HiQ Tyres & Autocare - Lancaster Recensioni 

I burst a tyre by clipping a kerb. I assumed that my afternoon was going to be spent phoning around and waiting for a mobile tyre fitter, but HiQ Lancaster sent their mobile tyre fitter within 30 minutes of a phone call. Tyre fitted with minimal fuss and at a very fair price. Everyone was helpful and friendly.

Very friendly and professional service from start to finish. Shoutout to Keyra for arranging it all and the friendly service on pickup

I stopped at hi q and was greeted and looked after by keyra she was so polite and friendly which is something you don't always get from a garage her customer service is second to none

⭐⭐⭐⭐⭐ Amazing Service from Keyra!

I had such a fantastic experience with this tyre company, and I especially want to give a huge thank you to Keyra, who looked after me.

Keyra was absolutely amazing from start to finish. She was incredibly friendly, welcoming, patient and professional, and she made me feel completely comfortable throughout my visit. Her customer service was honestly outstanding, and you could tell she genuinely cared about helping me and making sure I was happy.

She went above and beyond to make the whole experience as easy and stress-free as possible. It’s not often you come across someone who provides such genuinely brilliant customer care, and Keyra is a real credit to the company.

The service itself was excellent, but Keyra really made the experience stand out. I would 100% recommend this company, and I hope Keyra gets the recognition she deserves because she was absolutely fantastic!

Thank you so much, Keyra — you were amazing! ⭐⭐⭐⭐⭐

I recently visited HiQ garage to get some new tyres fitted and was met by a gentleman called Gary. Gary changed the tyres quickly and professionally and was friendly and helpful throughout. He made the whole process straightforward and hassle free. As a woman I’m always apprehensive about visiting garages with my limited knowledge of cars but Gary immediately put me at ease. He was friendly and professional and explained everything clearly without making me feel uncomfortable or pressured.
Fab service would recommend!! Thank you Gary!’

Service was excellent.

Keyra was very chatty and helpful. Great asset to the business.

Brilliant service all round, especially Keyra on the desk!

I've recently had a lot of trouble with damage caused by potholes to my wheels and tyres and so I am a frequent customer. I have received excellent service from all staff and in particularly by Haydn who during each visit I have made has been attentive, reassuring and extremely thorough in fixing the issue. Would highly recommend

Haydn went above and beyond to get us back on the road.
I would highly recommend HIQ to anyone wanting there vehicle repaired.

Mick from HiQ Lancaster was very professional and friendly for a home visit tyre repair.
Was very clear with what he needed to do and how long was required.

Fantastic service from HiQ - they quickly diagnosed and fixed the suspension arm on my car with real professionalism. Roman carried out the work and did an outstanding job - keeping me informed throughout. Highly recommend their team for fast reliable repairs.

Absolutely brilliant service.
Problem with the electrics only just made it there, Haydn knew what the problem was and explained it fixed it no problem. Really good price too thank you ❤️

I had some tyres fitted on my company car at home last week by Chris. He fitted the tyres quickly even in the rain .

Absolutely fantastic service from start to finish at the Lancaster branch. They managed to fit my car in at very short notice, and Gary was incredibly friendly and quickly diagnosed the problem. The repair was carried out with a really quick turnaround, and the price was extremely fair.

Everyone I dealt with was polite, professional and genuinely helpful. They even arranged a courtesy car, “Enzo”, at very short notice, which made things so much easier. While they were sorting the courtesy car out, they even offered me tea and biscuits — a small touch, but one that really showed how welcoming and customer-focused they are.

I wouldn’t hesitate to recommend this garage. Great service, honest pricing and genuinely lovely people. I’ll definitely be using them again!

Took my car into Hi Q lancaster for brake discs and pads all round. Found one of the rear calipers was faulty. Gary the technician rang me and explained clearly and professionally what was wrong with the caliper. Given both rear calipers were of a similar age I asked if both could be done. They said they would check for parts and I had my car back by the end of the day. Top service. I wouldn't use any other garage.

Reliable, trustworthy and friendly. Work to your budget and don’t oversell. I went in to have one tyre replaced and that is exactly what they did. They recommended that another tyre would need replacing in the future but didn’t push me into having it done. Thank you

We punctured a tyre while driving along a windy narrow road off Windermere. Mick responded to our request for roadside assistance and was with us in a mere 90 minutes, coming all the way from Lancaster. He replaced the tyre quickly and efficiently and was very friendly and helpful throughout. Very competent service, would highly recommend!

Brilliant as always

Excellent service, tyre booked in 4 inch nail removed and tyre repaired all within 15 minutes. Roman and Gary excellent!! Will return. Thanks. Jacob