Innovus Recensioni 

This company have such an appalling misleading and unhelpful site/website. As someone who is registered with them I cannot access my account and when I receive a password to renter my account it doesn't work....

Customer service excellent. Issue resolved quickly and efficiently.

Provided the information requested very quickly, with no gee

Erhan carried out my fire door inspection and made me fully understand the fire regulations and procedures and changes that would need to be done to protect us in the property.

Really friendly staff- both times I’ve called, they have been helpful

Phone calls always answered promptly..not kept on hold ....well done innovus! .

Fire door inspection recently carried out by Erhan.
Very professional and personable service with good information on what he’s checking and what to keep an eye on.
Also did it last year to the same service level. Would recommend.

Samantha has been so helpful. She is patient and thoughtful.
I tried to verify my Identity and was so frustrated as kept failed.
Sam
Tried to explained in every step and we finally came
To a success.
I m
Impressed
By her persistence and patience
To
Make this come real.
Tks Sam
Angela

You should really putyour phone number on correspondence if you want a response

Assisted me with getting ID verification code for Companies House for the management company of which I’m a resident director for the apartment building in which I own.

I had issues with the free online service offered on government website when it fell over during the final stages of verification. This meant I had to utilise an accountancy firm to verify my ID and address to generate verification code for Companies House.

Lily Tingle was exceptional in providing prompt communication and swift responses to all of my communication.

Helped me sort out monthly payments so that my ADHD traits of forgetting to pay upon receipt of the yearly bill isn't an issue.
Confirmed I'm on track with my payments, and were kind to me when I explained my difficulties one year ago and again today when I had lost my portal log in details.

NICE AND COURTEOUS SERVICE

Emma listened to what was said and was very efficient in dealing with the request.

I phoned more in hope than expectation Lily Tingle and could not ask for better service. Lily sorted my query quickly and efficiently and is a great credit to the company.

Prompt and very helpful and understanding response from you. Thank you

Really helpful and informative. Spoke to me in a way that made me feel as though my problem was also their problem.

I’ve had the pleasure of dealing with Luke Allen from Innovus, and I can honestly say he has been outstanding throughout. From the very start, Luke has been professional, approachable, and incredibly helpful.

What really stands out is how easy he is to deal with. Communication has always been prompt and straightforward, and he follows through on everything he says he will do.

Luke goes above and beyond to ensure everything runs smoothly, and his knowledge and attention to detail really inspire confidence. I wouldn’t hesitate to recommend him to anyone — he’s a real credit to Innovus.

Fantastic service from the staff that attended me ! You are a star professional

The call handler understood my query instantly and responsed promptly. I was impressed.