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Insite Energy Recensioni 

4462
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Glen identified and solved longstanding issues I had with heating and hot water , told me which parts were needed, and submitted a report to ensure things were in order for my next visit. These repair... Leggi di più

Valutata 5 stelle su 5

Kieran was knowledgeable, polite and friendly and he got the issue resolved efficiently and took the time to explain what he had done and what I would need to do next to be able to top up my credit.... Leggi di più

Valutata 5 stelle su 5

Kieran came over to fix the hot water in our new build flat. He was professional and quick, and the winter should be much more enjoyable now!

Valutata 5 stelle su 5

The company made all the difference. Darren is a truly charismatic, professional and genuinely nice guy. He made sure everything was taken care of, and didn’t mind staying a little longer to make sure... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di energia
  2. anche in
  3. Azienda di utenze domestiche
  4. Azienda specializzata in energia termica
  5. Fornitore di energia pulita
  6. Ingegnere
  7. Soluzioni e attrezzature energetiche

Scritti dall'azienda

Welcome to Insite Energy, your award-winning heat network services provider. We take care of metering, billing, and maintenance for heat network utilities across over 40,000 homes nationwide on behalf of your heat supplier.

We're committed to our residents

Scritti dall'azienda

Simple self-serve with 'my insite' and KURVE
Top up, view bills and statements, or set up automatic payments. You can do all in one place via our customer portals, designed for convenience and clarity.
Clear, accessible billing and guidance
We break down complex energy charges and heat network costs to help you better understand what you're paying for and how to manage it.
Tips, updates, and answers on our website
From saving energy to understanding your system, our website is a great place to get practical advice and insights tailored for heat network residents.

Informazioni di contatto

Promotion box for Insite Energy

Winter updates you don't want to miss

Discover energy tips, service news & more in our latest newsletter.

4,7

Eccellente

TrustScore 4.5 su 5

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4,7

Tutte le recensioni

(4462)

656 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The engineer was very friendly and…

The engineer was very friendly and skilled. Was able to explain and resolve the issue quickly. He also ensured to check that the issue will not repeat

7 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for your feedback and for taking the time to leave a review. Much appreciated.

Valutata 5 stelle su 5

Hot water matter

Darren was great help, fixed my hot water issue in a matter of minutes and kept me updated throughout the process. Many thanks!

7 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for your feedback, We're pleased to here that Darren was able to fix your hot water issue quickly!

Valutata 5 stelle su 5

Very smooth and efficient service

Very smooth and efficient service. Lirim and his colleague were very professional, explained everything clearly and left nothing unchecked. Would recommend.

7 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for leaving Lirim and Luke a review! Much appreciated.

Valutata 5 stelle su 5

Luke and Lirim were very helpful

Luke and Lirim were very helpful. They quickly done the diagnostics and confirmed there was no fault in our system. Furthermore they clearly explained everything I wanted to know and answered all our queries kindly.

7 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for your kind comments and for taking the time to leave Luke and Lirim a review. Much appreciated!

Valutata 5 stelle su 5

Peterson was amazing came early was…

Peterson was amazing came early was super quick and gentle when he talks and exsplained everything easily. He was respectful and lovely to talk to. Thank you ❤️

7 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for your kind feedback and for taking the time to leave a review! Much appreciated.

Valutata 5 stelle su 5

Hot water was not coming through

Our boiler was broken and hot water was not coming through. This problem has been lasting for months. At first the water was just not hot enough, but later the hot water went off completely.
Then the company sent Luka here to fix it. Luka is very helpful. He found out the true reason is that the valve was a little stuck, stopping the flow of the hot water. He changed a new valve for us and now the hot water works perfectly fine.

6 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for your review. We're sorry to hear you experienced ongoing issues with your hot water, but we're delighted our engineer was able to identify the cause and get the issue resolved. I'll be sure to pass on your kind comments to them.

Valutata 5 stelle su 5

Darren was so helpful and communicative….

Darren was super helpful, professional and worked around the job in hand even though I had to be on business calls in the background. Super lovely guy! 5stars!

6 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you very much for taking the time to leave Darren a review!

Valutata 5 stelle su 5

Luke

Luke, the engineer helped us resolved the hot water issue finally. It is really glad to have a nice and efficient engineer to help.

5 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thanks you for your feedback and for leaving Luke a review. Much appreciated!

Valutata 5 stelle su 5

Jamal and Lirim came to deliver a…

Jamal and Lirim came to deliver a service on time and were very friendly and professional

5 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for your feedback and for taking the time to leave Jamal and Lirim a review!

Valutata 5 stelle su 5

Excellent service

Excellent service. Engineer named Lucas visited my apartment and fixed the issue in a quick time.

5 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for your review!

Valutata 5 stelle su 5

Darren is a superstar!

I’d like to recognise Darren for the outstanding service he provided during his visit to our flat.

After weeks of trying to get our comfort cooling restored, Darren was the first engineer who truly took ownership of the problem. Rather than simply carrying out the standard checks, he went above and beyond to investigate thoroughly. He spent the time needed to understand the issue, tested multiple possibilities, explained everything clearly, and even made adjustments outside our apartment to help narrow down the root cause.

Thanks to his persistence and technical expertise, we finally started getting some cooling back.

Darren was professional, knowledgeable, patient and genuinely committed to helping us. It’s rare to come across someone who shows that level of dedication and care for resolving a customer’s problem.

A huge thank you, Darren. You’re a real credit to Insite Energy, and I sincerely hope your efforts are recognised.

3 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you so much for your feedback.
We're pleased to hear that Darren's persistence and technical expertise helped get your comfort cooling restored.
We appreciate you recognising his efforts, and we'll be sure to share your comments with him.
He's a valued member of the team, and we're delighted he was able to help.

Valutata 5 stelle su 5

Darren from Insite Energy

Darren from Insite Energy was extremely helpful and very professional

3 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thank you for taking the time to leave Darren a review. We appreciate your feedback!

Valutata 5 stelle su 5

Lirim Seci was an absolute professional…

Lirim Seci was an absolute professional when it came to the installation of the equipment. Didn’t make a mess, lovely gentleman all around!

Would highly recommend him to anyone who needs things done on their house!

3 agosto 2026
Non scritta su invito
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Risposta di Insite Energy

Thanks you for taking the time to leave Lirim a review, much appreciated.

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