Good elpful response to phone calls about the product. Excellent response to delivery time once ordered from the actual supplier. Delivered quickly as promised. Helpful assembly. Also further call on... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent experience. Kelly sorted out the order for us, and gave me all the info I needed quickly and efficiently. When the chair arrived the engineer spent a good 45mins fitting the chair to make su... Leggi di più
L'azienda ha risposto
Excellent service. Quick response and fast next day delivery with considered care and attention. Lovely delivery driver who efficiently put the bed together. Bed such a comfort for my recovery.
L'azienda ha risposto
The level of customer service is so very high and I felt so well taken care of! They answer questions thoroughly and quickly, always having time for customers. I needed help with the retu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- anche in
- Fornitore di apparecchiature mediche
- Fornitore di attrezzature per disabili
- Servizio di noleggio sedie a rotelle
Scritti dall'azienda
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Informazioni di contatto
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Regno Unito
- 0800 111 6234
- enquiries@mobilityhire.com
- www.mobilityhire.com
4,7
Eccellente
447 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Sales service and delivery were second…
Sales service and delivery were second to none really impressed thank you Stuart.
24 settembre 2026
Risposta di Mobility Hire
This is fantastic to hear. We are really pleased you were so impressed with the service from start to finish, from the sales team through to delivery. We work hard to provide our customers this kind of service.
Thank you for your kind words and for taking the time to leave us a review, it is greatly appreciated. Many Thanks Mobility Hire :)
Professional, Quick and Efficient
Professional, quick and efficient service. Easy communication and speedy install.
22 settembre 2026
Risposta di Mobility Hire
It is great to hear everything was quick and straightforward! We are pleased the communication was easy, the installation was speedy, and the whole service felt professional and efficient.
Thank you so much for taking the time to share your experience — we really do appreciate it. Many Thanks Mobility Hire :)
Risposta di Mobility Hire
Thank you so much for taking the time to leave us your lovely feedback, we really do appreciate it. Many Thanks Mobility Hire :)
Friendly engineer very quick and kind.
23 settembre 2026
Risposta di Mobility Hire
It is great to hear that our engineer was so friendly, quick and kind. We know how reassuring it is to have someone helpful arrive, sort things out efficiently and make the experience easy.
Thank you for taking the time to share your feedback, we will be sure to pass your kind words on to the engineer. Many Thanks Mobility Hire :)
Chair Hire with next day weekend delivery
We needed to hire an adjustable chair for a family member following an operation.
We ordered the chair on Saturday morning and it was delivered as agreed on the Sunday.
The chair is just as described.
Great service...
20 settembre 2026
Risposta di Mobility Hire
We are really pleased we could get the chair to you quickly when you needed it, especially over the weekend. It’s great to hear it arrived as agreed on Sunday and was just as described.
We know that after an operation, having the right equipment in place can make things that little bit easier. It’s also exactly why we have our 24/7 support line, so customers can speak to us about urgent enquiries and deliveries when they need help outside normal office hours.
Thanks for the lovely feedback and we are really glad we could help. Many Thanks Mobility Hire :)
From start to finish amazing service
From start to finish amazing service. Kelly was brilliant and her collugues keep up the Great work.
Much appreciated.
22 settembre 2026
Risposta di Mobility Hire
What lovely feedback! We are so pleased you had such a positive experience from start to finish, and it’s especially nice to hear that Kelly was brilliant.
We will make sure your kind words are passed on to Kelly and the rest of the team. They will be thrilled to know their hard work made such a difference.
Thank you for choosing us, and if you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
Outstanding service, urgent order ar a weekend, Met my needs and delivered the next day at the agreed time.quitevremarkable!
Outstanding service,
20 settembre 2026
Risposta di Mobility Hire
Thank you so much for this really lovely review! We are so pleased we could get everything arranged quickly and have your equipment with you the next day at the agreed time, even at a weekend.
Thank you for choosing us and for taking the time to share your experience with us. Should you need anything else please do not hesitate to contact our team. Many Thanks Mobility Hire :)
Very seamless experience
Very seamless experience. Mobility Hire dropped off the wheelchair, which was lightweight and sturdy, at our hotel before we arrived and picked it up at the end of our trip. The chair made all the difference for us and so we had a great time in Scotland due to Mobility Hire. Thank you! We greatly appreciate your service.
