Mulberry Bush Ltd Recensioni 

219
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I am delighted with the puzzle I received from your company. Excellent quality. My grandson's name covers 11 letters with an hyphen. You have done a great job. Lovely Autumnal colours!

Valutata 5 stelle su 5

Excellent products, excellent service! Needed to add to order, left e-mail message very late on Friday night, received response early Saturday morning, followed up with phone call again on Saturday.... Leggi di più

Valutata 5 stelle su 5

Very good customer care. Speedy delivery. Good quality interesting products. I just think some of the toys- especially the wooden ones are expensive.

Valutata 5 stelle su 5

Mulberry Bush saved the day . I can’t thank you enough . I suddenly realised it was my Grandaughters birthday in 2 days time she lives in Cheshire and I did not have a present . Not only did Mulberry... Leggi di più

Dettagli dell'azienda

  1. Negozio di giocattoli
  2. anche in
  3. Negozio di articoli da regalo
  4. Negozio di articoli per neonati
  5. Negozio di giochi da tavolo

Informazioni fornite da varie fonti esterne

Traditional Toys and Games, Wooden Toys, Childrens gifts and Children's games, girls and boys toys, Mulberry Bush, online Toy Shop.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

219 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(219)

57 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Poor Gift Experience

I ordered two gift wrapped presents - one sent directly to the recipient, and one sent to me.

I’m unsure of the quality of the product as it’s wrapped up, but I was surprised by the poor presentation of the gift wrapping/personalised message and the inclusion of a sales catalogue which seems a bit bad taste when sent to someone as a gift.

Had I known this is what the experience would’ve been like, I would not have paid extra for gift wrapping - and done it myself. Disappointing.

25 giugno 2025
Non scritta su invito
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Risposta di Mulberry Bush Ltd

Dear Customer, we're very sorry you are disappointed with the gift wrapping service you received. Please can you email us a photo showing the gift wrapping and we can then look to address this. Many thanks, Mulberry Bush

Valutata 5 stelle su 5

Fabulous! Very impressed with this company who…

Very impressed with this company who not only fulfilled my order for a personalised child’s hairbrush beautifully, but also somehow managed to get it to me (at my request in order for it to return to Australia with my granddaughter) in one week rather than two which they usually have to allow for the hand-painting, drying etc. Very efficient and rapid responses from Customer Services. A pleasure to deal with and delightful products.

16 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Quality toys from a quality supplier!

Super quick delivery of toys for my great granddaughter's 4th birthday. The toys were excellent quality and all safely boxed and wrapped. Very good service from order to delivery. I would definitely use Mulberry Bush again for presents. Well done!

28 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service!

I was absolutely thrilled with the service I got from Mulberry Bush. I ordered a remote controlled dinosaur for my grandson who lives in Berwick upon Tweed and stupidly didn’t change the delivery address! I live in Cornwall!
I quickly emailed Mulberry to ask if they could change the delivery address and they did! I got an email back from Tania confirming she’d changed the address and it arrived in time for his birthday!!
Excellent service! Thank you!

22 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

This was specially selected for the…a birthday present for a 5year old boy .

This was specially selected for the delivery date on the 23rd May for my grandson's 5th Birthday .Order Number: 473222. When he got home from school I told him the parcel was on the way !! As i was messaged , It still hasn't arrived . How disappointed we are . I paid and ordered in plentey of time so it would arrive for the birthday tea party. At 7 15 am you sent a message saying it was out for delivery So I won't recommend you and won't use your site agin . I do hope the present eventually arrives . 9.30 pm still no sign . Urusla Walsh

23 maggio 2025
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Risposta di Mulberry Bush Ltd

Dear Customer,
Thanks for your review, we are sorry your parcel was late. We despatched it on Thursday for your requested Friday delivery date. Parcelforce unfortunately mis-sorted it and it went to the wrong delivery depot. It was then forwarded to the correct depot and has been delivered this morning, one working day late. The tracking link we emailed you when your parcel was despatched showed this. With it being a bank holiday weekend, we were closed Saturday to Monday hence not replying to your emails until this morning. Your parcel has now been delivered one working day late - for which we apologise.

Valutata 5 stelle su 5

Wow… ordered today and have received…

Wow… ordered today and have received notification that my delivery is tomorrow!!! I’m sure it will be delivered but even if it isn’t I’m impressed. I feel fully informed.
Would really like to keep you informed of the amazing service so far…

19 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent response to lost package.

I ordered some toys for my baby grandson. Communication from Mulberry Bush was excellent. Unfortunately Royal Mail lost my package at their sorting office. I contacted Mulberry Bush and they sorted everything out and had another package delivered in plenty of time for my grandson’s birthday.

1 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Item not suitable on arrival for for…

Item not suitable on arrival for for grandchild really not as good as advertised colour of item doesn’t help as it’s chosen at random not worth the risk , looking at returning but advised if item doesn’t arrive back to seller return wouldn’t take place… rubbish definitely will not shop again with mulberry bush

12 aprile 2025
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Risposta di Mulberry Bush Ltd

Dear Customer, sorry to hear you were disappointed. A very small number of items from across our range of pocket money toys are sold in assorted colours. These are only ever lower priced smaller items, and for each of these our website makes clear what the assorted colour options are. In all cases, customers are able to specify a colour preference and for 99% of the time we provide these preferences. Had you have given us a preference we would have provided this for you. Responding to the returning part of your feedback, naturally we need an item to arrive back with us before we can give a refund - in the same way as you would expect to take an item back to a high street shop before they give a refund. Sorry once again you were disappointed. Just as soon as your returned item comes back to us we will be happy to issue your refund. Best wishes, Mulberry Bush

Valutata 5 stelle su 5

Duplicated gift

We had a duplicated Christmas gift for a grand daughter but had mislaid all the paperwork save for a PDF receipt. On contacting Mulberry Bush there was no hesitation in providing for a return and exchange which took place quickly

6 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

What a great service

What a great service. Fantastic toddler rocking horse, personalised for my wonderful great-niece. Ordered and delivered all at short notice before Christmas.
Favourite great-uncle position secure for another year!

23 dicembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Thank you for delivering the parcel on…

Thank you for delivering the parcel on time.
If possible, please add the name of my country (now called North Macedonia) in your billing list.
Best regards, Elena

20 dicembre 2024
Non scritta su invito
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Risposta di Mulberry Bush Ltd

Thanks for your review, and thanks for pointing out the change to your country's name. We have made this change now on our website!

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