HiQ Tyres & Autocare - Stratford-upon-Avon Recensioni 

100
TrustScore 5 su 5

4,8

Porton House, Western Road, CV37 0AH Stratford upon Avon, Warwickshire, GB


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Valutata 5 stelle su 5

Booked in with the team for my MOT. From beginning to end, Becki and the team provided a first-class service, with transparency and friendliness. I couldn't recommend this garage enough! Thank you :)

L'azienda ha risposto

Valutata 5 stelle su 5

The service at HiQ was exemplary. They took the time to explain all of the work they had done in detail and were extremely thorough. Not knowing much about cars has left me vulnerable before; her... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booked in for 5 tyres on my classic car. They double checked my requirements, even checked details with me over pressures and jacking points (most places dont). I have been to multiple tyre stockists... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booked in for an MOT in my Clio got appointment next day .Becky the manager was very helpful and was given a 75 min time got text and call from Becky saying I required a minor repair to pass MOT al... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Centro revisioni per auto
  3. Riparazione e manutenzione auto
  4. Servizio auto
  5. Meccanico
  6. Ispezione dei veicoli

Informazioni su HiQ Tyres & Autocare - Stratford-upon-Avon

Informazioni fornite da varie fonti esterne

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Informazioni di contatto

  • Porton House, Western Road, CV37 0AH, Stratford upon Avon, Warwickshire, Regno Unito

  • 01789 414307

4,8

Eccellente

TrustScore 5 su 5

100 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(100)

2586 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Honest and efficient

Really good guys, appreciate the efficiency and honesty in their work. Would recommend and happily see them again!

23 maggio 2025
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for your recommendation, Adam!
We're happy to hear you've found our team efficient and honest.

Valutata 5 stelle su 5

Very efficient and friendly

Very helpful from the 1st call to collecting my mums car after MOT and full service.
The guys there were very easy to chat with and a good laugh too!!
Would highly recommend their service!!

23 aprile 2025
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for your great recommendation, Sarah. We strive to provide excellent customer service and a friendly atmosphere for all our customers, so we are delighted to hear about your experience with our team!

Valutata 5 stelle su 5

Very prompt service

Very prompt service - sorted puncture within 10 minutes.

12 febbraio 2025
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for your kind review Ian. We were glad to be able to help.

Valutata 5 stelle su 5

Brilliant service

Brilliant service, same day, very helpful, thank you very much, very reasonable prices, and really great service

10 dicembre 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for leaving us this brilliant review, Carol!
Our team are always happy to help.

Valutata 5 stelle su 5

Absolutely Fantastic!!

After forgetting I had booked for an MOT today, I had a phone call letting me know I had missed the appointment however the gentleman on the phone was amazing and managed to squeeze me in same day without any hesitation! Cannot fault the staff enough, so friendly and welcoming! 10/10 recommend to anyone!

6 dicembre 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there Hannah,
Thank you for taking the time to leave us such a fantastic review.
Our team were happy to help you out with your MOT :)

Valutata 5 stelle su 5

Really lovely man helped us out with a…

Really lovely man helped us out with a tyre repair when no one else would! Very much appreciated, highly recommend!

6 dicembre 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for leaving our team such a lovely review, Fay. We are always happy to help out!

Valutata 5 stelle su 5

Absolute lifesavers

Absolute lifesavers! Brilliant, amazing staff. Excellent service.

6 dicembre 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for leaving us such a kind review Mark. We are always happy to help!

Valutata 1 stelle su 5

Service not done with skill and care

Initially thought all was great as they are able to fit me in on the day I needed my car to have new tyres fitted.

No issues noted when collected but the next day a tyre pressure monitoring system error message showed up on my dashboard. Kept an eye on it over the weekend and brought it back to garage.

Gave them the opportunity to have a look & rectify the problem, only to be told that it's a "system fault" so I need to get an autoelectrician as this is not something they offer.

Autoelectrician booked on a different day, and it turns out it wasn't a system issue. Whoever changed my tyres, damaged the tpms valve and intentionally put them back together using tyre glue.

I have raised this issue with the centre. I had replies but no action taken and now completely ignored hence this review.

Update: HiQ asked me to contact their customer service as you can see in their reply. 5 days later, no reply from them and not even an acknowledgement that my email has been received.

18 ottobre 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there,

Please be aware we are investigating this matter further.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.

