McCarthy & Stone Recensioni 

5433
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TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Mum moved into Orchid Place earlier this year, after health problems meant she couldn't live in her house any more. Kelly and Chas made the application and move in very simple, and Jane takes wonderfu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were so happy to move into our apartment at Orchid Place Exeter five weeks ago. We would like to thank the Sales Team Kelly and Chas, especially Kelly who has been helping us from when we reser... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

At Benedict Court in Newbury, we have found the House Manager, Denise Brant, to be extremely supportive. She takes the time to ensure the residents have the things they need and goes above and beyond... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

My parents haves lived in Wayfarer Place, Alresford Hampshire for a couple of years and as their care needs have increased the staff have provided what is needed to keep them living independently. The... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Costruttore di case
  2. anche in
  3. Agenti immobiliari
  4. Azienda per la gestione delle proprietà immobiliari
  5. Casa di riposo
  6. Complesso residenziale per anziani
  7. Impresa di costruzioni

Scritti dall'azienda

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Scritti dall'azienda

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Informazioni di contatto

4,7

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TrustScore 4.5 su 5

5K recensioni

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1712 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Dealing with Karon from Earls Grange…

Dealing with Karon from Earls Grange Development, Burscough has been an absolute pleasure. She could not have been more helpful and accommodating if she tried. A very pleasurable experience.

16 ottobre 2026
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Risposta di McCarthy & Stone

Dear Chris Murray,

Thank you for taking the time to share your feedback about your experience at Earls Grange, Burscough.

We are delighted to hear that Karon made such a positive impression and that you found her to be so helpful and accommodating. Our colleagues take great pride in supporting homeowners and visitors, and it is wonderful to know that Karon helped make your experience such a pleasurable one.

We will ensure that Karon receives a copy of your kind review.

Many thanks again,
The McCarthy & Stone Team

Valutata 5 stelle su 5

Just had our 2nd visit to Beaumaris…

Just had our 2nd visit to Beaumaris court Mccarthy and stone Sheringham Norfolk. What a wonderful experience. Natasha the Home manager could not have been more helpful.Nothing was too much trouble. Lovely place, highly recommended 👌 👍

16 ottobre 2026
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Risposta di McCarthy & Stone

Dear Michael,

Thank you for taking the time to share your experience of visiting Beaumaris Court, Sheringham.

We are delighted to hear that you enjoyed your visit and that Natasha, the House Manager, made such a positive impression. It's wonderful to know that her helpful and accommodating approach helped make your experience such a pleasant one.

Thank you also for your recommendation and kind words about the development. We will ensure that Natasha receives a copy of your review.

Many thanks again,
The McCarthy & Stone Team

Valutata 5 stelle su 5

We recently moved into Humphrey Court

We recently moved into Humphrey Court, Stafford and were made most welcome by Jessica White, Manager who took time to explain everything in detail was most helpful, friendly, supportive and obliging.
The community have all made us most welcome, the standards, environment, facilities and gardens are to a high standard and maintained extremely well.
We could not be happier.
We have had friends come and stay in the guest apartment which they thoroughly enjoyed. They had a great experience in a very pleasant, comfortable, clean and well appointed room and left very happy.

30 settembre 2026
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Risposta di McCarthy & Stone

Dear Kenneth Wilson,

Thank you for taking the time to share your experience of moving to Humphrey Court, Stafford.

We are delighted to hear that you have been made to feel so welcome by both the community and the team. Moving home is a significant step, and it's wonderful to know that Jessica, the House Manager, helped make the transition a positive one through her support, guidance and friendly approach.

We're also pleased to hear your kind comments about the development, facilities and gardens, as well as the positive experience your friends enjoyed while staying in the Guest Suite. Our teams work hard to create welcoming, comfortable communities, so it is rewarding to receive such positive feedback.

We will ensure that Jessica receives a copy of your review.

Many thanks again,
The McCarthy & Stone Team

Valutata 5 stelle su 5

Lovely environment

I visit Milward place daily as a private carer and out of all the places I visit this is my favourite. Jane the house manager is always so welcoming and friendly and there is always such a nice atmosphere. I look forward to visiting and often speak to the other tenants. They always have activities and events on the board and there is a massive sense of inclusion. All in all just this a lovely, clean, safe environment for everyone and a place I highly recommend 😊

16 ottobre 2026
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Risposta di McCarthy & Stone

Dear Della Walton,

Thank you for taking the time to share your experience of Milward Place.

