Glen identified and solved longstanding issues I had with heating and hot water , told me which parts were needed, and submitted a report to ensure things were in order for my next visit. These repair... Leggi di più

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Kieran was knowledgeable, polite and friendly and he got the issue resolved efficiently and took the time to explain what he had done and what I would need to do next to be able to top up my credit.... Leggi di più
Kieran came over to fix the hot water in our new build flat. He was professional and quick, and the winter should be much more enjoyable now!
The company made all the difference. Darren is a truly charismatic, professional and genuinely nice guy. He made sure everything was taken care of, and didn’t mind staying a little longer to make sure... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di energia
- anche in
- Azienda di utenze domestiche
- Azienda specializzata in energia termica
- Fornitore di energia pulita
- Ingegnere
- Soluzioni e attrezzature energetiche
Scritti dall'azienda
Welcome to Insite Energy, your award-winning heat network services provider. We take care of metering, billing, and maintenance for heat network utilities across over 40,000 homes nationwide on behalf of your heat supplier.
We're committed to our residents
Scritti dall'azienda
- Simple self-serve with 'my insite' and KURVE
- Top up, view bills and statements, or set up automatic payments. You can do all in one place via our customer portals, designed for convenience and clarity.
- Clear, accessible billing and guidance
- We break down complex energy charges and heat network costs to help you better understand what you're paying for and how to manage it.
- Tips, updates, and answers on our website
- From saving energy to understanding your system, our website is a great place to get practical advice and insights tailored for heat network residents.
Informazioni di contatto
Studio 4, Stuart House, PE1 5DD, Peterborough, Regno Unito
- 0333 344 3903
- Contact us via our webforms: https://insite-energy.co.uk/residents/manage-account/
- www.insite-energy.co.uk

Winter updates you don't want to miss
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Kieran came over to fix the hot water…
Kieran came over to fix the hot water in our new build flat. He was professional and quick, and the winter should be much more enjoyable now!
Friendly and efficient service
Kieran was knowledgeable, polite and friendly and he got the issue resolved efficiently and took the time to explain what he had done and what I would need to do next to be able to top up my credit. Excellent service!
Thank you Luke for coming over and…
Thank you Luke for coming over and helping to fix the heating system! It was very quick and smooth!
Luke was the engineer that attended
Luke was the engineer that attended, really knowledgeably, explained things really clearly and very friendly.
Darren was a very friendly engineer
Darren was a very friendly engineer, was great with giving me information I understood and helped me with understanding better. Im a very happy customer with this engineer!
Issues resolved very quickly
Issues resolved very quickly. Kieran explained the issue and hearing restored within an hour of arriving
Really professional service
Really professional service. Explained me all I asked and left everything clean.
Glen was great during his attendance to…
Glen was great during his attendance to carry out maintenance work. Thank you very much!
very helpful in assisting us with our…
very helpful in assisting us with our boiler, extremely well mannered and reliable
Great experience with the New Contractor.
Glen was amazing!
Explaining everything he did and orienting me about what he found and next steps.
He left all things organized and clean.
Thorough and extremely helpful service
Glen identified and solved longstanding issues I had with heating and hot water , told me which parts were needed, and submitted a report to ensure things were in order for my next visit. These repairs will allow my heating to finally work properly and will lower my hot water bill. I’m very grateful he took the time to thoroughly inspect everything and explain to me what was happening - I had been trying to get answers for half a year. Thanks for everything
Glen and Chris have been amazing at…
Glen and Chris have been amazing at sorting my water pressure out. So nice and kind and explained everything to solve me. They left everything clean and tidy, checked everything twice and were super polite and professional.
Thank you both.
Adam Ayzal and George were very…
Adam Ayzal and George were very professional, polite, patient and clean up and did a fantastic job.
10 out of 10 service.
Adam Ayzal
Adam Ayzal is very polite, show the professional approach while was doing the meter installation! Thanks indeed
Luke and George were very helpful and…
Luke and George were very helpful and efficient during the installation. No complaints.
It was okay very friendly and great job
It was okay very friendly and great job
Perfect work from Glen & Fletcher
Perfect work from Glen & Fletcher
10/10
Darren was very professional
Darren was very polite, professional and helpful. He listened attentively to my concerns and explained everything that i needed to know.
In all, he is a very good asset to Insite Energy.

Risposta di Insite Energy
I have recently moved into a new flat…
I have recently moved into a new flat and after paying a £45 moving in charge for nothing i was then told there was a standing charge or £1.46 per day! Which is a complete rip off and absolutely discusting to charge people so much just to have access heating and hot water. A lot of the time the meter doesn't connect with the app so you cant tell how much credit you have or there or the hot water will get cut off. Its a pointless company that are just taking peoples money for no reason.
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