James Villas Recensioni 

We made a booking with James Villa but as the villa is owned by a third party we had to wait for confirmation before paying the deposit.
I dealt with a lovely lady called Rebecca who chased up the booking for me and kept to her promises with calling me back.
Great service thank you

This is my second 5 star review of this business. In the last couple of days I have called BT and lost 3 hours of my life. Called my mums doctor and was 23rd in the queue. Had dealings on a fitted kitchen and can get no sense out of anyone.
This afternoon I called James Villa’s regarding an existing upcoming booking where I wanted to add another person but could not see how to, and it looked like there was a £75 admin fee.
The phone was answered immediately after the obligatory ‘you can get answers to FAQ’s on our website’ message that everyone has nowadays.
The very helpful Sophie assured me that there was no admin fee, only the £10 breakage fee that I knew about. Sophie then took the name and amended the booking for me and I was away and on with my afternoon in minutes, great work Sophie.
I hunt around online for prices on my holidays and many other things, like most. But I am fed up of losing hours of my time on hold or getting brushed off. James Villas have done a great job of making themselves easy to do business with.

Great service, quick confirmation and great to talk to a real person!!

I’d spotted a villa in a location we have had many holidays with James, my payment was not going through, one telephone call Sophie was very helpful solved the problem, we are so excited. Thank you. I always feel safe and happy with James Villas.

So far, I've only booked, not had the holiday. The experience was commendably painless and Louise was very helpful on the phone.

Great team, amended our holiday very well

Web site easy to navigate, search filter works well, booking and payment process straightforward.

Fantastic customer service from start to finish. Nothing too much trouble and all queries answered very quickly.
We had a slight hiccup on arrival and James Villas rang us as soon as they opened the next morning. Superb.
Villa in Menorca was above our expectations and spotlessly clean-Absolutely beautiful. Didnt want to leave.
Will def be booking again. 5*

Very easy to book villa once we had made our selectio.

Currently here at the Summer Breeze villa
Beautiful and spotless
Peacefull
Quiet
Already looking to book for September October

Very helpful advisors - many thanks Louise

Stayed at Villa Mirte in Sa Coma Mallorca through James Villas, great communication & attention to detail throughout. James Villa team were very helpful during the booking & confirmation process. The villa has lovely living space with double height entrance hall, separate lounge, dining room & well appointed kitchen, shaded patio seating onto the pool. 2 bedrooms, bathroom & guest toilet on the ground floor, another bedroom & bathroom upstairs with private patio, with 2 further roof patios. Secluded mature garden with fresh lemons from the tree, table tennis, games & toys in the shed, gas & wood bbqs. Quiet neighbourhood 5 mins walk from the beach, restaurants & shops. Really enjoyed our visit & hope to return soon!

The customer service staff and on this occasion particularly Louise, are friendly, exceptionally helpful and helped us no end to rebook a holiday following our need to cancel this years break.

False advertising of villa, pool and features. Complaint not dealt with reasonably.
Pool advertised as 10 metres long- was just under 8 metres. No poolside shower as advertised. No pool heating as advertised. No bath in ensuite (or entire villa) as advertised. 'Breakfast bar' was actually just a high worktop in the kitchen with no seating provided so fine as long as you eat standing up. Patio doors' to terrace was not a patio door just a normal width, solid front door happening to open onto that side of the house. Tables dirty, pool table and table tennis broken and not fit for purpose. House not all one level- several internal steps. Kitchen sink drainer cracked and unhygienic.
Complaint team said we should have notified them whilst at the villa so they could rectify the issues- what come and elongate the pool by 2 metres and pop a bath and pool shower in??? Offered £45 for £760 holiday compensation
As you can see from the James villa reply- they still think offering a service in villa is going to sort a pool being 2 metres shorter than advertised and missing facilities such as a bath / poolside shower???? Beyond belief.

Prompt, proficient and professional approach throughout.
Top Drawer and highly recommended.
Thank you