We are delighted to hear that, as a regular visitor, you find the development to be such a welcoming, friendly and inclusive community. It's wonderful to know that the atmosphere, activities and events help create a positive environment for both homeowners and visitors alike.

Thank you also for your kind words about Jane, the House Manager. We're pleased to hear that her friendly and welcoming approach has made such a positive impression, and we will ensure she receives a copy of your review.

Many thanks again for sharing your feedback.
The McCarthy & Stone Team

Valutata 5 stelle su 5

I've stayed in the guest suite at Whitelock Grange Bingley…

I've stayed in the guest suite at Whitelock Grange quite a few times visiting my parents. Communication is great and the house manager has always been really helpful. The suite is always clean and tidy with comfy beds and and clean towels.

9 ottobre 2026
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Risposta di McCarthy & Stone

Dear Bridget Hogg,

Thank you for sharing your positive experience of staying in the Guest Suite at Whitelock Grange, Bingley.

We are delighted to hear that you have enjoyed your visits and found the Guest Suite to be clean, comfortable and well maintained. It's also wonderful to know that communication has been good and that the House Manager has been so helpful in supporting your stays.

Many thanks again for taking the time to leave your review.
The McCarthy & Stone Team

Valutata 1 stelle su 5

Impossible to sell.

Ok until the owner of an apartment passes away or moves to a permanent care setting. Resales team are pathetic and not in touch with the current housing market
On going service charges cause a financial burden to owners in care homes or to people who have inherited the property.
McCarthy and Stone are unwilling to buy the properties back, even at less than the original selling price.
My parents bought an apartment £345.000 and we can't sell it for £200.000 two years on. Therefore for this I rate McCarthy and Sone star. If there was a 0 star option I would have chosen that.

16 ottobre 2026
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Risposta di McCarthy & Stone

Dear Adrian Welland,

Thank you for taking the time to share your feedback.

We are sorry to hear about the challenges you and your family have experienced whilst trying to sell the apartment. We appreciate that managing a property on behalf of a loved one who has moved into long-term care can be both emotionally and financially difficult, particularly when a sale takes longer than anticipated.

We understand that ongoing costs can be a concern during this time. Service charges are governed by legislation and are linked to property ownership rather than occupancy. They contribute towards the ongoing running, maintenance and safety of the development for all homeowners.

We note your comments regarding the resale process. However, our records indicate that this property is not currently being marketed through McCarthy & Stone's Resales service. Resale values and sales timescales can be influenced by a range of factors, including location, local demand, property condition and wider market conditions.

Should you wish to explore the support available through our specialist Resales team, they would be happy to discuss your circumstances and the services they can provide. In the meantime, some families choose to rent out their apartment while it remains on the market, which can help to offset ongoing costs whilst retaining flexibility over a future sale.

Our Resales team can be contacted on 0345 556 4126.

Many thanks again,
The McCarthy & Stone Team

Valutata 5 stelle su 5

My mum is a resident at a McCarthy &…

My mum is a resident at a McCarthy & Stone facility in Macclesfield, Cheshire. A big thank you to Sharon and all the Staff at John Percyvale Court - thank you all for taking such great care of my Mum.
Also a big thanks to Julie at Kings Scholars Ct where we stayed in the guest suite.
5 Stars to you all!

15 ottobre 2026
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Risposta di McCarthy & Stone

Dear Adrian,

Thank you for taking the time to share your feedback.

We are delighted to hear that your mum is enjoying life at John Percyvale Court, Macclesfield, and we appreciate your kind words about Sharon and the wider team. Our colleagues work hard to provide a supportive and welcoming environment, so it is wonderful to know that they have made such a positive difference to your mum's experience.

We're also pleased to hear that you enjoyed your stay in the Guest Suite at Kings Scholars Court and that Julie helped make your visit a positive one.

We will ensure that Sharon, Julie and the teams at both developments receive a copy of your review.

Many thanks again,

The McCarthy & Stone Team

Valutata 5 stelle su 5

Perfect home found!

We were looking for a home for my mother and had spotted Flora Place in Liphook ..so booked a visit online..easy..visited a couple of days later. Well from the minute we walked in the door it was like a warm hug..Toni Russ gave us the warmest of welcomes..we were given lots of information and saw the beautiful show apartments ..as well as available ones.. and now we are planning the move as my mum loved it too! Nothing is too much trouble for Toni and she is as professional as she is friendly..what an asset to MacCarthy Stone ..she’s a gem! I am so looking forward to being a frequent visitor!

