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Mr Tyre Ltd - Newcastle under Lyme Recensioni 

626
TrustScore 4.5 su 5

4,7

89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Leggi di più

Valutata 5 stelle su 5

Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Leggi di più

Valutata 5 stelle su 5

Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Leggi di più

Valutata 5 stelle su 5

Tyres fitted and alignment all done at a good price Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. Centro revisioni per auto
  3. Riparazione e manutenzione auto
  4. Servizio auto
  5. Servizio di cambio dell'olio
  6. Servizio di assetto ruote

Scritti dall'azienda

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Scritti dall'azienda

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Informazioni di contatto

  • 89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Regno Unito

  • 441782710848

4,7

Eccellente

TrustScore 4.5 su 5

626 recensioni

5 stelle
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3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(626)

10.321 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Absolutely awful company!

Absolutely awful company!
Can't carry out an mot properly!
Fails things that are perfectly fine and doesn't notice major things like a crack alloy, low oil or oil leak.
Absolutely rude customer service!
Would definitely avoid at all cost!

18 gennaio 2025
Non scritta su invito
Logo di Mr Tyre Ltd - Newcastle under Lyme

Risposta di Mr Tyre Ltd - Newcastle under Lyme

Dear Customer,

We are not surprised you have now gone down this route, seeing as you contacted us with a complaint which was full of inconsistencies and factually incorrect information. We are a reputable company and it is unreasonable to portion blame and cost to work that was required or you allege is required when we have simply carried out a MOT test to the correct standard as laid down by the DVSA.

Kind regards,
Ian
Mr Tyre Ltd

Valutata 5 stelle su 5

Used in the past after booking with…

Used in the past after booking with black circle. This time phoned late to check a slow puncture told not an issue if I could get there before half 12 got there took the wheel off and told it was worth repairing...could find the leaknso stripped the wheel fitted a new valve and told keep an eye on it...no charge...Thanks guys

18 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Superb Service

Called in after getting a punctured tyre (my own stupid fault) to get a replacement. Even though they were having system problems at the time they contacted another branch to get prices and replaced the tyre while I waited.
Excellent service, highly recommended.

16 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service.

I made the booking online for tyres to be changed on my car but the garage did ring to inform me they didn't have the stock of the tyres I chose so offered a different tyre for the price quoted very happy, great customer service only place I would go for my tyres.

2 gennaio 2025
Valutata 5 stelle su 5

Great team of lads

Car booked in for mot , failed unfortunately, rebooted the following day on there last day of the year , work completed at a fair price, was kept updated throughout the process.. definitely recommend Mr Tyre

30 dicembre 2024
Valutata 5 stelle su 5

Fantastic service from Paul

Tyres fitted and alignment all done at a good price

Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and took a look, turns out a large stone had got stuck in my brakes, he sorted the problem and didn’t charge anything, overall fantastic service.

30 dicembre 2024
Valutata 3 stelle su 5

DECENT SERVICE

SWIFT SERVICE BUT NEEDED NEW TYRES WHICH THEY QUOTED ME A PRICE FOR AND AFTER LOOKING MYSELF COULD GET THEM MUCH CHEAPER !
REACTION WAS OH I CAN’T MATCH THAT PRICE - BUT THEN MORE THAN MATCHED THE PRICE FROM ELSEWHERE AND ALSO CHEAPER THAN YOUR OWN WEBSITE !!
DON’T ACCEPT THE PRICE THEY GIVE YOU - ESPECIALLY WHEN YOU ARE A WOMAN AND THEY THINK YOU ARE STUPID !!

20 dicembre 2024
Logo di Mr Tyre Ltd - Newcastle under Lyme

Risposta di Mr Tyre Ltd - Newcastle under Lyme

Hello Customer,

Thank you for taking the time to leave your comments.

Unfortunately, we cannot see the specific details of what you had been quoted for. However, we do provide very competitive prices that are routinely adjusted to represent good value for money. Where possible, we're happy to match or beat other prices, but this is not always feasible, and prices vary depending on the size and pattern required or requested.

We treat all customers in a respectful and honest manner, as would be expected from any reputable modern business. Our staff are here to help everyone, and it's unfortunate that you have taken a negative view on this occasion, though you have kindly remarked on the swift service.

We hope that you appreciate the sincerity of our response and that you'll visit us again in the future, where we're sure your view will improve as you see that our staff work hard to deliver a great service.

Kind regards,
James
Mr Tyre Ltd - Customer Service Team

Valutata 5 stelle su 5

Great

Had to make a couple of last minute cancellations and still treated with courtesy, understanding of my situation. All services done fantastically.

18 dicembre 2024
Valutata 5 stelle su 5

New Tyres and tracking

Very quick and efficient. Convenient location. Very polite and courteous. Good price. Overall did exactly what it says on the Tin. I would give you 10 out of 10.
I will definitely use again and recommend to others

6 novembre 2024
Valutata 5 stelle su 5

Happy customer

Professional,polite,no waiting,told me about a track rod end that needed doing which was good iff i hadn't known,but l did because of MOT failure,the tyres were a good price

28 ottobre 2024

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