London Waste Management Recensioni 

2114
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Easy punctual AND they do recycle - they not only have it all over their van but they sent me a confirmatory Duty of Waste Care note. They had no problem removing an awkward bed frame and were very ca... Leggi di più

Valutata 5 stelle su 5

The guys arrived on time, were polite and professional and did a fabulous job. It included some heavy items which had to be walked along an access road, which involved extra effort. All in all a very... Leggi di più

Valutata 5 stelle su 5

I have reviewed LWM before and having just used them for the fifth time can confirm the level of service they offer is consistently high. Easy to book,confirmation of the price,convenient to pay... Leggi di più

Valutata 5 stelle su 5

Absolutely brilliant service, fair prices and fantastic staff. I would highly recommend this company for any waste removal you need, specially due to the fact that they collect a wide range of items a... Leggi di più

Dettagli dell'azienda

  1. Servizio di raccolta rifiuti
  2. anche in
  3. Servizio di discarica
  4. Servizio di gestione dei rifiuti
  5. Servizio di sgombero case

Scritti dall'azienda

We cater to your specific needs to ensure excellence. No matter how big or small your waste removal needs are, we have a cost effective solution for you.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(2114)

240 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I booked for my old washing machine to…

I booked for my old washing machine to be recycled. It was a simple process and the workmen called me in advance to let me know they were coming. Friendly and efficient service. Would recommend. Thank you!

23 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Wonderful Team…

I got in touch with you on one day,then what I needed to be recycled was done the very next day, your guys were excellent & they came very early the next day, that's great 👍👍👍👍👍.

23 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great communication

Great communication, I was kept updated throughout the day and the team were very quick to clear the waste.

20 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Thank you, Simon! We’re glad to hear the communication was clear throughout the day and that the team cleared everything quickly. We really appreciate your feedback and would be happy to assist you again anytime.

Valutata 5 stelle su 5

A job well done

I’m happy I used this company for my sofa removal. They guys knew what to do and completed their job swiftly. Such a relief to see the old stuff gone! I’m planning to use them again for my next removal

21 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Thank you, Stefano! We’re really pleased to hear you were happy with the sofa removal and that the team got everything done swiftly and professionally. It’s great to know it was a relief to have the old items gone. We look forward to helping you again with your next removal!

Valutata 5 stelle su 5

London Waste Management were responsive…

London Waste Management were responsive and efficient, all went smooth!

15 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Thank you, JM! We’re glad to hear everything went smoothly and that you found our service responsive and efficient. We really appreciate your feedback and would be happy to assist you again anytime.

Valutata 5 stelle su 5

Same day pickup for old bedframe and…

Same day pickup for old bedframe and bedside tables. Great service and amazingly priced compared to competitors - £54.00 same day compared to two others with high ranked google results that were quoting ~£150!

One drawback was that online it said I would get a phone call 20 minutes before the collection but the drivers called when only 3 minutes away! In practice this wasn’t a problem but it did mean they had to wait while I brought the items downstairs. They were friendly guys that didn’t mind so no issue really.

Will definitely be using this company again if the council can’t come quickly enough! 5*!

15 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Thank you for the detailed feedback! We’re really pleased we could offer a same-day collection at a competitive price and that the team handled everything professionally and politely.

Thank you as well for pointing out the short notice on the call — we appreciate the understanding and will use this feedback to reinforce our pre-arrival communication so timings are clearer.

We’re glad the overall experience was a positive one and really appreciate the 5-star recommendation. We’d be happy to help again anytime!

— London Waste Management

Valutata 5 stelle su 5

Excellent communication and so…

Excellent communication and so reliable.
Cannot fault a thing.
Highly recommend

12 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Thank you, Mel! We’re delighted to hear you found our service reliable with excellent communication. We really appreciate your recommendation and look forward to helping you again anytime.

Valutata 5 stelle su 5

Fast Collection

Highly recommend London Waste Management. They sent round a team with very little notice - both times I have used them, the removal team have worked quickly and efficiently. Prices seem fair and are fully tailored to the amount of waste.

6 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Thank you for your feedback! We’re really pleased to hear we could help at short notice and that our team worked quickly and efficiently on both occasions. It’s great to know you found our pricing fair and tailored to your needs. We really appreciate the recommendation and look forward to helping again in the future.

Valutata 5 stelle su 5

Prompt & communicative

6 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Hi Tina,

Thank you for your feedback! We’re glad you found our service prompt and our communication clear. We really appreciate your support and would be happy to help again anytime.

Valutata 5 stelle su 5

Getting rid of rubbish

I have used London Waste Management before and found getting a quote easy I don't have to wait in for the collection.
I also arranged the collection via web chat and email so it was all very simple to organise. Will be using them again for when I need to sort out my garden.

