I Love Fancy Dress Recensioni 

237
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Melanie was very helpful and she was always quick to respond to any questions I had, which made it a pleasure to make my purchase. I cannot fault the level of service and would certainly look at usi... Leggi di più

Valutata 5 stelle su 5

Having had a problem caused entirely by the delivery company (i.e. not I Love Fancy Dress) the customer service support in getting the issue resolved was impressive. I got helpful responses to both a... Leggi di più

Valutata 5 stelle su 5

These guys are real life savers! I got let down by another company & these guys went above & beyond especially Melanie. I hadn’t realised that due to covid they only did click & collect from their s... Leggi di più

Valutata 5 stelle su 5

They were so good dispatched on time and good communication. Royal mail messed up so didn't get item in time (totally royal mail fault) but ilovefancydress helped me right away and was so apologetic... Leggi di più

Dettagli dell'azienda

  1. Negozio di costumi

Informazioni fornite da varie fonti esterne

We aim to provide quality and affordable costumes for all, and are happy to rectify any problems - so if you do have any issues please contact us first before leaving a review!


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

237 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(237)

19 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

My son had a challenge to do for his A…

My son had a challenge to do for his A level and he chose to purchase multiple times from I love fancy dress . From the first order to the last that we needed to place Melanie who dealt with them was so kind and the amazing service that we received was outstanding. A friendly company , wonderful customer services and super fast postage . What was I imagined was going to be a hard college project and task was made all the more easier for the fact we picked a great company to buy from . A huge big thank you , and we would definitely buy from again and 100% would recommend to anyone . This is how all companies should operate, brilliant thanks again

16 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. We had a query on an order and they responded very promptly. It was our error and we had not realised an item we thought was included in a set needed to be ordered separately. The lady who called to explain kindly offered to send the missing item free of charge.

16 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Great company

They were so good dispatched on time and good communication.
Royal mail messed up so didn't get item in time (totally royal mail fault) but ilovefancydress helped me right away and was so apologetic even though wasn't their fault
Item was exactly what was described and great price

8 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Above and beyond customer service

After an extended shipping delay and already costuming half a dance class I was concerned I wouldn’t be able to get the remaining sizes in time for our up coming dance show. Chloe went out of her way to track down the items i needed and got them to me the next day.

4 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

I ordered an outfit never got an email

I ordered an outfit never got an email, i emailed to say as the order gone through as it is not showing on my ebay, i called and spoke to a lady who told me it was ordered and the green wig was with it, guess what no green wig no face paint, i have never used this company, and i will never use them again, it was so miss leading as i read what it came with only half arrived i will go back to the people i have always used what a joke not happy, and the lady said well send it back then rude women ?

2 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic customer service

Absolutely fantastic customer service! I received a faulty item a spoke to a very nice and helpful lady who gave me a choice of replacement or refund. I went for the replacement and with was with me within 24 hours. I would definitely recommend

25 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Product enquiry

Contacted company to ask when a product might be back on stock. Very fast courteous and informative response received from Chloe. I will be back!

24 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Ordered an item via amazon

Ordered an item via amazon came very very quickly (next day) but sadly was the wrong item. I contacted via email and called the company. The problem got solved there and then no issues at all. First time I have used the company and yes it's bad that they sent the wrong item but everyone can make mistakes. The problem got dealt with very quickly and I am now very impressed. Will most certainly be using the company again !! Thank you !

23 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Refund

Unfortunately, I had to cancel my order as I wasn’t sure the parcel would arrive in time. I sent an email, early this morning and within minutes I had a reply saying my money had been refunded. Brilliant service. I would have no problem recommending this company, can’t praise them high enough.

22 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic

I have used this company twice in two weeks for costumes and I have to say the service has been fantastic. Even when it was showing out of stock online today Melanie and Marcin were so helpful and managed to locate some for me. Thank you! I will defiantly be using them again. Costumes also very good value.

22 febbraio 2022
Non scritta su invito

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