Titel: Probleme beim Aufladen trotz gültigem Gutschein Ich bin seit vier Jahren Kunde bei Lycamobile und nutze den Tarif National L für 14,90 €. Am 21. Oktober 2026 habe ich in einer Trafik ein... Leggi di più
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First I start with negative aspect; I must point out the connection problems faced while using internet and WhatsApp calls. There is always problem with internect speed and connection. The positive... Leggi di più
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My current recharge which was supposed to expire on 28/07/2026, where did it go? The recharge was done by mistake. You have applied it from now on. My mobile number is +4368864813783 A... Leggi di più
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Good prices for bundles and good phone service, but quite bad app interface and annoying handling. Lycamobile spams me incessantly with messages about special offers that I can't turn off anywhere, so... Leggi di più
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Scritti dall'azienda
Lycamobile bietet GRATIS SIM Karten mit günstigen, internationalen Tarifen. Jetzt unsere Prepaid Angebote mit kostenlosen Anrufen prüfen und gleich GRATIS SIM bestellen!
Informazioni di contatto
1080, Vienna, Regno Unito
- www.lycamobile.at
2,4
Scarso
467 recensioni
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My current recharge whic Current recharge days have been cut off. h was supposed…
My current recharge which was supposed to expire on 28/07/2026, where did it go? The recharge was done by mistake. You have applied it from now on.
My mobile number is +4368864813783
And new recharge recipe 👇
Dear Customer ,
Your bundle top-up is successful.€9.90 has been added to your balance which includes the extra 10% for online top-up. Please find below the confirmation of your transaction.
Online Top-up Payment Success
Mobile Number : 68864813783
Amount : 9.90
Reference Number : MBPA0000273442
Transaction Number : AT0000869314
Tax :
Fee :
Thank you for using Lycamobile
The Lycamobile team
21 luglio 2026
Risposta di Lyca Mobile AT
Dear Durgesh chagan
We regret to hear about your concern regarding your recharge validity. We understand how important it is for your existing plan to remain active until the expected expiry date.
Please share your Lyca Mobile number and recharge details via our private support channel so we can review your account and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Die Lyca-Mobile- Produktlinie gehört…
Die Lyca-Mobile- Produktlinie gehört tatsächlich zu den besten; sie funktioniert auch in anderen Ländern problemlos mit dem Internet.
22 luglio 2026
Risposta di Lyca Mobile AT
Sehr geehrter Kunde,
wir freuen uns sehr zu hören, dass Sie mit unserem Netz und unseren Tarifen zufrieden sind.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen zu teilen!
Mit freundlichen Grüßen
LycaMobile Review Resolution Team
trustpilotreview@lycamobile.com
Top Preise
Top Preise
Flexible Tarife
Network.ok
4 Stern weil am nächsten Service Center 190 km entfernt und die Ansprechpartner sind nicht so ernst bei helfen
21 luglio 2026
Risposta di Lyca Mobile AT
Sehr geehrter Kunde,
Sie mit dem zu verbinden, was am wichtigsten ist – und das zu einem fantastischen Preis –, genau das ist unser Antrieb.
Vielen Dank, dass Sie sich für uns entschieden haben!
Mit freundlichen Grüßen
LycaMobile-Team für Kundenfeedback
trustpilotreview@lycamobile.com
Most seamless platform for internet access
This is no the most seamless and rewarding network platform in Europe. I can credit and recharge my line with the Lyca app in seconds thanks 😊
21 luglio 2026
Risposta di Lyca Mobile AT
Hi Victor Anigwe,
We're so happy to hear that our platform provides such a seamless and rewarding experience for you in Europe. We appreciate your positive feedback on the Lyca app!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Risposta di Lyca Mobile AT
Sehr geehrter Kunde,
es tut uns leid zu hören, dass Sie Ihr Guthaben nach der Zahlung nicht erhalten haben. Wir verstehen, wie wichtig es ist, dass Ihre Aufladung unverzüglich gutgeschrieben wird.
Bitte teilen Sie uns Ihre Lyca Mobile-Nummer sowie die Zahlungsdaten über unseren privaten Support-Kanal mit, damit wir den Sachverhalt prüfen und Ihnen weiterhelfen können.