15 ottobre 2026
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Risposta di McCarthy & Stone

Dear Sarah Batterbury,

Thank you for taking the time to share your experience. We are delighted to hear that both you and your mother received such a warm welcome at Flora Place and that Toni was able to support you throughout your visit.

It's wonderful to know that the development made such a positive first impression and that the information and guidance provided helped your mother feel confident about her decision. We will be sure to share your kind comments with Toni, who I'm sure will be delighted to hear how much her support, professionalism and friendly approach meant to you both.

We wish your mother every happiness in her new home and look forward to welcoming you as a regular visitor to the community.

Kind regards,
McCarthy Stone Customer Relations

Valutata 5 stelle su 5

My father lives at Benedict court…

My father lives at Benedict court Newbury.
The building and gardens are both very well looked after.
The house manager, Denise is very welcoming, friendly and helpful, in fact I never get past her office without having a friendly chat.
Denise always makes sure that my dad is well and has everything that he needs.
I feel that my dad is very happy and feels safe at Benedict court.

15 ottobre 2026
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Risposta di McCarthy & Stone

Dear Theresa Dawn,

Thank you for taking the time to share your feedback. We are delighted to hear how happy your father is at Benedict Court and that he feels safe and well supported within the community.

It's wonderful to know that the development and gardens are so well maintained, and that Denise has made such a positive difference through her welcoming, friendly and helpful approach. We will be pleased to share your kind comments with her, and we're sure she will be delighted to hear how much her support and regular chats are appreciated.

Thank you again for your review, and we wish your father continued happiness at Benedict Court.

Many thanks,
The McCarthy & Stone team.

Valutata 5 stelle su 5

Karen, the problem solver …

Both with the purchase of the flat and with ongoing problems Karen Flanagan has been unfailingly responsive and helpful and goes out of her way to find solutions for me. We moved here mainly be because of how we were (and are) dealt with by Karen. Only today she solved a problem we were having with our frig/freezer. Karen is the sort of person who always smooths the path for others. Many thanks Karen.

15 ottobre 2026
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Risposta di McCarthy & Stone

Good afternoon

Thank you for taking the time to leave your review. To help us pass on your feedback to Karen, would you mind letting us know which development you are referring to? Thank you again for your kind review. We look forward to hearing from you

Kind Regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

Horton Mill Court Droitwich the best!

My mom moved into Horton Mill Court, Droitwich just over a year ago. We had looked at loads of similar places but Droitwich stood out and it was the best decision to go there! Not only is the location perfect, the gardens are wonderful and the shared spaces such as the restaurant and sitting room were recently refurbished and are lovely spaces to spend time in.

The home owners are great at organising events and activities, showing amazing creativity and energy. Mom found them very welcoming from the start and has made some very good friends.

Above all it is thanks to Emma and all the staff that my mom has settled into her lovely apartment and it has become her home. They are so caring and friendly, professional and confidence-inspiring. Nothing is too much trouble for them. They create the best atmosphere and are always available, though at the same time discrete. I don’t live in the UK so it is especially reassuring to know that mom is being looked after so well but at the same time maintaining her independence. I couldn’t have hoped for better. Thank you to my extended Horton Mill Court family!

15 ottobre 2026
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Risposta di McCarthy & Stone

Dear Elaine

Thank you for taking the time to share your review of Horton Mill Court a McCarthy & Stone development in Droitwich.

We are delighted to hear that moving to Horton Mill Court has been such a positive experience for your mum and that it has become a place she is proud to call home.

It is lovely to know that the development's beautiful surroundings, refurbished communal facilities, and vibrant community have helped her settle in so well.

Your kind words about Emma and the team are greatly appreciated, we will be sure to share your comments, they will be thrilled to hear how much their care, professionalism, and dedication are valued.

Kind Regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

We moved our mum from Cornwall to Glebe…

We moved our mum from Cornwall to Glebe Court in Romsey following the passing of her husband. It was a stressful and emotional time, but Caroline was amazing from day one, guiding us through every step and helping us overcome the various obstacles along the way.

From arranging visits with a house manager in Cornwall to sourcing a removal company for moving day, Caroline did so much to help everything come together. She even arranged a welcome party at Glebe Court, which happened to fall on Mum’s birthday. Everyone was so welcoming, and there was even a birthday cake waiting for her—a lovely touch that meant so much to us.

It understandably took Mum a little while to settle into a different way of life while still grieving, but several months on, she absolutely loves it. She has made lots of new friends and enjoys joining in with the various classes held in the lounge.

I’m so pleased we found the right place for Mum, and incredibly grateful to Caroline for helping us make it happen. Thank you to everyone at Glebe Court for making her feel so welcome.

