Millets - Hexham Recensioni 361

TrustScore 4.5 su 5

4,6

24 Fore Street, NE46 1LZ Hexham, GB


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Valutata 5 stelle su 5

I needed advice on a boys waterproof lightweight jacket. The staff were very helpful and I managed to get a very good jacket .

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had returned a pair of walking shoes as they were no longer waterproof despite reproofing them. I was offered an exchange and when the ones I decided on as replacements were not available in my siz... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went into the Hexham shop where I was greeted by a pleasant young man. I was looking for a new waterproof jacket and inner fleece. A very knowledgeable female member of staff (whose name I didn’t ca... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Hexham

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

361 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Very friendly helpful and knowledgeable…

Very friendly helpful and knowledgeable staff. Good rang of goods with excellent prices 👌

2 ottobre 2024
Non scritta su invito
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Fabulous staff

Ryan was knowledgeable, helpful, friendly and patient. Went away with a fab pair of walking shoes and feeling very well looked after

25 settembre 2024
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Risposta di Millets - Hexham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Always great service

Another helpful experience by the Hexham staff. Use this shop a lot and always very good service

17 settembre 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Walking shoes

Popped into the Hexham store this afternoon to purchase some new walking shoes. Both members of staff gave us a warm welcome.
Jay was very patient as I tried on a number of different walking shoes. He was also very good in his description of each shoe and the benefits.
Highly recommend this store.

9 settembre 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service.

Both young members of staff were extremely helpful and it was no trouble to order the correct size of footwear for me.
I received my sandals the next day!
Incredible service.

26 agosto 2024
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

The place to go for walking boots

If you want walking boots, Hexham Millets is the place to go! Jay could not have been more helpful or more patient, explaining different options and getting endless boots for me to try. Excellent customer service from lovely people in a fabulous shop in a beautiful town.

6 settembre 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Quality, value and great staff.

Helpful, friendly and efficient staff. Good quality product and exactly what I wanted and at a discounted price. Browsing was easy and I left the shop with a smile!

30 agosto 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valutata 5 stelle su 5

Jennifer and Ryan were very helpful…

Jennifer and Ryan were very helpful when we phoned and asked for information about an item. Jennifer called us back the next morning to confirm that it was in stock and also remembered our name.

7 agosto 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Portable fridge

Fantastic service again in millets Hexham. Asked for an item and able to order and delivered in two days. Staff could not do more to help the customer.

31 luglio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

The jacket I bought from millets Hexham whilst on holiday was faulty, I returned it for replacement but my size was out of stock this proved no problem for the assistant in the shop and a replacement was sent directly to my home at no extra cost. That's good service.

19 luglio 2024
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Risposta di Millets - Hexham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent knowledge and help from the…

Excellent knowledge and help from the staff at the Hexham branch- best we’ve experienced in an outdoor shop.

26 luglio 2024
Logo di Millets - Hexham

Risposta di Millets - Hexham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Super service

Well stocked shop, lovely staff all very helpful and polite, Claire helped me find the right pair of hiking boots for my upcoming camping trip.

27 luglio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great experience at Millets

Lovely staff, very helpful. Excellent products.

18 luglio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff was lovely and friendly and very…

Staff was lovely and friendly and very helpful I phoned up first beforehand they knew that it was me as soon as I mentioned what I asked absolute brilliant service

28 giugno 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great staff

All the staff present went out of their way to be helpful - both friendly and informative. They understand the products in the store and are able to make sensible recommendations

11 giugno 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Always been happy with the staff at…

Always been happy with the staff at Hexham branch, very knowledgeable and friendly. I’ve returned to them again and again and never disappointed.

6 giugno 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service to buy walking boots!

30 maggio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

I love hexham Millets

I love hexham Millets. Choice and prices spot on. Got a new buff half price too. I also like your optional donation to charity, good for you. Special thanks to your staff, she sorted out my quandry re garment and size, efficiently and pleasantly.

31 maggio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

Great service. Helpful advice and got everything we needed for a good price.

15 maggio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent Experience

Very helpful and knowledgeable service. A well organised store - I wish there were more of them.

14 maggio 2024
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Logo di Millets - Hexham

Risposta di Millets - Hexham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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