20 agosto 2026
Risposta di Mobility Hire
Thank you for you review, what a lovely thing to hear. We are so pleased the wheelchair made such a difference to your trip and helped you enjoy your time in Scotland.
Having the chair waiting at your hotel before you arrived and collecting it at the end of your stay is exactly the sort of hassle-free service we aim to provide so it’s great to know everything worked smoothly. We are also glad you found the chair both lightweight and sturdy.
Thank you for choosing us and for taking the time to share your feedback. Many Thanks Mobility Hire :)
The young man who served us was very…
The young man who served us was very good. He was not afraid to ask his colleague for help. I will recommend your place to friends. Thank you for making life that bit easy for me
17 settembre 2026
Risposta di Mobility Hire
Thank you for such a lovely review. It is great to hear that the young man who helped you was so good and, importantly, knew when to ask a colleague for a helping hand. We think that’s a real strength; making sure customers get the right advice rather than guessing.
We are so pleased we could make things that little bit easier for you, and we really appreciate you recommending us to your friends. Thanks again for your kind words! Many Thanks Mobility Hire :)
Fantastic helpful service and pleasant…
Fantastic helpful service and pleasant helpful delivery. This has made a stressful and worrying time so much easier and is helping my husband’s recovery from reconstructive surgery immensely, with the comfort, safety, and ease of movement a hospital bed affords.
16 settembre 2026
Risposta di Mobility Hire
It’s so lovely to hear that the hospital bed has made such a difference for your husband, especially during what sounds like a very stressful and worrying time for you both. Knowing that it is providing him with greater comfort, safety and freedom to move around is wonderful to hear.
We are also really pleased that our team and delivery service helped make things a little easier for you. We know how important it is to have everything sorted without adding extra worry when someone is recovering from surgery.
Thank you for your kind words and for taking the time to share your experience, we really do appreciate it. We are wishing your husband a smooth and comfortable recovery. Many Thanks Mobility Hire :)
Risposta di Mobility Hire
Thank you so much for your great feedback, we really do appreicated to taking the time to let us know your thoughts and leave us a review. Many Thanks Mobility Hire :)
Customer service please respond!!!
I logged an escalated complaint to the management team and still haven’t received a response. Such poor service on the back of a disappointing experience. Another reason to not use this company.
2 agosto 2026
Risposta di Mobility Hire
We’re sorry to hear that you’ve been left waiting for a response from our management team. If you’ve taken the time to raise an escalated complaint, you should receive a proper response, and we’re sorry if this hasn’t happened.
We appreciate that this is particularly frustrating when it follows an experience that has already left you disappointed. Your concerns deserve to be looked into and responded to properly, rather than leaving you feeling that you’ve been ignored.
We’d really like the opportunity to locate your complaint and make sure it reaches the right person. If you’re able to contact us with your booking details, we’ll do our best to ensure this is followed up.
We’re sorry again for the frustration caused and appreciate you bringing this to our attention. Many Thanks Mobility Hire
Arrived on time good communications
Arrived on time good communications, Explained controls.Polite delivery men.
3 settembre 2026
Risposta di Mobility Hire
Thank you for taking the time to let us know how everything went, we really do appreciate it. Sounds like everything went just as it should. We are glad the equipment arrived on time, communication was good and the delivery team took the time to explain the controls properly.
Should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
DO NOT USE
DO NOT USE - I have been ignored by this company for the past two months. They are wrongly keeping hold of my money and are not responding to any of my emails.
The customer service is absolutely appalling, it feels borderline fraudulent. How can a business completely ignore its customer? Would not recommend, go elsewhere, where they actually care about vulnerable customers.
8 luglio 2026
Non scritta su invito
Risposta di Mobility Hire
We are sorry to read this and understand why you are frustrated, particularly if you feel you’ve been waiting for a response regarding money on your account.
