Millets - Hexham Recensioni 362

TrustScore 4.5 su 5

4,6

24 Fore Street, NE46 1LZ Hexham, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had to return a pair of boots bought 8 months ago which hadn’t lasted. Was served by Clare who handled everything very professionally and with no quibble, even doing me a deal on a replacement. Very i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had returned a pair of walking shoes as they were no longer waterproof despite reproofing them. I was offered an exchange and when the ones I decided on as replacements were not available in my siz... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went into the Hexham shop where I was greeted by a pleasant young man. I was looking for a new waterproof jacket and inner fleece. A very knowledgeable female member of staff (whose name I didn’t ca... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Hexham

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

362 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I like to shop on line but it does not…

I like to shop on line but it does not compare with the human experience gained by going into the Hexham branch; the staff are so knowledgeable, friendly and go the extra mile to serve their customers.

21 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very knowledgeable and helpful staff

Very knowledgeable and helpful staff, great value for money.

19 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent friendly service

5 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

What a pleasant experience

Very helpful shop assistant. Very informative about buying the correct walking boots and the aftercare. Would definitely recommend this shop. Nothing was a problem

12 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service as always in Hexham…

Excellent service as always in Hexham Millets, the staff here are always very helpful and friendly!

11 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer experience

Called in and was directed by male member of staff to a selection of the item I was looking for (I’m sorry I didn’t get your name ). I was also served by Jenny who was very helpful and who opened packaging to I could compare sizes. Excellent service, good range of products and choice, served and signposted by staff who knew merchandise, and who were able to signpost to offers available. Thanks again.

10 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful friendly staff.

5 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Epic store

Staff were very friendly and helpful. They all said hello and were willing to assist.

1 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Really helpful staff.

Spoke to 2 really helpful male staff. Sorry, didn't get your names. Good product range. Happy customer with new hiking pole.

1 novembre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Good range of products

Good range of products. Helpful staff. Convenient location

28 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Delightfully charming staff

Delightfully charming staff. When entering the shop I was warmly greeted by two female members of staff and whilst looking around a male staff member walked past saying hello and asking if I was okay. When I found the waterproof product I was interested in a female staff member told me about the product and it’s suitability, she also noticed the other product I was holding and told me if I got the twin pack cleaner and waterproofer I would get it half price. She informed me that they always try to point out to customers the best deals possible for them. This is the sort of service all shops should strive to, well done Millets Hexham on employing such great staff.

30 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great shop

JAY was very helpful when I purchased some walking boots.He offered lots of helpful advice and was very friendly.I highly recommend the store.

28 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff feedback

The female Sales Assistant was very helpful, polite and informative about the product I purchased today. Will definitely use this store in the future.

28 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Hexham help with walking bootsselect…

Really nice staff who helped me select the appropriate walking boots for my needs.
My absent mind meant I left my umbrella behind. The young man chased down the street after me! How’s that for service? Marvellous

26 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovely staff

Bought a great quality coat that will be perfect for the winter.
Staff were so helpful. Fantastic service and lovely people

27 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, friendly and helpful - great prices too!

27 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly Service in Hexham Store

I didn’t need any help looking for items, but the young man on the till was very pleasant. Thank you for good service.

24 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service today in the shoe…

Excellent service today in the shoe department. Knowledgeable helpful and friendly . Thank you

23 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The guy who served me today was really…

The guy who served me today was really helpful and gave me some good advice. He was friendly and polite. He went out of his way to check stock, give me info on sizing and complete the purchase.
Great staff.

17 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful staff

Always able to find what I need, great sales and very helpful and friendly staff! Would recommend for all outdoor needs

15 ottobre 2023
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più