Booked another holiday with Steph.She gave us great customer service.And as always really helpful in answering any concerns about the booking.She is so lovely, it's such a pleasure to book with her.
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Scopri cosa dicono le persone
We were feeling tired and stressed, decided a holiday will cheer us up, we booked a couple of trips with chantelle helping us to decide where. She was very helpful by being patient and understandin... Leggi di più
L'azienda ha risposto
We always book with Hays feel safe doing this friendly staff booking process great the service is always friendly not just the person you booked with but all the staff
What a lovely experience I had with Charli while booking our euro Disney getaway. Her customer service really stood out for me nothing was too much trouble. I will definitely be returning :-)
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Regno Unito
- 01213146276
5,0
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
We always book with Hays feel safe…
We always book with Hays feel safe doing this friendly staff booking process great the service is always friendly not just the person you booked with but all the staff
17 luglio 2026
Always excellent service from Hays
Always excellent service from Hays. We dealt with Chantelle who, as usual, was very helpful and got us booked up straight away. We wouldn't go anywhere else
23 luglio 2026
Booked another holiday with Steph.She…
Booked another holiday with Steph.She gave us great customer service.And as always really helpful in answering any concerns about the booking.She is so lovely, it's such a pleasure to book with her.
18 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Charlie did my booking she was…
Charlie did my booking she was absolutely lovely very helpful
Always use Hays travel Always happy to help !!
21 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya Fay. Thank you so much for your excellent feedback. I really appreciate it. Whenever I can help again please don't hesitate to let me know. Speak soon - Charli x
Excellent service as usual
Excellent service as usual. Always very helpfull and service with a smile.
14 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya. Thank you for your lovely feedback and I'm glad I could help. When I can help you again please let me know. Take care - Steph x
Risposta di Hays Travel - Oldbury
Hiya Elaine. Thank you for booking with us again and thank you for your excellent feedback. Appreciate it and when we can help again plesae let us know - Steph x
Risposta di Hays Travel - Oldbury
Hiya. Thank you for your fantastic feedback. I really appreciate it and so glad I could help. When I can help you again please let me know. Take care - Summer x
Was seen straight away they listened to…
Was seen straight away they listened to what i wanted and they were friendly oldbury store was wonderful and pleasent.
2 luglio 2026
Risposta di Hays Travel - Oldbury
Thank you for your lovely feedback. Appreciate it and when I can help you in the future please let me know - Victoria x
Risposta di Hays Travel - Oldbury
Hiya sweet. Thank you for your lovely words. Really appreciate them and you taking the time to leave them. When I can help you again please give me a shout. Take care, sweet - Victoria x
We had great service they are always…
We had great service they are always willing to help
12 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya. Thank you so much for your lovely feedback. I really appreciate it and glad I could help. When I can help again please don't hesitate to let me know. Take care and speak soon - Chantelle x
Risposta di Hays Travel - Oldbury
Thank you for your lovely feedback. Really appreciate it and I'm glad I could help. Please let me know when I can help you again. Take care - Helen x
What a lovely experience…
What a lovely experience I had with Charli while booking our euro Disney getaway. Her customer service really stood out for me nothing was too much trouble. I will definitely be returning :-)
16 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya. I hope you're all excited? Thank you for your amazing feedback. Really appreciate it. Please let me know when I can help again. Speak soon - Charli x
Charli's attention to detail and…
Charli's attention to detail and excellent response in answering questions....at the Oldbury branch.
17 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya. Thank you for your lovely feedback. I'm glad I could help and I appreciate you taking the time to leave it for me. When I can help again please let me know - Charli x
First time cruisers
Jenny was brilliant explaining everything about cruising as we are first time cruisers
10 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya Paul. Thank you for your fantastic feedback. I really appreciate it and I'm really glad you're happy. When I can help you again please let me know. Take care - Jenny x
Excellent service
Excellent service yet again and Maria was her normal friendly professional self, recommended a lovely hotel and resort.
15 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya Mark. I'm glad you're happy and thank you for your fantastic feedback. Really appreciate it. When I can help again please give me a shout - Maria x
Risposta di Hays Travel - Oldbury
Hiya Elaine. Always lovely to see you and glad I could help you. Thank you for your lovely review. I really appreciate it. When I can help you again please don't hesitate to let me know. Take care - Chantelle x
Victoria was very great with our…
Victoria was very great with our booking we occurred a few problems which she was able to overcomes very easily and secured us a very deal in which we were all happy with so many thanks and props to Victoria helping us achieve our perfect holiday booking
15 luglio 2026
Non scritta su invito
Risposta di Hays Travel - Oldbury
Hello sweet. Thank you for your lovely feedback. Appreciate it and glad I could help. When I can help you again please let me know. Take care, sweet - Victoria x
3rd HOLIDAY I HAVE BOOKED WITH HAYS…
3rd HOLIDAY I HAVE BOOKED WITH HAYS TRAVEL WITH CHANTLLE SHE IS VERY HELPFUL AND DOES ALL MY BOOKING .AND EXPAIN THE PROCESS AS WE GO ALONG .THANK YOU
14 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya. Thank you so much for booking with me again and I'm so glad I could help you again. Thank you for your amazing feedback - you've made my day and I really appreciate it. Please let me know when I can help you again and I hope you're excited? Speak soon - Chantelle x
Excellent service.Nothing was too much…
Excellent service.Nothing was too much trouble.
11 luglio 2026
Risposta di Hays Travel - Oldbury
Hiya. Thank you for taking the time to leave such lovely feedback. I really appreciate it and I'm so glad I could help. Please let me know whenever I can help again. Take care - Maria x
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