I found the staff from James Villas helpful and friendly. They were responding from abroad but called back immediately and then we had conversations via WhatsApp. Payment was straightforward and in s... Leggi di più

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Scopri cosa dicono le persone
We were reluctant to book with James Villas. It was early January 2026 and JV started to reappear in our searches for a summer holiday. I'd thought JV had gone, but there it was. Lots of properti... Leggi di più
Booked a half price villa for Ibiza but took them over a week to confirm despite them promising a confirmation much sooner but then they cancelled it after we had booked separate non-refundable flight... Leggi di più
Fantastic customer service from start to finish. Nothing too much trouble and all queries answered very quickly. We had a slight hiccup on arrival and James Villas rang us as soon as they opened th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
James Villas is the UK’s leading specialist in luxury villa escapes, offering an exclusive collection of handpicked villas across Spain, Greece, Croatia, Portugal, France, and Italy. Every villa is selected for its refined design, exceptional comfort, and timeless European charm. Explore our full collection online and begin planning a holiday that feels beautifully curated, effortlessly yours.
James Villa Holidays
Scritti dall'azienda
- Carefree holidays, every time
- All our villas are hand-selected by our knowledgeable team of travel experts. Making sure that each property meets the standards we expect.
- Something for Everyone
- We have over 3000 villas in more than 60 destinations with a variety of features from private pools to breathtaking views, family resorts to golf resorts. We're sure you'll find a villa holiday to suit you.
- Our Customer Service
- We are proud of the personal service we offer our customers. From our knowledgeable Travel Experts through to our experienced Customer Support team, we do our utmost to make sure your villa holiday is just the way you like it.
Informazioni di contatto
Trinity House, Riverside Road, Lowestoft, NR33 0SW, Regno Unito
- www.jamesvillas.co.uk
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Le persone hanno visualizzato anche
Contacted James villas with a booking…
Contacted James villas with a booking request for 8 people, they sent me a couple of selections that met all of my criteria and were very helpful throughout.

Risposta di James Villas
Eventually you did well after a slow…
Eventually you did well after a slow and staggering start

Risposta di James Villas
Rebecca took on board some quite…
Rebecca took on board some quite specific requirements and found a great villa that matched the brief perfectly. A quick , easy and professional service all round.

Risposta di James Villas

Risposta di James Villas
Very simple process of selecting villa
Very simple process of selecting villa, making payment and completing necessary information required.

Risposta di James Villas
Very friendly & informative lady I…
Very friendly & informative lady I spoke to on the phone to make an enquiry & book my upcoming holiday.
It was very easy to book.

Risposta di James Villas
Website would not save shortlist, even when logged in.
We've used James Villas many times in the past and are loyal and happy customers. My gripe is simply that the website would never save my shortlists. Once we had chosen a villa, everything was very smooth.

Risposta di James Villas
First time customers
This is the first time I've used James Villas and so far I'm very pleased with the very friendly and helpful service. There is a really good choice of villas and the website was easy to navigate. So far I would recommend this company to my friends.

Risposta di James Villas
We were given totally wrong information…
We were given totally wrong information on the villa we booked in Menorca. We booked Villa Adriana, in Santo Tomas, there wasn't a full address but I googled it and found it , I also used my vr headset to go on Wander and found the street, so I knew where it was when we got there, but it showed a different villa on the photos, we assumed the photo must have been a view from the back.
Got to Villa Ariana and the key code didn't work..on the email it said go to Hotel Santo Tomas for help, so off we trailed there, they knew nothing of this, so sent us to another hotel, who gave us a key, which didn't work, no one had a clue, I then showed a photo of the villa and it turned out to be the wrong one! The villa we ended up in has no name on it but is in area G8 the other was in R11..we are now in a villa on a main road with no gate and opened on to the public footpath.. it is the one in the photo but I wouldn't have booked this as there is no privacy as the pool is at the front and on view to everyone..
All the info on the website is wrong, it even says about the name of the villa next door if family or friends wanted to book it to be next door, the villa next door us a private residency and the one on the other side has a different name and smaller than they said.
I have emailed them and got an apology but nothing else...surely this is missed managed .
Apart from not being private and where we thought it was its a beautiful villa inside. But not what we thought we had booked..

Risposta di James Villas
Website very easy to use
Website very easy to use, competitive prices, i have stayed in this villa before and know it to be very good value for money; booking process couldn’t be simpler

Risposta di James Villas
Easy to speak to a real person
Easy to speak to a real person, who was able to put villa on hold while we booked flight.

Risposta di James Villas
Cancelled villa last minute
Warning!! booked a villa for 2 weeks departing 21st May to Cyprus they cancelled it today. Offered us a villa which was unsuitable on other side of the island or a refund for the villa They won’t refund our flights car hire taxis etc Customer service appalling as they have left us with no holiday and a big bill they won’t compensate us for

Risposta di James Villas
I find james villa holidays value for…
I find james villa holidays value for money and easy to contact for any problems that arise.

Risposta di James Villas
James Villas
James Villas are very easy to deal with, customer service is easy to access and helpful.
The villas are as advertised and any minor concerns have always been rectified promptly.

Risposta di James Villas
Kind and professional
Not actually been on the (booked) holiday yet but just to say a big thank you to Emma in customer services who dealt with our concern kindly and professionally.

Risposta di James Villas
super helpful
super helpful, answered the phone fast and able to help with all our needs.

Risposta di James Villas
Horrendous service and delivery
Despite sitting on my booking for 14 months James villas , 3 weeks before departure, told me it’s cancelled and to find somewhere else and I had to do it within 7 days, this was literally hours before I was due to travel elsewhere. In a panic I quickly looked at a couple of villas, told I couldn’t have one as it was slightly more expensive. So booked one without too much info.
It was nothing like the isolated one we originally planned for, a villa surrounded by lots of others, constant noise from builders from 8am until 8pm everyday ( nose cancelling headphones didn’t help) no bbq, well there was but it was filthy ancient and had no racks so couldn’t be used anyway, couldn’t find the Bluetooth speaker? All advertised. A burglary attempt was made on our second night, very scary and meant we hardly slept at night waiting and listening, a book in the villa advised us to lock ourselves in and even when just sat at the pool or in the garden, the patio doors had patches of metal showing they have been broken/forced on many occasions.
Horrible experience
Would never use James villas again would go with an honest and reliable company instead

Risposta di James Villas
Excellent booking service
Excellent booking service and a wealth of knowledge so I was able to ask lots of questions

Risposta di James Villas
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