Millets - Hexham Recensioni 362

TrustScore 4.5 su 5

4,6

24 Fore Street, NE46 1LZ Hexham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had to return a pair of boots bought 8 months ago which hadn’t lasted. Was served by Clare who handled everything very professionally and with no quibble, even doing me a deal on a replacement. Very i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had returned a pair of walking shoes as they were no longer waterproof despite reproofing them. I was offered an exchange and when the ones I decided on as replacements were not available in my siz... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went into the Hexham shop where I was greeted by a pleasant young man. I was looking for a new waterproof jacket and inner fleece. A very knowledgeable female member of staff (whose name I didn’t ca... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Hexham

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

362 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent Experience

Very helpful and knowledgeable service. A well organised store - I wish there were more of them.

14 maggio 2024
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service by the staff

Excellent service by the staff. Wanted walking shoes and they were extremely helpful and knowledgeable about the products. Best place to buy outdoor gear

24 aprile 2024
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very friendly and helpful staff

Very friendly and helpful staff. Great service too.
Thank you!

17 aprile 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Quick simple and very efficient service

Quick simple and very efficient service

Thanks

15 aprile 2024
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

DofE…

Sorting out my daughters DofE equipment. Fab service, Clare worked her magic as per normal. Thank you.

30 marzo 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great Service

Always great service in millets, Hexham. Great info when buying boots, insoles or even which cleaner and proofer is needed.

3 aprile 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Great shopping experience

Great shopping experience, very helpful staff

29 marzo 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Good product, good service, good price

Millets is my first choice for outdoor gear in Hexham. The quality is good and the people who work there both pleasant and helpful. Five stars.

20 marzo 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Good service

16 marzo 2024
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Recent visit to the Hexham store

I went into the Hexham shop where I was greeted by a pleasant young man. I was looking for a new waterproof jacket and inner fleece. A very knowledgeable female member of staff (whose name I didn’t catch) listened to my requirements and brought me some jackets to try on. She gave me her honest opinion which enabled me to get the most appropriate jacket - waterproof etc - as well as guidance as to how to wash it. I thought this was excellent customer service. Thank you!

15 febbraio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Jennifer AGAIN

Jennifer did.
I return to the store purely for the excellent service (and smiles) & knowledge I get from this amazing sales lady.
A true credit to your company.

6 febbraio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Good knowledge

Good knowledge
Good crack
And great magnum boots - old school classics

18 gennaio 2024
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service

Ordered in store for a home delivery. Items were delivered the very next day! Staff were very helpful, what can I say? Excellent service would highly recommend.

15 gennaio 2024
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Really helpful and friendly staff

Really helpful and friendly staff, great service and product. We were served by Jamie

19 dicembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful staff

Helpful staff. People that know their job and allow customers time to decide / select the item best suited to their pocket and of good value. Lots of good deals on display

11 dicembre 2023
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valutata 5 stelle su 5

Always a pleasure to shop in Hexham…

Always a pleasure to shop in Hexham Millets, staff exceptional, wide range of knowledge and never too busy to help, love it.

9 dicembre 2023
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Logo di Millets - Hexham

Risposta di Millets - Hexham

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

As always when visiting Millets in…

As always when visiting Millets in Hexham the service is outstanding. Bought some new walking boots the member of staff was very good, gave some good tips and was knowledgeable about the product.

5 dicembre 2023
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful and lots of stock

Very helpful and lots of stock, thanks

15 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service today when I…

Excellent customer service today when I visited the store. Extremely helpful, very knowledgeable about the products. Thank you.

28 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

On my recent visit to Millets in Hexham, the staff were very helpful and knowledgable about the products in the shop. Excellent customer service, thank you

22 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

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