National Intensive Recensioni 7.775

TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Yad was a great help in answering all my questions about the booking process, which has convinced me to book my lessons with them. Yad was very friendly, patient, and explained the course in clear det... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I am so pleased with the driving instructor I was assigned! After signing up to go through national intensive John rang the next day and we scheduled in my hours of the course so quickly. My skills de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Called today to ask a few questions to double check a few details before I booked a driving intensive course. Yad was extremely helpful and gave me everything I needed to know and helped me out dearl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Yad was absolutely brilliant at explaining all the detail in the course and covered every question I asked definitely be booking my intense course. Yad couldn’t have done enough and put me at ease ab... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Autoscuola
  2. Scuola guida
  3. Area di esercitazione per guidatori principianti

Scritti dall'azienda

We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.

Our Aim

Scritti dall'azienda

We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.

Informazioni di contatto

Promotion box for National Intensive

20% OFF ANY DRIVING COURSE DEPOSIT

Offer ends 01/01/26 - At checkout USE CODE: TRUST20

4,3

Eccellente

TrustScore 4.5 su 5

7775 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

He was amazing

He was amazing, really helped with my anxiety, the best driving instructor I have had.

12 marzo 2026
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Risposta di National Intensive

Hello Meg,

Thanks for the review. It is appreciated.

Regards
National Intensive

Valutata 5 stelle su 5

Being paid makes everyone happy

Being paid makes everyone happy.
Prompt & quick
Can’t thank Kate enough for sorting this out for me considering I was asking yesterday re payment

12 marzo 2026
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Risposta di National Intensive

Thank you so much for your lovely feedback. We’re really glad everything was sorted quickly for you, and I know Kate will be delighted to hear your kind words. We appreciate you taking the time to share your experience.

Regards
National Intensive

Valutata 5 stelle su 5

I'm happy with the phone,specially…

I'm happy with the phone,specially thanks to Yad for helped me what i need.His communicating service is excellent.

Thanks Yad

12 marzo 2026
Non scritta su invito
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Risposta di National Intensive

Hello Sabira,

We're really glad to hear Yad was able to help. We’ll be sure to pass your feedback on to him.

Regards,
National Intensive

Valutata 5 stelle su 5

Very good lesson

Very good lesson, fab teacher, made me feel very relaxed great start for a first lesson 👍

9 marzo 2026
Non scritta su invito
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Risposta di National Intensive

Hello

Thank you for your feedback, much appreciated. We are glad to hear you are satisfied so far.

Regards,
National Intensive.

Valutata 5 stelle su 5

the zoom session wass very helpful an…

the zoom session wass very helpful an made easy an lite work of it with the help of yad!!- his very friendly an good communication skills-thanks for ya help😁

11 marzo 2026
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Risposta di National Intensive

Hello

Many thanks for your review, we really appreciate it. All of our staff are trained to the highest level in customer service and we are glad you are happy.

Regards,
National Intensive.

Valutata 5 stelle su 5

Laurie understands customer needs

Laurie understands customer needs
Very efficient plain speaking and precise

11 marzo 2026
Non scritta su invito
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Risposta di National Intensive

Thank you for your kind feedback. We're delighted to hear that Laurie was able to understand your needs and provide clear, efficient support. Delivering straightforward and precise service is exactly what we aim for, and it's great to know Laurie made a positive impression. We truly appreciate you taking the time to share your experience.

Regards
National Intensive

Valutata 5 stelle su 5

Yad was very helpful talking me through…

Yad was very helpful talking me through everything

11 marzo 2026
Non scritta su invito
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Risposta di National Intensive

Hi there,

We really appreciate your feedback and are happy that you have had a great experience with Yad, please don't hesitate to reach out should you have any queries or concerns.

Kind regards,
National Intensive.

Valutata 5 stelle su 5

Very friendly service

Very friendly service

11 marzo 2026
Non scritta su invito
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Risposta di National Intensive

Hi Arthur

Thanks for the review. It is appreciated.

Regards
National Intensive

Valutata 5 stelle su 5

katie was very friendly and helpful

katie was very friendly and helpful

11 marzo 2026
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Risposta di National Intensive

Thank you for your review. We're really pleased to hear that Katie was friendly and helpful throughout your experience. We’ll be sure to pass your kind comments on to her, as feedback like this is always appreciated.

Regards
National Intensive

Valutata 5 stelle su 5

I wasn’t too sure at first before the…

I wasn’t too sure at first before the zoom but yad was great 👍 really explained well

10 marzo 2026
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Risposta di National Intensive

Thank you for sharing your experience. It’s completely natural to feel unsure before a Zoom session, so we’re really glad to hear that Yad helped put you at ease and explained everything clearly. We appreciate your feedback and are delighted the session left you feeling confident.

Regards,

National Intensive

Valutata 5 stelle su 5

Booked an intensive course and it was…

Booked an intensive course and it was so easy. Did have a few questions and Yad on the other end helped me out with everything I needed

9 marzo 2026
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Risposta di National Intensive

Thank you for sharing your experience. We’re so glad to hear that booking your intensive course was smooth and straightforward. It’s great to know that Yad was able to answer all your questions and make the process even easier. We appreciate your feedback and look forward to supporting you again soon.

Regards,

National Intensive

Valutata 5 stelle su 5

Yad was very informative and helped me…

Yad was very informative and helped me very much

10 marzo 2026
Non scritta su invito
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Risposta di National Intensive

Thank you so much for your kind words. We’re delighted to hear that Yad was able to provide the information and support you needed. Your feedback means a lot to us, and we look forward to helping you again in the future.

