Banner for Mr Tyre Ltd - Newcastle under Lyme

Mr Tyre Ltd - Newcastle under Lyme Recensioni 

626
TrustScore 4.5 su 5

4,7

89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Leggi di più

Valutata 5 stelle su 5

Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Leggi di più

Valutata 5 stelle su 5

Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Leggi di più

Valutata 5 stelle su 5

Tyres fitted and alignment all done at a good price Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. Centro revisioni per auto
  3. Riparazione e manutenzione auto
  4. Servizio auto
  5. Servizio di cambio dell'olio
  6. Servizio di assetto ruote

Scritti dall'azienda

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Scritti dall'azienda

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Informazioni di contatto

  • 89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Regno Unito

  • 441782710848

4,7

Eccellente

TrustScore 4.5 su 5

626 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(626)

10.234 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Avoid! Incompetent, Patronising, Dishonest

These guys are beyond incompetent. They don't listen, the misquote and order the wrong tyres. They promise services they can't deliver, and then argue relentlessly with the customer. Avoid!

24 luglio 2026
Non scritta su invito
Logo di Mr Tyre Ltd - Newcastle under Lyme

Risposta di Mr Tyre Ltd - Newcastle under Lyme

Dear Utopia Collective,

We strongly suspect this review is connect to other recent posted reviews and not a genuine review.

If that is not the case, could you kindly contact us at custerservice@mrtrye.co.uk with the details.

kind regards

Mr Tyre Ltd

Valutata 1 stelle su 5

Misleading quotes, poor service and excuses that don't add up.

I visited the Newcastle-under-Lyme branch some to ask about tyres and tracking for a Sprinter van. They explained that the current tyres are over sized. I asked them to sell me the normal size road tyres. I was told it would be no problem and was quoted £135 per tyre, plus the cost for the tracking adjustment, with the staff insisting this was the cheapest available option.

I declined, checked their own website, and immediately found tyres for £67 each. I bought them online and booked an appointment, only to be told later that they actually couldn't do the tracking after all.

Now they are making excuses about tyre sizes and types, and about the size of their ramp for the work on the tracking, when all this was made clear from the very start. They are either misleading customers on purpose, or are just not paying attention. Either way, this was a complete waste of my time. I went to a competitor the next day, they understood immediately what I needed and got it sorted straight away.

23 luglio 2026
Non scritta su invito
Logo di Mr Tyre Ltd - Newcastle under Lyme

Risposta di Mr Tyre Ltd - Newcastle under Lyme

Dear Mr Meier,

Further to your second posted review, we would like to state that we are not making any excuses about tyres sizes and types, we have just purely stated a factual correct response.

When you visited the depot to enquire about the cost of the tyres, I was actually present at the time and witnessed and listened to the conversation. At no point was there a discussion about the current tyres being over sized, you were informed that it was an odd sized tyre and you were quoted accordingly.

kind regards
Ian
Mr Tyre Ltd Regional Manager

Valutata 1 stelle su 5

Misleading In-Store Quotes and Clueless Service

I visited the Newcastle-under-Lyme branch today to ask about tyres and tracking for a Sprinter van. I was told it would be no problem and was quoted £135 per tyre, with the staff insisting this was the cheapest available option. I declined, checked their own website, and immediately found tyres for £67 each. I bought them online and booked an appointment, only to be told later that they actually couldn't do the tracking after all. Misleading in-store prices and terrible communication—they seem to have no clue what they're doing.

21 luglio 2026
Non scritta su invito
Logo di Mr Tyre Ltd - Newcastle under Lyme

Risposta di Mr Tyre Ltd - Newcastle under Lyme

Dear Mr Meier,

We are sorry that you are disappointed, however we would like to point out the following,

You visited our depot on Tuesday 21st July and you asked a staff member to give you a quote on your tyres, he went out and checked the size on your van. The tyre he checked was a 235/70R16 Mud&Snow van tyre. When he checked our system he informed you that this was an unusual size and they would have to be ordrered in, he quoted you £135 for a similar tyre.

At 4.49pm the same day you rang the depot and told our staff member that you had ordered off our website four tyres and were we able to carry put the wheel alignment at the same time. You told him that the vehicle was a Mercedes Sprinter Van, he replied and said without seeing the vehicle he could not guarantee we could carry out the wheel alignment as it it could be too long for our ramp, we would have to see it first. You then informed him, if that was the case cancel the order.

Looking at the tyre order you placed with us, you ordered 235/65R16 Van Tyres which is a completely different size to what you were quoted for in store, and is different to the size our staff member took off one of your tyres.

We have not mislead you with prices quoted, we quoted on the size which was on your vehicle when you visited the depot.

kind regards
Ian
Mr Tyre Ltd

Valutata 5 stelle su 5

Needed an honest opinion on my tyres…

Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres and told to call in anytime to have the wear checked. Gave me confidence in the brand and will definitely have my repeat custom. Thank you

2 luglio 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più