We take concerns about payments and outstanding credits very seriously and we certainly would not want any customer to feel that their emails were being ignored. We’d like the opportunity to look into what has happened here and understand why you haven’t received the response you were expecting.
If you could contact our customer service team with your booking details, we’ll make sure the matter is reviewed and that you receive a clear explanation of the position with your account.
We’re sorry that your experience has left you feeling so let down, and we appreciate you bringing your concerns to our attention. Many Thanks Mobility Hire
Fantastic and kind team who managed to…
Fantastic and kind team who managed to pull off the impossible by arranging same day delivery for us all the way in London! Helped us out of a dire situation. Every agent I spoke to was warm and lovely
7 agosto 2026
Risposta di Mobility Hire
What a lovely review, thank you so much! We know how stressful it can be when you are suddenly faced with an urgent mobility need. So we are really pleased our team could pull together a same-day delivery to London and help get you out of a difficult situation.
It is especially nice to hear that every member of the team you spoke to was warm and helpful. We’ll make sure your kind words are shared with everyone involved.
Thank you again for putting your trust in us when you needed help quickly. We’re so glad we could be there for you. Many Thanks Mobility Hire :)
Fab service - stress free wheelchair hire
The website wasn’t great as it kept adding a different product to the basket, however I called the number and the lady I spoke to was very helpful. I had broken my ankle and had a lot of events coming up which involved walking long distances. I needed something affordable which would arrive quickly! By the next day I had a lovely wheelchair delivered to the door. It was clean and in good condition, was perfect for my requirements. Two weeks later they arranged collection. Everything was really easy- literally zero hassle from my perspective. Thanks so much for everything!
4 agosto 2026
Non scritta su invito
Risposta di Mobility Hire
Thank you for such a lovely review. We are really pleased the wheelchair arrived quickly and turned out to be just what you needed, especially with so many events planned while you were recovering from your broken ankle.
We’re sorry the website gave you a bit of trouble, but it’s great to hear our team were able to make things easy when you called. Clean, well-maintained equipment, quick delivery and straightforward collection are all part of making a hire as hassle-free as possible.
Most importantly, we’re glad the wheelchair meant you could get out and enjoy your events without having to worry about managing long distances on foot. Wishing you a smooth recovery, and thank you again for choosing us! Many Thanks Mobility Hire :)
Risposta di Mobility Hire
You are very welcome! We’re pleased everything was delivered as agreed and that the process was nice and straightforward.
Thank you for taking time out to leave us a review — it’s much appreciated. Many Thanks Mobility Hire :)
There all ready for me arriving
There all ready for me arriving it was my first time using them as I usually use an on site at Glastonbury so was worried it wouldn’t be there but it was total 5 stars as all ready
26 agosto 2026
Risposta di Mobility Hire
That’s exactly what we like to hear! Having everything ready and waiting when you arrive at the festival means one less thing to worry about and lets you get on with enjoying your time there.
Thank you for taking the time to leave a review — we really do appreciate it. If you need anything in the future please do not hesitate to reach out to our team. Many Thanks Mobility Hire :)
From first call to delivery attention…
From first call to delivery attention to detail was excellent
25 agosto 2026
Risposta di Mobility Hire
It’s great to know the whole experience felt well looked after, from that first conversation with the team right through to delivery. We put a lot of importance on getting the details right, so your comments are particularly appreciated.
Thank you for taking the time to share your experience — we’re really pleased we could make things straightforward for you. Many Thanks Mobility Hire :)
Scandalous ripp offs
21 agosto 2026
Risposta di Mobility Hire
We are sorry to hear you feel this way. We would like to clarify the situation, as it appears there may have been a misunderstanding about how the credit on your account works.
When a credit is applied to an account, it isn’t lost or kept by us. If the hire comes to an end, any remaining credit is refunded to the original payment card. If the hire continues, the credit is simply used towards the ongoing rental payments.
We appreciate that this may not have been clear, and we’re sorry for any confusion caused. We always want our customers to understand exactly how their payments and credits are being handled, and we’re happy to clarify this whenever needed.
Should you need anything else during your rental please do not hesitate to contact our team who are ready to help. Many Thanks Mobility Hire :)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.