Regards,

National Intensive

Valutata 5 stelle su 5

Yad was very helpful and understanding

Yad was very helpful and understanding

10 marzo 2026
Non scritta su invito
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Risposta di National Intensive

Thank you for sharing your experience! We’re delighted to hear that Yad was helpful and understanding. We truly appreciate your feedback and look forward to assisting you again.

Regards,

National Intensive

Valutata 5 stelle su 5

Katie was everything I needed today

Katie was everything I needed today, she knew exactly what I was doing wrong 🤣 and helped me resolve the issue immediately. Katie is very polite, well spoken, helpful and had a great energy that brought a smile to my face which was useful after a stressful start to today. It’s not necessary for her to provide me with this but she did so anyway. I would recommend National Intensive due to my experience on the website and with Katie

10 marzo 2026
Non scritta su invito
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Risposta di National Intensive

Thank you so much for your wonderful review, Zach! ⭐⭐⭐⭐⭐

We’re really pleased to hear that Katie was able to help you so quickly and turn a stressful start to the day into a positive experience. She always aims to be clear, supportive and approachable, so it’s great to know her help and energy made such a difference.

Your recommendation means a lot to us, and we’re glad you had a great experience both on the website and with our team.

All the best,
The National Intensive Team

Valutata 1 stelle su 5

Very Poor Organisation and Unsafe…

Very Poor Organisation and Unsafe Learning Experience

My experience with National Intensive was extremely disappointing and stressful.

When I booked a 20-hour intensive driving course, I clearly stated that my previous driving experience was around 15–19 hours back in 2017 (approximately 8 years ago). This important information appears to have been ignored.

I was only given the instructor’s contact details once my driving test had already been booked. When I contacted the instructor, he had no idea who I was, had no record of a new pupil, and said he did not even know who National Intensive was. At that point my test was only three weeks away.

During the first lesson the instructor expected me to start driving immediately and even suggested going into the town centre on my own. After seeing that I was struggling with basic clutch control (which is understandable after not driving for 8 years), he carried out an assessment and acknowledged I needed more basic practice.

Despite this, on the second lesson he asked me to drive into the city centre during rush hour (around 8–8:30am). I was stalling and making mistakes and the instructor became visibly frustrated rather than providing constructive guidance.

On the third lesson he directed me onto a busy multi-exit roundabout without traffic lights, which resulted in a very dangerous situation where a large SUV nearly collided with us. Instead of treating this as a learning situation, he shouted “you see what happened”.

I also found it concerning that the instructor never asked to see my driving licence and there was no visible DVSA instructor badge displayed in the car.

I reported these concerns to National Intensive, but the response was simply that it was the instructor’s decision whether the driving conditions were safe.

Finally, despite paying for an intensive course with a test booked for 23 March, the instructor told me he did not have time to complete an intensive course and advised me to cancel my test because I would not be ready. As a result I lost my earlier test slot and am now back in the queue until August 2026.

Overall this experience felt very poorly organised and unprofessional. I would strongly recommend that anyone considering this company don`t even bother and try get instructor from professional driving ( what i did,when i found out National Intensive doesn`t care).
Please avoid this company as they got no in control to anything,they wont help when you raise concern and your opinion won`t matter either.After last Friday lesson,me glad me still alive and breathing.
Course #2621622978

Update after National Intensive comment:
I Didn`t cancelled course, as instructor said he doesn`t have time for 5-6hours per day driving, so crash course training is not happening,so main point of this service is not really happening,right?
Only refund i got is from instructor for unused hours,even then he scammed me on over £200,so how that`s ggood will gesture lol?
So review comment is legit and i hope other will check other negative reviews.
AVOID AVOID AVOID
Add-on :
Yes i paid £410 to National Intenjsive as deposit,plus £60 for cancellations checker etc.so as long i need test date,you been paid to find it for me,so what`s this question about then?

6 marzo 2026
Non scritta su invito
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Risposta di National Intensive

EDIT

We do not agree you have cancelled the course yet are stile asking for your test to be changed by ourselves?

Hello Sarunas,

Your recent comments contradict what you previously confirmed with your instructor, and I feel they are unfair and unfounded.

The refund was issued as a goodwill gesture. As the cancellation came from your side, there was no obligation to provide one.

For clarity, this is the message you previously sent:

“Hello Jake, last night I had second thoughts and decided the intensive course is not for me. Nothing against you – I still think you are a brilliant instructor, but I will do driving lessons with a local instructor in a more classic way. I would like to ask for a refund of unused hours.”

This message clearly states that you chose to cancel the course yourself, which contradicts the concerns raised in your recent comments. At no point have you discussed any issues whilst the course was in progress and we do not uphold your complaint.

Regards
National Intensive

Regards
National intensive

Valutata 5 stelle su 5

I like to say thank you to Katie for…

I like to say thank you to Katie for help and support ,

10 marzo 2026
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Risposta di National Intensive

Thank you so much, Katie, for your help and support. Your kindness and dedication truly made a difference, and I appreciate everything you’ve done.

Regards,

National Intensive

Valutata 5 stelle su 5

Rachael was very helpful and did her…

Rachael was very helpful and did her job with excellence

10 marzo 2026
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Risposta di National Intensive

Thank you so much for your kind words. We’re delighted to hear that Rachael was able to support you so well. She takes great pride in her work, and your feedback means a lot to our team. We appreciate you taking the time to share your experience.

Regards,

National Intensive

Valutata 5 stelle su 5

Brilliant driving instructor would…

Brilliant driving instructor would recommend to anyone. Helped me a lot with my mirrors as I struggled with them at first also helped a lot with my manoeuvres.

10 marzo 2026
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Risposta di National Intensive

Thank you for your feedback. We are pleased to hear that you found your driving instructor to be brilliant and that their guidance helped you improve your mirror work and manoeuvres. We appreciate you taking the time to share your recommendation.

Regards,

National Intensive

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