29 maggio 2026
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Dear Karen

Thank you for taking the time to share a review. We are delighted to hear that your mum has settled so well at Glebe Court a McCarthy & Stone development in Romsey following what was understandably a very emotional and challenging time for your family.

It’s wonderful to know that Caroline was able to support you throughout the moving journey, from arranging visits and helping with practical arrangements to ensuring your mum received such a warm welcome on arrival.

We will be sure to pass your kind words on to Caroline and the team. Thank you again for placing your trust in us, and we wish your mum many more happy years at Glebe Court.

Kind regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

Rykeneld Court - Kadenia

Just wanted to say how awesome our house manager Kadenia is in carrying out and sorting anything out for us residents. We have lived here for the past 18 months and nothing is too much trouble and her attitude is fabulous towards showing immense patience with all of us. Under no circumstances must you transfer her or risk a revolution here at Rykeneld Court!! Thank you so much Kadenia

15 ottobre 2026
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Dear Mr Bethell

Thank you for your review. We are delighted to hear how happy you are at Rykeneld Court a McCarthy & Stone development in Wolstanton and that the House Manager Kadenia has made such a positive impact on your experience. We will be sure to pass on your kind words and praise to Kadenia.

Thank you for taking the time to share your feedback and for being such a valued member of the Rykeneld Court community.

Kind Regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

I visit one of the residents at Beeches…

I visit one of the residents at Beeches Gate in Aberdeen a few times each week, and I am always impressed by Amanda. She is consistently friendly, professional and incredibly helpful.
My friend and everyone who lives there really appreciates everything she does.
She creates such a welcoming atmosphere and genuinely cares about people.
Mccarthy and Stone are very lucky to have to have her. Thank you Amanda

15 ottobre 2026
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Dear Jane

Thank you for taking the time to share your feedback about your experiences at Beeches Gate a McCarthy & Stone development in Scotland.

We are delighted to hear how much the House Manager Amanda's friendly, professional, and caring approach is appreciated by residents and visitors alike. We will be sure to pass on your kind words and recognition to her.

Thank you again for your lovely review and for highlighting the dedication and commitment that help make Beeches Gate such a special place to live.

Kind Regards

The McCarthy & Stone Team

Valutata 4 stelle su 5

Personal contact with staff was…

Personal contact with staff was excellent at Yelland Place. Representative Nora was very helpful and informative. Flat manager Mandy is exceptionally kind, proactive and helpful.
Mum is renting her property and there were a few hiccups with paperwork from central office but these were quickly resolved with help from Nora and Mandy.

1 luglio 2026
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Dear Ann

Thank you for taking the time to leave your review. To help us pass on your feedback, would you mind letting us know which development you are referring to? Thank you again for your kind review. We look forward to hearing from you

Kind Regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

I’ve just moved into the Roman Court…

I’ve just moved into the Roman Court development in Middlewich, Cheshire and I am happy to say I am delighted with everything. The quality of the fitments is first class and the other residents have been friendly and welcoming. We have a good social life with meals out, meals in, coffee mornings and entertainment. There is an outside seating area with tables, chairs and umbrellas for when the sun shines. It is also a comfort having a House Manager (Jo) who overseas the day to day running of the site and maintenance of the building.
I have lived in Middlewich previously but living now in the centre of the town I am amazed at its convenience which I didn’t realise before. All within walking distance of the flats are three supermarkets, two butchers, two doctors, chemist, library, several cafes, pubs, restaurants and takeaways. There are also diy shops, carpets shops, a fabulous card shop and even a sweet shop.
My Council Tax is cheaper, also I don’t pay water rates or buildings insurance and I think my heating bill will be cheaper as I no longer pay for gas. The gardens are maintained so I don’t have to pay for compost and plants or buy seed and nuts to feed the birds so I think all that easily offsets the monthly maintenance charge.
Moving here I think was a very good decision and I look forward to many years in my new home.

15 ottobre 2026
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Risposta di McCarthy & Stone

Dear Sandra

Thank you for taking the time to share a review of your experience at Roman Court a McCarthy & Stone development in Cheshire.

We are delighted to hear that you have settled in so well and are enjoying both your beautiful new home and the welcoming community around you.

We are especially pleased to hear your kind words about Jo. Our House Managers play an important role in supporting homeowners and helping create thriving communities, and we are sure Jo will be delighted to receive your recognition.

Thank you again for your recommendation and for highlighting the many benefits of retirement living. We wish you many happy and fulfilling years at Roman Court and look forward to being part of your journey.

