I Love Fancy Dress Recensioni 

237
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Melanie was very helpful and she was always quick to respond to any questions I had, which made it a pleasure to make my purchase. I cannot fault the level of service and would certainly look at usi... Leggi di più

Valutata 5 stelle su 5

Having had a problem caused entirely by the delivery company (i.e. not I Love Fancy Dress) the customer service support in getting the issue resolved was impressive. I got helpful responses to both a... Leggi di più

Valutata 5 stelle su 5

These guys are real life savers! I got let down by another company & these guys went above & beyond especially Melanie. I hadn’t realised that due to covid they only did click & collect from their s... Leggi di più

Valutata 5 stelle su 5

They were so good dispatched on time and good communication. Royal mail messed up so didn't get item in time (totally royal mail fault) but ilovefancydress helped me right away and was so apologetic... Leggi di più

Dettagli dell'azienda

  1. Negozio di costumi

Informazioni fornite da varie fonti esterne

We aim to provide quality and affordable costumes for all, and are happy to rectify any problems - so if you do have any issues please contact us first before leaving a review!


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

237 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(237)

19 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Photo Booth Event

Asked for assistance with regard to a photo booth event. Spoke to a lovely lady (Mel), who managed to put together a great package at an excellent price. Great customer service and communication. Would highly recommend.

23 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent and Quick Service

I ordered a costume at around 9:00 am and it was ready to collect only later that day. I was served by Melanie, who was really helpful, friendly and professional, ensuring I had everything I needed before I left. So good that I recommended them the same day!

17 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

I collected an order today and was…

I collected an order today and was served by Melanie. I wanted to add an extra item and Melanie was amazing, nothing was too much trouble for her and the team.
I am a frequent customer and would never go anywhere else for fancy dress because they never disappoint.

13 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service. Highly recommend.

I went to collect an order with my daughter. We were served by Melanie, who was so helpful and knowledgeable. Her assistant , Zara was also amazing, she went in and out of the warehouse for us after we were informed by Melanie that other items we had not been able to order online were actually in stock. Our visit was Monday 6th June 2022.
Thank you ladies, you were the epitome of outstanding customer service.

12 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

Ordered a golden tailcoat online to collect from the warehouse. Turned up an hour later and was spoken to by Melanie, who was fantastic! She helped to find some more items that I needed for the outfit I am putting together, whilst poor old Zara had to keep going back and forward to the warehouse to grab the items! Fantastic customer service, really friendly staff and I would highly recommend them and their services!

6 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Service

I ordered an outfit for my husband last minute.com, it arrived and was too small and I had an issue with my e-mails and could not find the order (I think maybe user error) . I therefore called direct and Melanie was amazing , she found my order etc and was able to re order another waistcoat over the phone. Exceptional service and so very friendly and helpful. Amazing 🤩 just watch out for sizing should say 2 sizes bigger than normal !!!!

28 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Cancellation is very easy!

I made an order on the website and I made a mistake with my order so I requested it to be cancelled. I simply sent them an email then I quickly got a response saying my order has been cancelled and I got a full refund. Very quick and easy!

25 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Absolutely excellent

Absolutely excellent, prompt service - my order arrived within a couple of days. Unfortunately it was missing one piece but after email correspondence with Melanie who was very helpful, I received it, again within a couple of days. I am really impressed with the professional, friendly, helpful staff & the company as a whole & would definitely recommend to others. Thank you again to Melanie for all her help & support - it was very much appreciated.

20 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Unbelievable service

Unbelievable service, ordered 40 Vikings costumes and accessories midday and 4 big boxes arrived about 10:00hrs the following day. Southend to West Cumbria, other end and opposite corner of the country. Excellent price and quality, Bradford City will think they've been invaded.

28 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

I ordered the wrong size

Item I ordered was not correct size for me. I was offered an exchange and sent clear instructions on what to do.
Service was efficient, polite and considerate, will definitely shop there again in future.

20 aprile 2022
Non scritta su invito

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