Friendly service, quick to respond the click and collect order at Tea tree plaza. Awesome service at Holden Hill the female assistant was amazing. Saw her getting swamped with customers and she hand... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Giftbox has wonderful customer service, they kept me updated and well informed to what was going on with my order. for context my order was a same day delivery but none of the products were in WA... Leggi di più
L'azienda ha risposto
Website was very easy to navigate and the check out process was quick and easy, could collect the item before receiving the ‘ready to collect’ email. I also like the amount of different gifts that you... Leggi di più
L'azienda ha risposto
Slick and simple. Website is well laid out and responsive. Great selection of products and click and collect was same-day, which I didn't expect but appreciated. Counter staff person was lovely and ef... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Grande magazzino
- Negozio di candele
- Negozio di giochi da tavolo
- Negozio di articoli da regalo
- Negozio di articoli in vetro
- Negozio di accessori vari
Scritti dall'azienda
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Informazioni di contatto
270 The Parade, 5068, Kensington SA, Australia
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Eccellente
3416 recensioni
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It was very quick and convenient
It was very quick and convenient. The lady was very helpful as we have 2 stores in the same complex I wasn't sure what store it was.
Very quick and easy pick up. Checking I'd and email to confirm.
16 aprile 2026
Very easy to find what b i wanted and…
Very easy to find what b i wanted and tocl checkout.
16 aprile 2026
Bought as a gift!
31 marzo 2026
Risposta di GiftBox
Hi Rayls, thank you so much for taking the time leave us a five-star review! We’re really glad you had an amazing experience on our Giftbox website :)
I received my parcel very quickly and…
I received my parcel very quickly and am happy with what I bought
30 marzo 2026
Risposta di GiftBox
Hi Simon, thank you so much for taking the time leave us a five-star review! We’re really glad that the delivery was fast and you are happy with your lava lamp :)
Risposta di GiftBox
Hi Terry, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!
although my package was missing content…
although my package was missing content when i spopke to customer service and provided evidence of the missing item an tampered package . it was quick and easy to rectify the problem and a new item came just days later
14 aprile 2026
Risposta di GiftBox
Hi Jessica, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your package arrived missing content and signs of tampering. We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Risposta di GiftBox
Hi Lavinia, thank you for taking the time to leave a five-star review! We’re glad to hear you love our slushie machine and the free cup, thank you for shopping with Giftbox :)
Speedy delivery, awesome product
Speedy delivery, great product and fantastic packaging.
13 aprile 2026
Risposta di GiftBox
Hi Sally, thank you for taking the time to leave a wonderful five-star review! We’re thrilled to hear you love our Giftbox lava lamp and that your order arrived quickly :)
Lovely Customer Service Agents!
Giftbox has wonderful customer service, they kept me updated and well informed to what was going on with my order.
for context my order was a same day delivery but none of the products were in WA warehouses, Elora informed me that the package had been upgraded to express post - no additional charge.
Overall Elora was an absolute pleasure talking to and sweet! I've had both in store and online customer service both were exceeding expectations and satisfactory. such a lovely store!
8 agosto 2025
Risposta di GiftBox
Hi Sherry, thank you for taking the time to leave a kind and thoughtful five-star review We’re thrilled to hear that you had such a positive experience with our Giftbox customer service, both in-store and online.
We’re especially glad our Online Giftbox team were able to assist you and keep you informed throughout your order. It’s great to know the express upgrade helped ensure everything arrived smoothly.
Risposta di GiftBox
Hi Rebecca, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a polite and easy experience with GiftBox Click and Collect and staff !
I ordered a pink bling tumbler cup
Gift box are good just went to their store in northland's. The guy opened my bling pink swig cup lid. I had given up it was so hard to open great service and help.
1 aprile 2026
Non scritta su invito
Risposta di GiftBox
Hi Andrea, thanks for taking the time to leave us a five-star review! It’s great to hear our team at Giftbox Northlands was able to help as sometimes those lids can be a bit tricky! We’ll be sure to pass on your kind words to the staff member who assisted you :)
Great purchase!
My son is very happy with his new speaker. He says it’s the best thing he’s ever bought for himself! Loves the lights! The young man at the counter was very patient as we tried to get afterpay to play the game. Very patient indeed! All round great shopping experience.
13 aprile 2026
Risposta di GiftBox
Hi Rebecca, thanks for taking the time to leave us a five-star review! We’re thrilled to hear your son is enjoying his new speaker especially the lights. It’s also great to know our Giftbox team member was able to help and make the Afterpay process smooth and stress-free. We’ll be sure to pass on your kind words to him.
Risposta di GiftBox
Hi Rafat! Thanks for taking the time to leave us a five-star review! We’re glad you think it looks good, we can't wait till you use it :)
Website was very easy to navigate
Website was very easy to navigate and the check out process was quick and easy, could collect the item before receiving the ‘ready to collect’ email. I also like the amount of different gifts that you can purchase from Gift box
12 aprile 2026
Risposta di GiftBox
Hey Megan! Thanks for taking the time to leave us a five-star review! We love hearing that the GiftBox website is easy to navigate and you were able to collect your order so quickly! We hope to see you again soon at GiftBox!
Thank you 🙏 Absolutely loved this…
Thank you 🙏 Absolutely loved this purchase 😃 definitely money well spent 🙌
28 ottobre 2025
Risposta di GiftBox
Hey Tania! Thanks for taking the time to leave us a five-star review! We're so thrilled to hear that you love your new BBQ!
Well packaged and well communicated…
Well packaged and well communicated delivery times.
25 marzo 2026
Risposta di GiftBox
Hey Paul! Thanks for taking the time to leave us a five-star review! We're thrilled to hear that your order arrive promptly and safely! We hope to see you at GiftBox again soon!
My husband loves the lunch box food is…
My husband loves the lunch box food is hot at lunch time
23 marzo 2026
Risposta di GiftBox
Hey Patricia! Thanks for taking the time to leave us a five-star review! We love hearing that your husband loves the heated lunch box!
The staff member Tamara was extremely…
The staff member Tamara was extremely helpful and friendly and deserves to be recognised for the helpul service she supplied to me
10 aprile 2026
Risposta di GiftBox
Hey Corey! Thanks for taking the time to leave us a five-star review! We're thrilled to hear how helpful and friendly Tamara from our Mount Gambier Marketplace store was! We hope to see you at GiftBox again soon!
Friendly service
Friendly service, quick to respond the click and collect order at Tea tree plaza. Awesome
service at Holden Hill the female assistant was amazing. Saw her getting swamped with customers and she handled each with courtesy and respect. Was super helpful to me with buying Halloween decorations.
2 novembre 2025
Risposta di GiftBox
Hey Fel! Thanks for taking the time to leave us a five-star review! We love hearing how quick and friendly the team at Tea Tree Plaza were!
We'll be sure to pass this feedback on to the team!
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