Daren was very polite, efficient and really nice to talk to! He quickly figured out what was wrong with our heating unit and knew exactly what needed to be done to fix it. He took pictures of the issu... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Glen identified and solved longstanding issues I had with heating and hot water , told me which parts were needed, and submitted a report to ensure things were in order for my next visit. These repair... Leggi di più
Kieran was knowledgeable, polite and friendly and he got the issue resolved efficiently and took the time to explain what he had done and what I would need to do next to be able to top up my credit.... Leggi di più
Kieran came over to fix the hot water in our new build flat. He was professional and quick, and the winter should be much more enjoyable now!
Dettagli dell'azienda
- Fornitore di energia
- anche in
- Azienda di utenze domestiche
- Azienda specializzata in energia termica
- Fornitore di energia pulita
- Ingegnere
- Soluzioni e attrezzature energetiche
Scritti dall'azienda
Welcome to Insite Energy, your award-winning heat network services provider. We take care of metering, billing, and maintenance for heat network utilities across over 40,000 homes nationwide on behalf of your heat supplier.
We're committed to our residents
Scritti dall'azienda
- Simple self-serve with 'my insite' and KURVE
- Top up, view bills and statements, or set up automatic payments. You can do all in one place via our customer portals, designed for convenience and clarity.
- Clear, accessible billing and guidance
- We break down complex energy charges and heat network costs to help you better understand what you're paying for and how to manage it.
- Tips, updates, and answers on our website
- From saving energy to understanding your system, our website is a great place to get practical advice and insights tailored for heat network residents.
Informazioni di contatto
Studio 4, Stuart House, PE1 5DD, Peterborough, Regno Unito
- 0333 344 3903
- Contact us via our webforms: https://insite-energy.co.uk/residents/manage-account/
- www.insite-energy.co.uk
Winter updates you don't want to miss
4,7
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I had an installation this morning with…
I had an installation this morning with Lirim this and he was professional and polite. He immediately showed me his badge which reassured me. He was prompt and completed the work speedily and effectively. Thank you for you. You are an asset to insite.
18 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for taking the time to leave Lirim a review. Much appreciated! We'll ensure your kind feedback is passed on to him.
Lirim Seci very quick and effective
Lirim Seci very quick and effective. Thanks for the help.
17 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your feedback and for leaving Lirim a review!
Staff member
Staff member: Lidim Sech
Thank you so much for being so efficient and great when you installed our new metre in our apartment. You were extremely friendly, helpful, efficient, and did the job perfectly. Highly recommend and is an asset to the energy industry.
17 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for taking the time to leave Lirim a review. Much appreciated!
Kieran
Kieran was professional, friendly and knowledgeable, and took the time to make sure everything was working properly before leaving. He also explained what he was doing clearly and made the whole process straightforward and hassle-free. Very happy with the service!
17 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your kind feedback and for taking the time to leave Kieran a review. Much appreciated!
Great service from Luke
14 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your feedback and for leaving Luke a review!
Glen was really nice :) thoughtful and…
Glen was really nice :) thoughtful and explained everything
14 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for taking the time to leave Glen a review. Much appreciated!
We have been having an issue with our…
We have been having an issue with our hot water within the HIU and nobody could help us except Darren. Darren was absolutely phenomenal with the support and in explaining everything to us in the best way possible. He kept on until it got fixed, cant thank him enough as he is a true testament to an amazing work ethic and customer service.
14 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your kind feedback. We're delighted to hear that Darren was able to resolve the issue and provide such excellent support throughout.
Glen was really nice and explained…
Glen was really nice and explained every step
14 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your feedback and for leaving Glen a review!
It was great
14 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your kind feedback!
Good and efficient
Good and efficient!
Glenn was great, knew what he was doing and explained what was needed.
14 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for taking the time to leave Glen a review. Much appreciated!
Thank you very much Luke and Sidon for…
Thank you very much Luke and Sidon for installing the C things billing system!
13 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your review!
Great service and friendly
Jamal provided an excellent service. Very friendly and insightful and showed me what he was working on and explained his process.
13 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for taking the time to leave Jamal a review. Much appreciated!
Very responsive group to your queries…
Very responsive group to your queries and concerns - however I feel that the heating charges are high- considering that it was a single occupancy flat.
12 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your feedback. We're pleased to hear that you found our team responsive to your queries and concerns. We appreciate your comments regarding the heating charges. Your feedback is valuable and will be taken into consideration as we continue to review our services.
Great service!
Great service!
The engineer was professional, friendly and efficient. Everything was done quickly and the work area was left clean and tidy. Thanks David(?)
11 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your feedback and for taking the time to leave a review!
Lirim was very polite and efficient
Lirim was very polite and efficient. An absolute credit to your company.
11 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your kind words, we'll ensure your feedback is passed in to Lirim!
Lirim Seci was quick
Lirim Seci was quick, efficient and friendly
11 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your feedback and for leaving Lirim a review.
lirim seci had an brilliant experience…
lirim seci had an brilliant experience fast worker
11 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for taking the time to leave Lirim a review!
Kieron provided a great service and was…
Kieron provided a great service and was very kind. He fixed all our problems.
He was very friendly
11 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your kind feedback and for leaving a review.
Lirim arrived promptly to the…
Lirim arrived promptly to the appointment and worked quickly and efficiently leaving no mess behind at all. He provided a friendly yet professional experience overall Very impressed with the service would highly recommend.
11 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for your feedback and for leaving Lirim a review. Much appreciated!
Lirin Seci was very professional
Lirin Seci was very professional, friendly and communicated very well. Replaced our meter quickly and did an amazing job. 100% Reccomend.
11 agosto 2026
Non scritta su invito
Risposta di Insite Energy
Thank you for taking the time to leave Lirim such kind feedback!
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