Mit freundlichen Grüßen
LycaMobile-Team für die Bearbeitung von Bewertungen
trustpilotreview@lycamobile.com
The only problem is that the signal…
The only problem is that the signal strength is shite in my area
17 luglio 2026
Risposta di Lyca Mobile AT
Hi John Martin,
We appreciate your feedback. We understand your frustration with the signal strength in your area and are always working to improve our service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Risposta di Lyca Mobile AT
Sehr geehrter Kunde,
Bewertungen wie Ihre zu lesen, versüßt uns den Tag!
Zu wissen, dass wir Ihre Erwartungen erfüllt haben, motiviert unser Team, weiterhin Bestleistungen zu erbringen.
Mit freundlichen Grüßen
LycaMobile Review Resolution Team
trustpilotreview@lycamobile.com
I bought a eSIM with your new offer of…
I bought a eSIM with your new offer of 6,99 and getting 100gb I paid money but didn’t get internet
17 luglio 2026
Risposta di Lyca Mobile AT
Dear Abdullah Nasir,
Thank you for sharing your feedback. We’re sorry to hear that you purchased the eSIM offer but are unable to access the internet. We understand how inconvenient this can be and would like to look into this for you.
Please share your Lyca Mobile number and the error message or details of the issue through our private support channel, and our team will investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The confirmation does not contain…
The confirmation does not contain information about the start date and, most importantly, the end date of your service.
16 luglio 2026
Risposta di Lyca Mobile AT
Dear Михаил,
We appreciate you bringing this to our attention. We are reviewing our confirmation process to ensure all necessary service dates are clearly included.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The 5 euro for 50 gb and the 3 gb once…
The 5 euro for 50 gb and the 3 gb once in a while
14 luglio 2026
Risposta di Lyca Mobile AT
Dear Customer,
We're glad you appreciate the value of our data plans. Thank you for your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile has completely failed me
Lyca Mobile has completely failed me. I paid $180 for a 12-month plan and I’ve had nothing but problems. I’ve contacted them over 100 times. I’ve called 3-4 times a day begging for help and no one has resolved my issue.
Because of Lyca, I can’t contact my workmates. I can’t reach my doctor or family. A phone that can’t make calls is useless.
This is the worst customer service I’ve ever dealt with. $180 wasted. If you need a phone that actually works, do NOT choose Lyca Mobile. I’m leaving as soon as I can.
25 giugno 2026
Non scritta su invito
Risposta di Lyca Mobile AT
Dear Vibe,
We are truly sorry to hear about the significant difficulties you've experienced with your service, especially given the importance of reliable communication for work, family, and medical needs. We understand how frustrating it must be to have a phone that isn't functioning as expected after purchasing a 12-month plan. We sincerely apologize for the repeated attempts to seek assistance without a resolution. We are committed to investigating this matter thoroughly to understand what went wrong and prevent similar situations for others. We appreciate you bringing this to our attention.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Risposta di Lyca Mobile AT
sehr geehrter Kunde,
es tut uns leid zu hören, dass Sie negative Erfahrungen mit unserem Service gemacht haben.
Wir verstehen Ihren Ärger und möchten Ihnen gerne weiterhelfen. Könnten Sie uns bitte nähere Einzelheiten zu den aufgetretenen Problemen mitteilen? So können wir der Sache nachgehen und bei der Lösung helfen.
Mit freundlichen Grüßen
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Risposta di Lyca Mobile AT
Sehr geehrter Laszlo Kosa,
es tut uns leid zu hören, dass Sie Ihre SIM-Karte nicht aktivieren können. Wir verstehen, wie wichtig es ist, dass Ihr Dienst aktiviert und einsatzbereit ist.
Bitte teilen Sie uns Ihre 19-stellige SIM-Kartennummer sowie eventuelle Fehlermeldungen über unseren privaten Kanal mit, damit wir den Sachverhalt prüfen und Ihnen weiterhelfen können.
Mit freundlichen Grüßen
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Plötzliche Datenunterbrechungen
Plötzliche Datenunterbrechungen: Meine mobile Internetverbindung bricht häufig und ohne ersichtlichen Grund komplett ab.
Unzuverlässige Erreichbarkeits-SMS: Benachrichtigungen darüber, dass mein Telefon besetzt oder ausgeschaltet war (Anruf-Info-SMS), kommen extrem unregelmäßig an – manchmal funktionieren sie, oft jedoch überhaupt nicht.
Extrem langsame Verbindung: Die Geschwindigkeit der mobilen Daten ist unerträglich langsam und entspricht nicht dem Standard.
