Our whole experience started with Jamie in the Bristol store, extremely helpful and knowledgable from the beginning! We purchased a sofa bed and I was nervous about it fitting up the stairs. When th... Leggi di più
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I purchased a bed frame from Lee Longlands, which had to be built by the manufacturer prior to dispatch (long lead time). The service I received from multiple teams was exceptional! This included sale... Leggi di più
We have shopped at Lee Longlands Birmingham several times over the years. In fact they are our ‘go to’ store when looking for an item for the home. Have always found what we want and the quality we w... Leggi di più
We were given a delivery slot of between 12 - 2pm, our furniture arrived at 12pm. Nathan and Kane were courteous and efficient and the furniture was assembled within 10 mins. We were very pleased with... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informazioni di contatto
224 Broad Street, B15 1AZ, Birmingham, Regno Unito
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
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Excellent service from 1st contact to…
Excellent service from 1st contact to delivery. Very friendly staff and great communication all round. Would definitely recommend
8 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were pleased with our delivery service and found our team so friendly.
We really appreciate your kind words and will be sure to pass them on to our delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Delivery by Adam & Frank
Delivery by Adam & Frank - 1st Class. Very considerate and helpful re-organising some things for us. Assembled item and took away all packaging. Thanks!
1 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you were pleased with our delivery service and found our team so friendly.
We really appreciate your kind words and will be sure to pass them on to our delivery team.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Priced the piece massively wrong
Priced the piece massively wrong, no apology just pay us another £500+ or get your money back in two weeks..
5 ottobre 2026
Risposta di Lee Longlands
Thank you for taking the time to share your feedback. We're very sorry to hear about your disappointment regarding the pricing of your order and the options presented to you.
We understand how frustrating it must have been to agree to a purchase, only to be informed that there had been a pricing error and that an additional payment was required. We also appreciate your concerns regarding the time quoted for your refund and apologise that the situation was not handled to your satisfaction.
We always aim to provide clear, accurate pricing and excellent customer service, and we're sorry that your experience fell short of these expectations.
We value your feedback and will take your comments on board as we continually look to improve our service.
Kind regards,
The Lee Longlands Team
Superb shop
Superb shop , great range of original products and exceptional knowledge staff and managers on the floor able to help and answer questions rather than just let him wander around in a dream .
Great shop
5 ottobre 2026
Risposta di Lee Longlands
Thank you so much for your fantastic review! We're delighted to hear that you enjoyed exploring our showroom and appreciated our wide range of unique and quality furniture.
It's especially wonderful to know that our knowledgeable staff and managers were on hand to offer helpful advice and answer your questions. We always aim to make every visit enjoyable, informative and welcoming.
Your kind words mean a great deal to the whole team. Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Great service
Great service, the gentleman at the Kidderminster branch went above and beyond. The bookcase is all I hoped it would be and looks great in my lounge. Will definitely buy from them again.
30 luglio 2026
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that you received such excellent service at our Kidderminster store and that our team member went above and beyond to make your experience a positive one.
It's wonderful to know that your new bookcase is everything you hoped for and looks fantastic in your lounge!
We truly appreciate your kind words and continued support, and we're thrilled to hear you'll be shopping with us again. We look forward to welcoming you back soon!
Warm regards,
The Lee Longlands Team
Colin was excellent
Colin was excellent. Very helpful and informative about the product range, specification and offers available.
9 ottobre 2026
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that Colin provided such excellent service and was able to offer helpful, knowledgeable advice on our product range, specifications and available offers.
We always aim to ensure our customers have all the information they need to make the right choice, so it's wonderful to know Colin made such a positive impression. We'll be sure to pass on your kind words to him.
Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Really good service and the chap in…
Really good service and the chap in store was very helpful and made it easy to buy cheers
4 ottobre 2026
Risposta di Lee Longlands
Thank you for your kind feedback! We're delighted to hear that you received such great service and that our sales advisor made your shopping experience easy and enjoyable. We always aim to provide friendly, helpful advice without any pressure, so it's lovely to know we made a positive impression.
Thank you for choosing Lee Longlands. We hope you enjoy your purchase and look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Poor Customer Service
Delivery delayed by weeks. Poor communication. Problem with table acknowledged and recorded by excellent delivery team. Promised call within 48 hours. 1 week later and still no call. Phoned customer service. No one picked up. Left message requesting call back. No call. All very disappointing from a company of Lee Longlands reputation. The brand is being let down.
10 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you for taking the time to share your feedback. We're very sorry to hear about the delays with your delivery and the lack of communication you have experienced.
Whilst we're pleased that our delivery team provided excellent service and promptly recorded the issue with your table, we fully appreciate your frustration at not receiving the promised follow-up call. Having to repeatedly chase for an update, particularly when you have been unable to speak to someone, is understandably disappointing.
This is certainly not the level of after-sales service we strive to provide at Lee Longlands, and we sincerely apologise for the inconvenience and frustration caused.
We take your comments seriously and would welcome the opportunity to look into your outstanding concerns and help bring the matter to a satisfactory conclusion. Please contact our Customer Care team with your order details so we can investigate further.
Thank you again for your honest feedback. We value our reputation for quality and service, and regret that your experience has fallen short of expectations.
