Mariereddingarts Recensioni 

60
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

10 Stars, for The personal contact from Marie, my country's shipping policies caused a mixup. Marie handled it at her expense and provided an excellent product, I thank her and hope to find many more... Leggi di più

Valutata 5 stelle su 5

Marie communicates so well with her customers. She really took the time to answer my questions. I couldn't believe how quickly the fleece arrived! The colours are beautiful. I cant wait to start spin... Leggi di più

Valutata 1 stelle su 5

Jag har köpt ull för 169 pund och det är inte skickat. Hon skriver att det är skickat men när jag ber om tracking nummer säger hon att hon kan se att det är på väg men ger mig inget nummer så jag själ... Leggi di più

Valutata 5 stelle su 5

Beautiful products and such a helpful seller. Lots of advice to get me off to a flyer with wet felting. Sometimes postage takes a while, but as a fellow small business owner I know life happens.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

60 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(60)

29 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The worst customer experience ever.

The worst customer experience ever.

I bought 5 fleeces last august from Marie. (8 months ago!!)
After sending her the payment (200euros) I never heard from her again.

No answears to my calls, messages or multiple emails.
No tracking numbers, no information about package. No package received.

I asked money refund endless times.
No answear still after 8 months.

I take this as a theft.

1 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I’m waiting still ……….…for my order

I’ll summarise my review as to write all about the many many excuses that I have been given by the person/s who respond/s on the this Etsy site and associated Avatar picture Mariereddingarts…for failed paid for orders would take far too long. There is an inference by this person or whoever they are that they make the items. I ordered several but failed to receive and still waiting for the last one. However the communication are odd and contradictory referring to them then being made by others who are dropping stuff off. The messages from M when collated seems like they are totally a disorganised dispatch centre that doesn’t dispatch anything - in my case a generated tracking no that went nowhere to my address and still says expected. I don’t know the purpose of taking money then not fulfilling the order but it’s time wasting and annoying. Even when they say ‘if it turns up let me know if you still want it’ but it never did and I’m still waiting for this other order? Watch this space - or not.

13 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

DISAPPOINTED

I am still waiting for items that I ordered in September. The one part I did receive came damaged. It takes weeks for my messages to be answered and then it is all false promises about the goods being sent. I have saved the messages so I have proof that all I have stated is true.

13 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Jag har köpt ull för 169 pund och det…

Jag har köpt ull för 169 pund och det är inte skickat. Hon skriver att det är skickat men när jag ber om tracking nummer säger hon att hon kan se att det är på väg men ger mig inget nummer så jag själv kan söka efter paketet. Ser nu att fler haft samma problem. Jag kommer kontakta polisen och anmäla henne. Jag har bett om återbetalning men ej fått det heller.

27 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Everything is just perfect !

Everything is just perfect: the wool batts I ordered are just phantastic, so beautifulI! There was a small problem with the international mail, but Mrs Redding took care of everything so that the parcel was delivered as soon as possible to my address in Switzerland. I wish to thank Mrs Redding so much for her help and the lovely wool. I certainly will order again !

26 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Experience

I purchased a beautiful Balwen fleece from Marie and it is perfect. Just as described, arrived promptly and well packaged. Very happy indeed!

31 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Raw alpaca fleeces

I bought two alpaca fleeces from Marie. They were dispatched the same day and arrived 48hours later. Really excellent quality fleeces with very little veg. Matter and no secondary cuts. A really easy transaction.

28 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

WARNING !!!!!!

So you may have noticed that I’ve made many bad reviews about Marie reading arts, this is because this lady hasn’t sent me my £192 worth of products that I ordered in February , I want to worn every one that although lots of people have recieved their orders many of us haven’t you just need to check out her Etsy account , so a warning not to give this lady business as you could be the next victim. I’m coming here because she is ignoring all contact I make and she leaves me no choice , it’s very sad and the trouble with Marie is that she always has an answer or blames someone else or just lies.