Inkompetenter Kundenservice: Bei meinem Versuch, diese Probleme über die Hotline zu lösen, konnten mir die Mitarbeiter nicht weiterhelfen, da sie angeblich keinen Zugriff auf die erforderlichen Kundendaten hatten, um die Störung zu analysieren
14 luglio 2026
Risposta di Lyca Mobile AT
Dear Customer,
We are sorry to hear that you are experiencing an issue
We will investigate this matter and get back to you with an update as soon as possible.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Risposta di Lyca Mobile AT
sehr geehrter Kunde,
wir entschuldigen uns für die Unannehmlichkeiten, die Ihnen durch dieses Problem entstanden sind.
Könnten Sie uns bitte schildern, welches Problem bei Ihnen aufgetreten ist? Bitte teilen Sie uns auch Ihre Lycamobile-Nummer mit, damit wir den Sachverhalt genauer prüfen und Ihnen weiterhelfen können.
Mit freundlichen Grüßen
Lyca Mobile Review-Team
trustpilotreview@lycamobile.com
Good prices and good phone service, but bad customer service
Good prices for bundles and good phone service, but quite bad app interface and annoying handling. Lycamobile spams me incessantly with messages about special offers that I can't turn off anywhere, so its the only phone number that I've had to block on my phone.
14 luglio 2026
Risposta di Lyca Mobile AT
Dear Customer,
We are sorry to hear that you are experiencing an issue
We will investigate this matter and get back to you with an update as soon as possible.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Risposta di Lyca Mobile AT
Hi Danso Eric kwasi,
We're so happy to hear that you consider Lycamobile the best! Thank you for your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Payed every month by top up voucher…
Payed every month by top up voucher once used my bank card to top up as machine at shop was down then the next month they take 25 out of my account without my say so so having topped up by voucher it cost me 50 instead of 25....3 months on im still waiting for my money back in my account...took 5 weeks for them to reply to my email...I answered all questions I could about this transaction but still no money returned....I strongly advise anyone not to use this server you will be disappointed....im currently speaking to an ombudsman regarding this matter I know its only 25 but its not the point it was took from my account with no direct debit my say so or anything ....thieves
10 aprile 2026
Non scritta su invito
Risposta di Lyca Mobile AT
Dear Chris,
Thank you for taking the time to share your experience with us.
To help us investigate your issue further, could you please provide your Lycamobile number, your registered email address, and the reference number? Kindly send these details to the email address provided below.
Once we receive the information, we will investigate the issue and get back to you as soon as possible.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It's imposibble to finish registration
It's imposibble to finish registration, during the selfie phase. There is no manual comparation with my personal ID photo. So I cant use this sim card.
4 luglio 2026
Risposta di Lyca Mobile AT
Dear Lukas Nosek,
We are sorry to hear that you are facing difficulties completing the registration process during the selfie verification stage.
Please share your registered email address, and details of the issue via our private channel so we can check and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Ich habe eine eSIM Karte mit…
Ich habe eine eSIM Karte mit entsprechenden Tarif gekauft und scheitere wiederholt an der Registrierung. Ich habe verschiedene Geärte, Browser und Möglichkeiten zur Registrierung probiert und nichts hat funktioniert.
Der Support ist so unterirdisch. Ich habe mir schon gedacht das ist eine betrügerische Webseite. Der telefonische Support hat sich geweigert eine Ticket aufzunehmen. Die Ausage war, dass sie das nicht können.
Die auf der Webseite gelisteten Geschäfte in meiner Stadt gibt es entweder nicht oder haben nichts mir Lycamobil Registrierung zu tun. Die Hotline meinte dann ich soll ihm eine andere Postleitzahl nennen, damit er mir andere Geschäfte nennen kann.
Somit ist Geld weg und ich kann die SIM Karte nicht nutzen. Am Montag geht eine Beschwerden an die RTR raus.
Ergänzung: nun will der indische Support die Email Adresse die ich für die Id Austria verwendet habe, aber dort verwendet man keine Email Adresse. Der österreich Support schreibt andauernd ich soll es weiter probieren.
4 luglio 2026
Non scritta su invito
Risposta di Lyca Mobile AT
Dear Schmied,
We're sorry to hear about your experience. We'd like the opportunity to investigate and assist you further.
Please email us at the address below with your Lyca Mobile number, registered email address, and reference number. Our team will review the issue and get back to you as soon as possible.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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