Marshalls Plc Recensioni 

The product is good but the delivery experience was very poor. It didn't arrive on the scheduled day and the chat service didn't provide any helpful assistance. The tracking service doesn't provide any help as the only two information points concerning delivery are 'en route' and 'delivered'. It isn't rocket science to provide updates as to where your pallet is.

Paving supplies. I am a paving contractor, I do not advertise and use my reputation to keep my diary full. I have just bought some Marshalls Tegula project pack in Pennant grey colour. They have just under 10 square metres of paving in a pack, there are three block sizes in the pack. After opening the pack there was only 10 of the small size blocks included. There are 52 small blocks per square metre so in a 10m2 pack the blend of sizes is one block per square metre. This is absolutely ridiculous and I ended up buying separate small blocks from another pack but the colour was nothing close. The morel of the story is sort out your quality control Marshalls or if your purchasing this style of block as a consumer use another manufacturer.

The patio slabs I ordered are good quality, but the delivery was a nightmare. I waited in all day and took the day off work, the delivery never arrived, then I had an email the next day to say they would be delivered then. I had put my phone number down as a note on the order and asked for the driver to call one hour before arrival (which is fairly standard with large deliveries), so I went to work as I have limited holiday days and had already wasted one. Again, I never received a phone call and the slabs didn’t get delivered, leaving my builder without work for the day. They eventually arrived five days after the original delivery date, but I still never received a call from the driver, so it was lucky that someone was at home! I feel this is unacceptable after charging a £95 delivery fee.

Paving stones are excellent quality, so pleased to find manufacturer sells to normal people as DIY store had none in stock and I was desperate to match pavers.
Easy to order and good delivery lead time

At least 2 whole paljj on ets of blocks broken

Marshall's attempted to deliver the goods I ordered on the correct day and time I had been given. Unfortunately due to over head cables they were unable to unload the lorry with the attached crane. I contacted Marshall's services and spoke to a Very pleasant woman. She informed me the delivery had been rebooked for delivery four working days later and was to be delivered by a lorry with a falk lift. The delivery occurred as stated and the delivery driver was very pleasant to deal with. Top marks from me 😁

Ordered more than 60m2 of Marshalls Indian Sandstone paving, partly because the quality looked good and partly because the price was reasonable compared to alternative quotes.

I have to say, the ordering process was fine and their communication for delivery was very good. On delivery day, I got updates and the truck delivered on time and craned the slabs onto the drive. Driver was polite and professional and the quality of the stone was really good - even better than we expected.

Now it's all laid, the result is superb. The quality is great and it looks fabulous. We've cleaned and sealed and it looks great, so this kind of sandstone needs to be sealed.

Overall, great service from Marshalls, excellent product at good value delivered on time professionally. That's 5-stars from me.

Easy ordering online and efficient delivery thank you.

excellent product. arrived on time.....

I ordered two packs of slabs, 60 in total around 15 had major manufacturing defects so more than 20% they cost over £900 so wouldn’t expect such poor quality, delivery took over a week from order, still waiting for refund for damaged ones

My Marshalls cobbled driveway was completed around 10 years ago and grouted with the Weatherpoint 365 compound. I thought this product would’ve lasted longer than this but it has now started to break down and it’s more like grit sand. I’ve ordered another 54 tubs of this product 14 from another supplier which have been delivered and 40 from Marshalls which I’m now having to wait at least a month before being delivered.

The product arrived late and the communications were awful

Delivery was very easy and the driver polite and helpful.

Product was good and easy to use.

Really easy to deal with and good value for money.
Customer service were really helpful

My order was delivered early on the day expected following a straightforward order process

It was on as they said and was well informed

Good support from Callum on online chat.
Delivery was day later from advised time and had waited in all day to recieve delivery.