Would definitely use again.

Absolutely shocking service. This company hides behind unfair policies and refuses to issue refunds even when no service whatsoever has been provided. Instead of acting with basic professionalism, they cling to customers’ money and offer zero flexibility or accountability. Communication is dismissive, unhelpful, and shows a complete lack of respect for the people who keep their business running. The entire experience felt exploitative from start to finish. I would strongly warn anyone considering booking here - there are far more honest and reliable companies out there.

Van arrived on time, all good, friendly delivery guy.

However, I only needed it for a couple of hours, so I ended up returning it to them myself as they were fairly local.

Had I not, it would have been parked outside the house for a few days (with them unable to rent it out) and I’d have had to hang around to hand the keys back at…some point.

So was expecting a monetary thank you. But sadly, just got a rather nonchalant ah well.

We have used Nationwide Hire UK for van hires a few times at short notice. Always delivered on time or early. Polite staff. Both vans were clean on arrival. One had a small dent, but nothing major. We've had good service from them. Will use again.

Have hired vans twice off this company and both times the service has been faultless. Good standard of vehicles and delivered when they said they would

Have been using nationwide hire for a number of years and it’s always been great price and a great service.

DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY!!

I had hoped to drive home with the transporter to get back the night before it was due for collection, only when I set off I realised the vehicle had no headlights whatsoever (and that wasn’t only one of many issues this vehicle had) so I had no choice but to set off the next morning meaning I would be late back by two hours. I called them to let them know this as through no fault of my own their vehicle can not be driven at night and they said no problem that is fine. They definitely ‘didn’t say’, oh thats fine but we will take another £300 off you!

They charged me £300 for an additional two hours hire!

I handed the vehicle back to the driver who said all checks have been done and passed. Funny that considering I had a further invoice for extra petrol so again they took a third payment from my account without permission or warning!!

As you can see from the photo a £300 hire cost will more than double with these scammers! Read all the other reviews, I wish I had done so. It seems they will find one way or another to more than double it.
I’ll be closing my account tomorrow that is how much I don’t trust these scammers for potential further costs they might dream up!!

Do yourself a favour and steer well clear.

An absolute disgrace! They shouldnt be trading and getting away with scamming people!!

I would never recommend this company!
We booked a van with them for 4 days and they sent the wrong van which was unsafe to drive on the road. We found them very rude, unhelpful and very unprofessional and we were scammed by them.
They took money out of our account without our consent and tried to claim we was liable for their wing mirror hit by another third party which we reported to them as the person excepted liability. They had all the details of the third party and were liaising with there insurance however they took £591 out of our bank and wouldnt return it!!
They are scammers please dont use them their scum and shouldn't be trading and aloud to continue trading!!

Was quoted easily and drop off was on time, only slight compliant is that when we dropped the van back earlier than anticipated, I was told explicitly on the phone that we’d have to wait until the time slot we had selected, but in reality they don’t come and pick it up during the timeframe booked and we ended up having to leave the keys in a bush for them to pick up in the end, after having waited around for two hours for apparently no reason!

If this last bit hadn’t have happened, it would have been a five star review. Just need better communication on the drop off process.

Absolute shambles.
Phoned to enquire about hiring a minibus in Inverness. They told me it would have to be delivered to my home and I couldn't collect it. No problem.
After accepting their quote and receiving order confirmation, it said I had to collect the vehicle from Inverness...60 miles away!
I responded that, ok, but I'll have to extend the hire time by a day for me to travel to pick it up, and would they keep the same quoted price? Received an email saying they would look in to it. Next email just cancelled the booking!
Phoned their 'Customer Service' line and after the guy said they cant help me he hung up the phone!
Avoid them.

One of our group got the dates wrong after booking. It was not a problem the team at Nationwide Hire were brilliant in changing the dates. No hassle no drama.
fantastic service I would highly recommend.

Nationwide dropped car off at Hotel and collected albeit a couple of days after we left without any issues at all. We took photos as they suggested so this gave peace of mind with collection. I would use again as everything went smoothly.

I needed a small van urgently when my vehicle was stuck in the garage awaiting repair. I cannot fault the van, the delivery and collection and customer service.

The van was delivered and collected on time. It was clean and a pleasure to drive.

A great service with friendly team members.

Absolute joke of a company.
We hired a 7.5t dropside truck for 1 day to move materials between projects and arranged a driver with C1 licence for the day. Had a message confirming the booking well ahead of the hire date.
At 4pm the day before the truck was due to be dropped off, they sent an email saying we had to pay and extra £485 as they needed to extend the hire to a 5 day period due to their sourcing problems.
Avoid these clowns at all costs - they are merely a broker for hire firms.

THIS IS A SCAM. THEY CHARGE YOU FOR PREVIOUS DAMAGES THAT YOU DID NOT CAUSE!
I rented a van from this company and it was in very poor condition. When I was driving the front window seal came loose and was blowing in the wind, the bottom mirror on the wing mirror blew off. There was loads of old dried glue behind it from what was clearly a previous dodgy repair. They have charged me £720 for this. They also claimed I had made scratches on the van exterior, however they were already there when we received the van (I took a video when the van was dropped off).
They rent out dodgy vehicles and charge you for damages you didn't make. I called them to dispute the charge and they were extremely rude down the phone, and hung up on me after I said I shouldn't be liable for the damages as they already were there when they gave me the car.
Do not use this company. Check other reviews on google and trustpilot - they do this regularly.

Very easy process, van was dropped off on time and was clean and tidy. Communication was great, and although it took a few days for it to be picked up that was no issue to us.

Company went out of their way to provide van of length and height needed for a removal to France from Scottish highlands. Brilliant service delivering vehicle to a “remote part of UK” which is not often well served logistically. Friendly team and highly recommended.