JUSTPOLES- Curtain poles and Curtain Tracks Recensioni 432

We couldn’t get long enough poles locally so went online. Found Just Poles and placed an order. The poles and fittings arrived VERY quickly and are superb quality. We are very pleased with them.

It's not often that I give reviews but felt that this company deserves a good mention. From speaking to a friendly experienced person (which was a nice change) to getting my order which was delivered a lot earlier than expected. I can only say thank you to "Just Poles" and I would not hesitate to order from them again.

I guess the name should be a warning - Just Poles - and almost 8 weeks later, that's all I have received. Just a pole. No finials, no fixings. There have been several phone calls and 1 apologetic email, citing delays at the Carrier Depot. There have been promises of getting back to me. Some have been honoured, others haven't. I can believe the problem lies with the carrier, who seem to have lost the parts, but that was over a month ago. Meanwhile, there's not a lot I can do with just a pole.

26 March I ordered 3 x Elementi Kew curtain pole brackets for 2 reasons: firstly the specification "bracket projection from wall to front of bracket = 75mm", and secondly their 3 to 5 day general delivery commitment,
5 days later no delivery. After 3 attempts to phone them (I was always told I was number 1 in the queue but the call was never answered) and a failed email I managed to get through. I was told that this order had to come from Denmark and would take another 10 days. Apparently, I should have been informed of this delay but that notification had failed – a fault of the IT department.
After a frustrating wait, the goods arrived on 12th April. When I measured them they were 92mm – far too big for me to use, in other words useless. I called and complained, I had to send a photograph of the brackets after which it was accepted that the website specification was wrong – a fault of the IT department.
I am now 3 weeks behind schedule and have to start looking for the brackets again. Someone in the IT department should be moved on, certainly I shall never return to this company.

Excellent Range of Material. Informative website.

The second time I have used 'Just Poles'. Everything delivered on time and exactly what I ordered. I would recommend this company to anyone.

We would just like to thank you for the provision of our curtain pole.

The pole is spot on and is just what we wanted. We know that in view of the circumstances it was difficult to fit but we feel that you have fitted it perfectly. You indicated that there might be an issue with curtain length and to be honest there isn’t give or take a couple of millimetres, you would not spot the difference if you did not know.

We have experienced great customer service from our first visit to your shop to fitting. We are delighted with the outcome. Thank you very much.

Goods were well made and the cutting service they offered for Roman Blinds was fast and accurate. The website was easy to use and gave me all the info I needed to make the purchase. Delivery was speedy and I would fully recommend the site.

Excellent quality poles and tie backs, customer service also excellent. I placed quite a large order and the delivery as promised was next day.
I will happily use Just Poles again and recommend them
Christina Barlow

Brilliant service - website was easy to use, was kept informed of progress of delivery and it arrived before expected. Can't fault it and definitely would use again GREAT.

I did experience a few quality related issues with my purchase but these were addressed quickly and resolved to a satisfactory conclusion. For that I say thank you very much for your help at Just Poles.

I bought a 4 metre long Renaissance Contemporary curtain pole for our sitting room which has a very wide bay window. The pole and finials were lovely quality, exactly as described and exactly what I wanted and at a good price! It looks fabulous with our new decor and curtains, I'm very pleased with it. Just Poles has a huge range of lovely curtain poles on their website - the biggest choice I've found and with very clear and helpful descriptions and photos. Very easy to order and the staff were very helpful when I had a query. I'll definitely be back!

I would highly recommend JustPoles. They offer a wide range of products that I couldn’t find on the high street. The service was excellent as my pole and fittings were delivered promptly and very well packaged. I was very satisfied with the quality of the pole and it matched the online image. It looks great in my room, too. I will definitely use them again.

We have used JUSTPOLES for a few orders now and we have been very happy with service and the products.
Over the last few years we have been replacing old curtain poles with the Galleria range from JUSTPOLES and we have been extremely happy with the quality of the range and the competitive prices too.
Prompt delivery and easy ordering. We will definitely use this company again. Very happy. Thank you.

Excellent prompt service. I had inadvertently failed to enter my address correctly and was contacted to confirm the details . Poles were posted out immediately.

Would certainly not hesitate to use company again.

I recently ordered a curtain pole through Just Poles and cannot recommend this company highly enough. They answered all my questions (of which there were many) and offered such kind advice.
The pole was delivered the day after ordering and was of such high quality that even the curtain fitter commented.
I am so happy and would order again from Just Poles in a heartbeat!

I ordered 2 long Swish Entwine curtain poles and some curtain draw rods to protect my curtains.
I am extremely happy with the quality of the items as well as the price as of course I did a price comparison before ordering!!!
The service was excellent and the delivery was at my specified request. I was informed when the items had been dispatched and when to expect them.
I will DEFINATELY be ordering from Just Poles again soon as I have jst move house and want to replace all my poles!!!

Just what I required, very efficient, all as advertised, well packaged, delivered very quickly, what more could you wish for. A good genuine company to deal with many thanks for the great service. T Harper

We live in a rural location in Scotland. we ordered our curtain poles and received help by phone with a friendly and professional approach. We placed our order and the poles turned up the next day well packaged and exactly what we wanted. We would highly recommend this company.

We ordered two curtain poles They arrived quickly we'd forgotten something my husband rang and they quickly sent it following day Couldn't help be very impressed they even followed up with e-mail to ensure we'd received it and all was satisfactory. Prices very competitive Excellent customer service.