Awful customer service and awful quality of clothing. All from China. Staff member ‘Ava’ is so unbelievably rude and unprofessional. Posted on TikTok laughing about unhappy customers, glad to see our... Leggi di più
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Awful customer service and awful quality of clothing. All from China. Staff member ‘Ava’ is so unbelievably rude and unprofessional. Posted on TikTok laughing about unhappy customers, glad to see our... Leggi di più
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What a gorgeous brand! Such lovely stuff and what amazing customer service. The girls couldn’t have been more friendly! So exciting to see an owner led business doing so well! Will defo be purchasin... Leggi di più
I recently ordered the leather dress in yellow, it was better than i expected. The material was amazing, and was just as described. I have a party the end of this month and have already been eyeing up... Leggi di più
So happy with my purchase, quality was amazing and the staff so helpful when I had a question about my order. I have been ordering from Gypsabella for years an always loved everything!
Your go to fashion brand for all things EXTRA! We pride ourselves in selling special, unique pieces that are truly outstanding and represent our brands personality. We continue to release new collections that are independently designed by us & made in the UK, with YOU in mind.
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Ha risposto al 18% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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When my parcel arrived, it was packed perfect and when I opened everything inside was to perfection and the material was lovely very happy with my order and will gladly order again
The quality is incredible, designs are stunning, I get compliments every time I wear Gypsabella and the customer service is outstanding. I’m in the US and they have been wonderful to work with despite the tariffs.. I’ve ordered a ton and love it all! This is my go to anytime I want a statement iconic look!
So happy with my purchase, quality was amazing and the staff so helpful when I had a question about my order. I have been ordering from Gypsabella for years an always loved everything!
Awful customer service and awful quality of clothing. All from China. Staff member ‘Ava’ is so unbelievably rude and unprofessional. Posted on TikTok laughing about unhappy customers, glad to see our stress after being scammed out of a lot of money has made you laugh… what happens when you have children working for you! Avoid this awful company

Risposta di Gypsabella Official
Bad customer service does not refund on dates given have to constantly chase it told refund would be on a certain date still waiting for refund !!

Risposta di Gypsabella Official
Sent my items back in good time and still no refund, I have been emailing since 1st May regarding my refund and even sent an Instagram message still no reply. I have tracked my return and they signed for this on 1st May. Won’t use again

Risposta di Gypsabella Official
What a gorgeous brand! Such lovely stuff and what amazing customer service. The girls couldn’t have been more friendly! So exciting to see an owner led business doing so well!
Will defo be purchasing again! Can’t wait for the summer in my gorgeous dress!
I recently ordered the leather dress in yellow, it was better than i expected. The material was amazing, and was just as described. I have a party the end of this month and have already been eyeing up the black lace dress! There are quite pricey, but you definitely get what you pay for. Would 100% order again, no complaints.
i orderred the lace top on pre order came on time but it’s so small i’m a 10/12 so ordered my right size it wouldn’t even go past my shoulders my daughter in law in a 8 and it fitted her it was stunning and quality was amazing but don’t no how there doing there sizing

Risposta di Gypsabella Official
Dress arrived really quickly. Looks exactly as it does online. Absolutely stunning. I love it!!!
If I could give 0 stars I would!! Rude staff, shocking customer service - absolutely impossible to communicate with them, awful Chinese quality clothes, and again RUDE RUDE STAFF!!! Disgusting how much they charge girls for Chinese clothing

Risposta di Gypsabella Official
Absolutely made up with all 3 of my orders came so quick too amazing quality and fits amazing 🩵
Quick delivery dress is beautiful good quality product and different to other clothes sites
I’ve come across a lot of fashion brands over the years, but Gypsabella genuinely stands out for all the right reasons. I’m a returning customer… I mean, can you blame me?
Every single piece they create is out of this world & the quality is exceptional. From the moment I received my first order, I could tell how much care goes into the design, fabrics & overall finish. Nothing feels rushed or mass produced.
What I love most is how effortlessly wearable everything is. Every outfit I’ve had from them has brought me nothing but compliments, with people constantly asking where my clothes are from.
Ordering was easy, delivery was quick & their customer service is 10/10. It’s rare to find a brand that gets everything right, but Gypsabella absolutely does ✨
Awful company after been given the wrong parcel dress and trousers instead of lace top and trousers ,I proceed to drive up the unit to get it changed ,to save another wasted Jorney again, tried the top on in the unit toilets ,I only looked at the front of the lace top because I couldn’t not see the back ,when I came to wear the top ,it was pointed out to me ,that the lace had holes in the back ,so I drove back up to the unit once again ,to be told I could not change the top as it had been tried on in the unit ,and all items are checked ,how can it have been checked if I was given the wrong order and there was thousands of parcels to go out for the grand national therefore my parcel was not checked the garment was still in bag with labels attached ,bought from this company many times wound never by from them again
The best in the business. Great customer service delivery is always really fast even with pre order items I always receive my items the day after the items are back in stock! So happy with the new collection I’ve just got the gorgeous blue lace top with trousers for nephews christening and it’s perfect 🩵
I am writing to express my concern regarding an order I placed over a week ago for a dress that has not yet arrived. I would appreciate any updates on the status of this order, as I find the delay quite disappointing. Thank you for your assistance.

Risposta di Gypsabella Official
Lovely, friendly amazing customer service, very responsive.
Top was beautiful but ordered size 14/16 as it was lace was sent a size 10 my daughter could just fit in it .Was very disappointed.yes I could if returned it but I had to pay tracking package so would of lost more money.But it was delivered on time .Received order 10 th April.
I have been a customer of Gypsabella for around three years now, always end up buying from their drops for my special occasions, birthdays, NYE etc! Purchased the most gorg set for the races & got so many compliments from everybody there. I met Abby once at the shop she had in aintree and she couldn’t have done enough for me, helping me style the dress etc. Such good value for money too!!!😍
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