Kind Regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

I was trying to find accommodation for my friend from Gosport

I was trying to find accommodation for my friend Jose from Gosport as her husband had died. She had lived in Wroughton for 30 years before moving. I contacted Caroline Craig Cordell at Locksview we meet and she gave me all information for Jose. She was amazing very helpful and arranged for Jose and I to meet her when convenient for both of us. It was Caroline's information, friendly lovely disposition that persuaded Jose to move back to Wroughton and Locksview. Caroline made her move easy, answering all questions asked, her knowledge was excellent and Jose was first to move in. Caroline gave exceptional help and Jose and I are grateful for the ease when moving home to a beautiful new MC Carthy flat overlooking the canal. She is very happy and enjoying all the friendships made living in Locksview. Thank you.

14 ottobre 2026
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Risposta di McCarthy & Stone

Dear Rosemary

Thank you for taking the time to share such a lovely review. We are delighted to hear that Caroline Craig Cordell made such a positive difference during what a significant life transition for your friend.

Providing clear information, support and guidance throughout the moving journey is incredibly important to us, and it's fantastic to hear that Caroline's friendly approach, knowledge and dedication helped Jose feel confident about making the move to Locks view a McCarthy & Stone development in Swindon.

It's especially heartwarming to hear that Jose is now happily settled in her beautiful new apartment, enjoying the canal views and making new friendships within the community. Creating welcoming developments where homeowners can feel at home and build lasting connections is exactly what we strive for.
Thank you once again for your kind words. We will be sure to share your lovely feedback with Caroline, who will be thrilled to know the positive impact she has had.

Kind Regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

Very positive experience of Jacob Place, Saffron Walden.

My mother has been very happy since her move to Jacob Place. Deborah Boorman was so helpful in making the moving process as smooth as possible. Alexa Coyle has been very welcoming as well as thorough and well organised. All the staff have very kind. I know that my mother will be safe and that any problems will be picked up promptly.

14 ottobre 2026
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Risposta di McCarthy & Stone

Dear Kath

Thank you for taking the time to share your feedback. We are delighted to hear that your mother is so happy in her new home at Jacob Place a McCarthy & Stone development in Saffron Walden.

It is great to hear that Deborah Boorman helped make the moving process as smooth and stress-free as possible, and that Alexa Coyle has provided such a warm welcome while ensuring everything is well organised. We will be sure to pass on your kind words to them both, as well as to the wider team.

Thank you again for your lovely review and for choosing McCarthy & Stone. We wish your mother many happy years at Jacob Place.

Kind Regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

Bluebell Milton Keynes....

Bluebell Milton Keynes....
We were looking for a flat for my dad to downsize to, at a location near to family. Jasmine and Hannah were fantastic, answered all our questions and there was no pressure to commit. They spent time with my dad and Hannah was extremely patient with him and we made a couple of visits and each time the staff were friendly and welcoming. We spoke to a number of residents and they were nothing but friendly and praiseworthy about the venue.
Jasmine helped navigate the financial and contract processes. She got back in touch promptly which made things so much easier.
Thoroughly recommended

14 ottobre 2026
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Risposta di McCarthy & Stone

Good afternoon

Thank you for taking the time to share your review. We are delighted to hear that both Jasmine and Hannah provided such outstanding support throughout your dad's search for a new home.

Finding the right property is an important decision, and we are pleased that their patience, knowledge, and no-pressure approach helped make the process a positive experience.
It's especially lovely to hear that you found our residents friendly and welcoming at Bluebell House, a McCarthy & Stone development in Milton Keynes and that Jasmine was able to guide you smoothly through the financial and legal processes, keeping you informed every step of the way.

We will be sure to pass on your kind words to both Jasmine and Hannah, who will be thrilled to receive your feedback. Thank you once again for your recommendation, and we wish your dad many happy years enjoying his new home and community.

Kind Regards

The McCarthy & Stone Team

Valutata 5 stelle su 5

Big shout out to Marj

Big shout out to Marj, SeymourCourt HouseManager, South shields. Very helpful and keeps an eye out for my mum. The guest suite is always very clean.

14 ottobre 2026
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Risposta di McCarthy & Stone

Good morning 

Thank you for sharing your positive experience of staying in the Guest Suite at Seymour Court, a McCarthy & Stone development in South Shields.

Our teams strive to deliver an excellent service, and it was very thoughtful of you to mention Marj. We will ensure they receive a copy of your review.  

Many thanks again,

The McCarthy & Stone Team

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