6 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Hi Deborah,

Thank you for your lovely feedback! We’re really pleased to hear you found the quote process easy and that organising the collection via web chat and email worked well for you. It’s great to know the flexibility of not needing to be home was helpful too.

We’ll be more than happy to assist you again when you’re ready to tackle the garden!

Best regards,

Valutata 1 stelle su 5

Chairs removal was booked to be done…

Chairs removal was booked to be done today between 12 pm and 5 pm, yet nobody appeared to collect them. I called London Waste Management around 5:20 pm, and somebody from their team wrote me that they reach out to me in couple of hours. At almost 11 pm, still nobody came to pick up chairs. I wonder if this company is legit at all, and I wasted 45 pounds and the whole day waiting for their lack of services.

3 gennaio 2026
Non scritta su invito
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Risposta di London Waste Management

Thank you for taking the time to share your feedback, and I’m really sorry for the inconvenience caused.

Unfortunately, the team assigned to your collection experienced an unexpected vehicle breakdown on route, which meant they were unable to complete several scheduled pickups — including yours. We completely understand how frustrating it is to wait in for a service, and this certainly isn’t the experience we aim to provide.

Our team should have communicated the situation more clearly and much sooner, and we apologise for the lack of timely updates. Please rest assured that your payment is fully protected,
We appreciate your patience and the opportunity to put this right.

Kind regards,

Valutata 5 stelle su 5

Pre-Xmas Clearout!

The service from quotation to completion was really efficient, friendly and timely. I really appreciated speaking to someone on the phone first and foremost. The team that came on the day were respectful and friendly especially nearing Christmas time - stress and hassle free service and even when I had a last minute item to add to the booking they handled it with a 'can-do' attitude. The job was wrapped up swiftly and on time. I felt very happy with the service and would highly recommend it.

22 dicembre 2025
Non scritta su invito
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Risposta di London Waste Management

Thank you so much for taking the time to share this lovely feedback! We’re really glad the whole process — from the first call to the final collection — felt smooth and stress-free, especially during the busy pre-Christmas period.

Our team will be pleased to know their friendly attitude and flexibility made a difference, including helping with the extra item on the day.

We truly appreciate the recommendation and would be happy to help again anytime.

— London Waste Management

Valutata 5 stelle su 5

Excellent service

Excellent service! 2nd time we have used this service and we will use again.
The website was easy to use, identifying the item for collection with an option to add extra details. The collection team communicated ahead of their arrival, were on-time, quickly collected the item and were polite and friendly.
On the second occasion of using, we had to ask for a last minute rescheduling and the head office/collection team were accommodating of the late change.

26 dicembre 2025
Non scritta su invito
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Risposta di London Waste Management

Thank you so much, James! We’re delighted to hear this is your second time using our service — and even happier that everything went smoothly again.

It’s great to know the booking process felt simple, the team arrived on time, and communication was clear throughout. We’re also glad we could help with the last-minute reschedule.

We really appreciate your trust and look forward to helping again whenever you need us.

— London Waste Management

Valutata 4 stelle su 5

Good option for collection and recycling

Fitted us in at the last minute for collection of old furniture before new hospital grade furniture arrived on the same day. Busy time of year so we appreciated that. I guess difficult to be definite with times of arrival but once arrived quick service. I would recommend them and use them again thanks.

30 dicembre 2025
Non scritta su invito
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Risposta di London Waste Management

Thank you for your feedback! We’re glad we could accommodate your last-minute collection, especially during such a busy time. It’s great to hear the service was quick once the team arrived, and we really appreciate your recommendation. We’d be happy to assist you again anytime!

— London Waste Management

Valutata 5 stelle su 5

We scheduled to have an old mattress…

We scheduled to have an old mattress picked up between 7 AM and noon. Unfortunately, no one arrived. At 11:40, we received a call informing us it wouldn't go as planned.After following up, we were assured they would come later in the afternoon. However, they never showed up.Once more, we reached out and were promised a call from the team and that the pickup would definitely happen. Still, no one came.The mattress remained on our driveway.Update: At 7:20 PM, someone finally came, so I increased my rating to three stars.

29 dicembre 2025
Non scritta su invito
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Risposta di London Waste Management

Hi Michael,

Thank you for your feedback, and we sincerely apologise for the delays with your mattress collection. We understand how frustrating it was to wait for the service and for the lack of timely updates.

We’re glad the collection was eventually completed, and we appreciate your patience throughout the process. Please be assured we take this seriously and are reviewing our scheduling and communication to prevent similar issues in the future.

Kind regards,

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