Kind regards,
The Lee Longlands Team
Risposta di Lee Longlands
Thank you for your lovely feedback! We're delighted to hear that our sales team made your visit such a positive experience with their friendly, helpful and no-pressure approach.
We always want our customers to feel comfortable and relaxed when browsing our showrooms, so it's wonderful to know we achieved that for you.
Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Just received an Ercol TV unit and a…
Just received an Ercol TV unit and a coffee table ordered from Lee Longlands. Looks lovely and thanks to Tony & Kane for delivering it with care, just need a new telly to go on it now!
9 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely review! We're delighted to hear that you're pleased with your new Ercol TV unit and coffee table and that they look fantastic in your home.
It's wonderful to know that Tony and Kane took such great care with your delivery. We'll be sure to pass on your kind words to them!
It sounds like you've now got the perfect excuse to treat yourself to a new television too! We hope you enjoy your beautiful new furniture for many years to come.
Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
Furniture
Adam , Frank and Lee did a wonderful job. Courteous, efficient and extremely pleasant.
9 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that our delivery team provided such wonderful service and that you found them courteous, efficient and friendly.
We take great pride in our delivery service, so it's fantastic to know the team made such a positive impression. We'll be sure to pass on your kind words to them.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
Adam and Frank delivered our furniture…
Adam and Frank delivered our furniture according to their text advice were very helpful and did a good job
5 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that our delivery team provided such wonderful service and that you found them courteous, efficient and friendly.
We take great pride in our delivery service, so it's fantastic to know the team made such a positive impression. We'll be sure to pass on your kind words to them.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
Excellent Delivery ServiceNathan and Carl delivered our new bed…
Nathan and Carl delivered our new bed frame and mattress.
They arrived exactly when they said they would, they were super efficient unloading and building the furniture and they were polite and friendly.
9 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that our delivery team provided such wonderful service and that you found them courteous, efficient and friendly.
We take great pride in our delivery service, so it's fantastic to know the team made such a positive impression. We'll be sure to pass on your kind words to them.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
Bought a mattress got delivered in the…
Bought a mattress got delivered in the agreed timeframes with peotector cover .. all good
Tom & Mark delivery folks .. thank you
9 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that our delivery team provided such wonderful service and that you found them courteous, efficient and friendly.
We take great pride in our delivery service, so it's fantastic to know the team made such a positive impression. We'll be sure to pass on your kind words to them.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
Delivery team (Adam
Delivery team (Adam, Frank, Lee) really professional, diligent and helpful in building and setting up our dining table. Arrived on time.
9 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that our delivery team provided such wonderful service and that you found them courteous, efficient and friendly.
We take great pride in our delivery service, so it's fantastic to know the team made such a positive impression. We'll be sure to pass on your kind words to them.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
We had the pleasure of Richard and will…
We had the pleasure of Richard and will very professional polite helpfull and respectful
9 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that Richard and Will provided such excellent service and that you found them both professional, polite, helpful and respectful.
It's always wonderful to hear when our team members make such a positive impression, and we'll be sure to pass on your kind words to them both.
Thank you for choosing Lee Longlands. We truly appreciate your support and hope to welcome you back again soon!
Warm regards,
The Lee Longlands Team
Tony & Kane were very respectful and…
Tony & Kane were very respectful and kind, especially as I have a dependent in the house. They checked the room where the furniture was going. And the height of the stairs to make sure there were no issues. The furniture looks beautiful, thank you Tony and Kane for your efficiency.
9 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that our delivery team provided such wonderful service and that you found them courteous, efficient and friendly.
We take great pride in our delivery service, so it's fantastic to know the team made such a positive impression. We'll be sure to pass on your kind words to them.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
Sofa and Cuddler
I bought a three-seater sofa and a cuddler from Lee Longlands in August and it was delivered yesterday. Having chosen the colour (earth) from a rather small swatch I was a bit nervous about what it would look like on a much larger scale but I am delighted with the end product, it looks fabulous in my newly decorated lounge.
The whole process of purchasing the sofa was handled professionally. The staff in the Abingdon showroom, Khanak and Chris, were very knowledgeable, providing good advice as well as patiently accommodating my protracted deliberations over which sofa to choose. The delivery by Tony and Kane went extremely smoothly. On the day of delivery they kept me informed of their arrival time and once here, they quickly installed the furniture, checked that I was happy with everything and took all of the packaging away with them.
A very professional service all round!
7 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that our delivery team provided such wonderful service and that you found them courteous, efficient and friendly.
We take great pride in our delivery service, so it's fantastic to know the team made such a positive impression. We'll be sure to pass on your kind words to them.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
Tom and Mark were totally professional
Tom and Mark were totally professional. They had to remove one very heavy sofa ( returning to LL) and install another on the first floor. All done very quickly and checked we were happy. Thank you!
8 ottobre 2026
Non scritta su invito
Risposta di Lee Longlands
Thank you so much for your lovely feedback! We're delighted to hear that our delivery team provided such wonderful service and that you found them courteous, efficient and friendly.
We take great pride in our delivery service, so it's fantastic to know the team made such a positive impression. We'll be sure to pass on your kind words to them.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to welcoming you back in the future!
Warm regards,
The Lee Longlands Team
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