Kind regards,
HiQ Team

Valutata 5 stelle su 5

As usual the customer service was great…

As usual the customer service was great and the price was the best I could find.
HiQ in Stratford on Avon is my go to place for tyres, MOTs, etc.

29 ottobre 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Edmund, thank you for your lovely review. We will always be delighted to help.

Valutata 5 stelle su 5

Great From the off

From the off, the Stratford guys have been amazing. A friendly, no BS approach is exactly what I needed after a terrible experience last year with FormulaOne in SuA! Excellent service and great guys, honestly will never use anyone else whilst I live in Stratford to work on my car.

7 ottobre 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Hey there Heather,
Customer service is really important to us, here at HiQ Stratford. Thank you for taking the time to leave us such a kind review, it really means a lot to us!
Kind Regards,
HiQ Team

Valutata 5 stelle su 5

Service was awesome

Service was awesome. Very happy with work done

14 ottobre 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for this awesome review, Jason!

Valutata 5 stelle su 5

Customer service at its best!

Getting a new tyre for a trailer should be a simple job, yes? Think again! Out of the seven—yes, seven—tyre fitters I contacted in the Stratford-upon-Avon area, ONLY Mark and his team at HiQ could help me.

I only had the reference 165/R13 on the existing tyre, so was missing the vital second number. All other companies said "Nah, can't help cus it's not a normal tyre" or "We don't do trailer tyres", or "Cant do anything without the missing number", even though its a standard tyre. They weren't even prepared to have a look at it. Mark at HiQ, however, simply said, "Yep, bring it down and leave it, buddy, I'll sort it for you". One of his team calculated the missing number (it's actually a 165/80 R13 —a normal tyre!) and within a few days they had it fitted on the wheel for me and rang to advise me it was ready.

There was none of the head-scratching and drawing in of breath—justy good, old-fashioned, brilliant customer service. Sorted. Not only that, but some friendly banter thrown in for good measure! :-)

I know, at the end of the day, it's just a tyre and they are doing their job, BUT the service I received was worth its weight in gold as I needed the trialer back on the road asap. And... I have now booked my Freelander in for two new front tyres this coming Monday. That's how to keep new customers. Other tyre fitting companies, watch & learn!

Cheers Mark!

30 maggio 2024
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Steve,
Thank you for your kind review!
Customer service is extremely important to us here at HiQ and your feedback is very valuable.
It means a lot to us and we'll always be glad to help with anything your vehicle may need in the future :)
Kind regards,
HiQ Team

Valutata 1 stelle su 5

These guys left something on and…

I went in for 2 new tyres. These guys left something on and drained my battery then I had to wait half an hour for a an invoice because the printer was too complicated. Since then my battery is ruined causing all kinds of fault warnings and needing to be jumped if left switched off for more than 24hrs.

17 novembre 2023
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Ben,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Valutata 5 stelle su 5

Helpful and efficient

My father in law has asked me to post this review because Paul went above and beyond to make sure their car was fixed and on the road for Christmas. It was a last minute job following a failed MOT but HiQ fitted in the job and did the work well and quickly. Would definitely recommend

22 dicembre 2023
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Lucy, thank you for taking the time to leave our team such a brilliant review! We will always be glad to help with whatever you may need in the future.
Kind regards, Team Stratford

Valutata 5 stelle su 5

Same day service

Realised on the way to work that one of my headlights was not working. I needed it replaced the same day as I was due to drive home in the dark. HiQ fitted me in on the same day but unfortunately did not have the bulb in stock. Asked me to return a couple of hours later to have my bulb changed. As I had to attend twice, they did not charge me and also topped up my coolant and oil for free! Would definitely recommend!

28 novembre 2023
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Laura,
Thank you so much for taking the time to leave our team such a great review. Customer service is extremely important to us here at HiQ and we will always be glad to help.
Kind regards, HiQ Team

Valutata 5 stelle su 5

Same day appointment and great service

Same day appointment, Paul and Steve were absolutely brilliant. Very knowledgeable and helped me find space to work.

23 novembre 2023
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Louise,
We really appreciate you taking the time to leave our team such a great review! We will always be glad to help :)

Valutata 5 stelle su 5

Superb service

Superb service. Fitted me in instantly and fix my puncture for a very reasonable price. Wouldn't bother shopping around in the area. Would come here every time. Thanks so much!

1 novembre 2023
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Risposta di HiQ Tyres & Autocare - Stratford-upon-Avon

Hi George,
Thank you for your lovely review. We really look forward to seeing you again :)

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