15 giugno 2025
Non scritta su invito
Logo di Mariereddingarts

Risposta di Mariereddingarts

Hi Sue

I sent a replacement for the original parcel as you are aware, which went into a Royal Mail black hole for almost 2 months and was delivered to you last week that is now your whole order received plus extra items. I did my very best and you have received your order, you can see clearly on the tracking the order was posted at the post office several months ago and only was delivered last week. I'm really sorry about that but glad you now have your complete order. Thank you for supporting my business.

Valutata 5 stelle su 5

Marie is a great seller

Marie is a great seller. I needed to know about a specific item and she responded to my query very quickly. I bought a needle felting shaping tool which was very well made. My item was delivered by Royal Mail tracked and arrived very quickly. Marie has a wide variety of tools and materials for needle felting. I recommend this seller and I will be purchasing from her again.

4 giugno 2025
Non scritta su invito
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Risposta di Mariereddingarts

Thank you so much

Valutata 5 stelle su 5

Very satisfied customer

Hi,
I would recommend this company as customer care is excellent. The items I purchased are of high quality and a few extra's thrown in, was a lovely surprise. I hope to keep supporting this lady as she cares about her customers very much.

28 maggio 2025
Non scritta su invito
Logo di Mariereddingarts

Risposta di Mariereddingarts

Thank you Sharon. You are very kind. I hope you come back soon

Valutata 5 stelle su 5

Excellent service and product

Excellent service and product. I would recommend this shop to anyone.

30 maggio 2025
Non scritta su invito
Logo di Mariereddingarts

Risposta di Mariereddingarts

Thank you ever so much that is so kind. Please do come back soon

Valutata 5 stelle su 5

I've bought a few art batts from…

I've bought a few art batts from artisan Marie. They are lovely colours and expertly dyed. First class products and excellent communication.

30 maggio 2025
Non scritta su invito
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Risposta di Mariereddingarts

Thank you my dear that's very kind indeed. Come back soon

Valutata 1 stelle su 5

Avoid

I ordered from Marie's Etsy shop and her online shop, nothing arrived. I was told it had been posted and she would share the tracking number, she didn't. I placed my order on the 8th may and have just had a refund from Etsy (but no refund for the online shop order of £17.50) with no explanation. Wish I'd read trustpilot first. In answer to your reply Marie, I've checked my messages and you do not mention anything about lost in the post. You ask me to change my feedback and lie.

30 maggio 2025
Non scritta su invito
Logo di Mariereddingarts

Risposta di Mariereddingarts

Hi Jacqueline. Your original order came back damaged, and I sent it again myself on a tracked 48 service, way before you decided to use the etsy case system to get a full refund.

You then promised to pay again and change your reviews but did not. What a shame as you seemed very genuine.

I don't think 14 working days is a long time for a damaged parcel to come back, and for a tracked replacement to be sent. I know amazon has given folks other expectations but they are not realistic. I really care about my customers and orders and most things are hand made or hand dyed and take time and care to put together. I do make mistakes but always do my best. I can't control customers who have unrealistic or unreasonable exceptions or are not honest and just wish for a refund. I always am happy to meet folks deadlines if I am told, but if not, orders are generally dealt with in the order which they come in.

I do my best but can't do more than that. Thank you to all of my genuine and kind customers.

Valutata 5 stelle su 5

Excellent Customer Service

Excellent Customer Service. Quick dispatch. Beautifully made art batts & wooden Diz. Highly recommend this lovely lady. Was such a pleasure to do business with her

13 maggio 2025
Non scritta su invito
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Risposta di Mariereddingarts

Thank you very much

Valutata 5 stelle su 5

Great materials for spinning yarn

Beautifully coloured materials arrived exactly as expected and as described for spinning into yarn. Very obliging seller who quickly replaced a parcel lost in the post. Lovely communications, and very helpful. Bought twice now, and very happy 😊

16 aprile 2025
Non scritta su invito
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Risposta di Mariereddingarts

Thank you lovely

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