Hays Travel - Oldbury Recensioni 

1589
TrustScore 5 su 5

5,0

Unit B Oldbury Green Retail Park, B69 3DD Oldbury, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Leggi di più

Valutata 5 stelle su 5

Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Agent office is light, bright and clean. I liked how spacious it was and that made my booking experience quieter and personal with Maria my agent. Maria was easy to talk to and I appreciated... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

all agents were very helpful and listened t our requests. Once a decision was made the process was quick and simple including booking parking


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Regno Unito

  • 01213146276

5,0

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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5,0

Tutte le recensioni

(1589)

116.812 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Everything was managed quickly and…

Everything was managed quickly and efficiently. Finding the best deal possible for us. Jenny was absolutely amazing, thank you Hays Travel.

10 agosto 2026
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Risposta di Hays Travel - Oldbury

Thank you for such a lovley review! I'm so pleased we managed to help you find a good deal- Jenny

Valutata 5 stelle su 5

Very helpful and informative staff that…

Very helpful and informative staff that helped us find the holiday we wanted at the price we wanted to pay. The whole process was pleasant and un-rushed even with it being late in the afternoon on a Sunday.

10 agosto 2026
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Risposta di Hays Travel - Oldbury

We really appreciate your kind words. Always happy to help - Jenny

Valutata 5 stelle su 5

We always come to Hays travel

We always come to Hays travel, and Kev always goes above and beyond for us..

3 agosto 2026
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Risposta di Hays Travel - Oldbury

Thank you for always coming back to us, it's always great to see you - Kevin & Maria

Valutata 5 stelle su 5

Had a wonderful experience

Had a wonderful experience. The young lady was very helpful and we found our cruise. Booked it.

7 agosto 2026
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Risposta di Hays Travel - Oldbury

What a lovley review- thank you! I'm so glad you had a great experience with us - Porsha

Valutata 5 stelle su 5

Summer went above and beyond to get us…

Summer went above and beyond to get us the perfect break.
She listened to what we wanted and made sure she found us the correct destination

31 luglio 2026
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Risposta di Hays Travel - Oldbury

Thank you for your lovley review. I'm so glad I was able to help you sort your perfect getaway - Summer

Valutata 5 stelle su 5

Charlotte was a very polite helpful…

Charlotte was a very polite helpful girl answered any questions we had.
We could pop back anytime if anything else we thought of and she would give us 100%.
Thank you Charlotte.

29 luglio 2026
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Risposta di Hays Travel - Oldbury

Thank you so much for your lovley feedback it's so nice to hear, you're more than welcome anytime - Chantelle

Valutata 5 stelle su 5

Hays,oldbury

We have used hays oldbury for quite a few years now and they have always been extremely helpful. Having had to alter our 5 person holiday to later in the year for personal reasons they were so helpful and subsequently cancelling the group vacation was no trouble. We have now booked as a couple and the service with information to help us was invaluable. RHODES HERE WE COME.

2 agosto 2026
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Risposta di Hays Travel - Oldbury

Hiya Colin, thanks so much for your wonderful feedback. It's always lovley to see you and hear about your holidays and I'm more than happy to help - Maria

Valutata 5 stelle su 5

Hays Oldbury. Fantastic service and friendly staff.

We booked our first cruise with Hays in Olbury in 2024 and we were so pleased with the service and how helpful and friendly Jenny was, we didn't even consider going anywhere else to book our next one. This time we spoke to Summer, who was just as helpful and friendly. She noted down our requirements first and was happy to go through all of the options available that met our requirements. We left the branch having booked our perfect 2028 cruise and safe in the knowledge that we can contact them at any time if we have any queries or wish to make any changes.

3 agosto 2026
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Risposta di Hays Travel - Oldbury

Hiya. Thank you for booking with us again and I'm so glad I could help you. Thank you for your amazing feedback - I really appreciate and you've really made my day, thank you so much. I'm here when I can help you again. I hope you're excited? - Summer x

Valutata 5 stelle su 5

Summer was very pleasant and…

Summer was very pleasant and professional.

1 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. Thank you for your lovely feedback. Really appreciate it and when I can help you again please let me know. Take care - Summer x

Valutata 5 stelle su 5

Clear information and very efficient…

Clear information and very efficient process

1 agosto 2026
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Risposta di Hays Travel - Oldbury

Thank you for your lovely feedback. I appreciate it and I'm glad you're happy. When I can help you again please let me know - Kev

Valutata 5 stelle su 5

Great customer service

Great customer service, Chantelle listened carefully and came up with a great holiday for us. kept us informed at every turn. this will be our second holiday booked with Hayes Oldbury

30 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. Thank you for booking with us again and thank you for your fantastic feedback. I really appreciate it and I'm glad I could help. When I can help you again please let me know. Take care and speak soon - Chantelle x

Valutata 5 stelle su 5

Always go out of their way to help

Always go out of their way to help. Lovely Lovely staff .I had Lovely Jenny this time spent a lot of time with me made my booking so much fun. X

31 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. I'm so glad I could help and you're happy. Thank you for your amazing feedback. I really appreciate it and you've really made my day. Whenever I can help again please give me a shout. Take care - Jenny x

Valutata 5 stelle su 5

As always Steph and the team are…

As always Steph and the team are excellent nothing is too much trouble.
Jenny helped us book our holiday and she was so helpful. No matter who you see the service is consistent. It is a pleasure to go there.
What a great team at hays Oldbury

29 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Paul. Lovely seeing you again and catching up and thank you for booking with me again. Thank you for your amazing feedback. I really appreciate it and my pleasure to help you. Whenever I can help again please don't hesitate to let me know. Take care and speak soon - Steph x

Valutata 5 stelle su 5

Kevin is very friendly and polite and…

Kevin is very friendly and polite and prefer to book our 4th cruise with him know we are being looked after. He’s a star 👍🏻

29 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Lisa and Dave. Always love seeing you two and catching up. Thank you for booking with me again and thank you for your fantastic feedback - really appreciate. Whenever I can help again please give me a shout. Hope you're all excited? - Kev x

Valutata 5 stelle su 5

The lady called Jennifer was extremely…

The lady called Jennifer was extremely helpful whilst doing the booking. Later that afternoon a call and e mail was made to inform us of a little error which was really nice to help us . We have used them before and will definitely be using them again next time.

28 luglio 2026
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Risposta di Hays Travel - Oldbury

Thank you so much for your amazing feedback. I'm really glad I could help and I appreciate it. When I can help you further please give me a shout. I hope you're looking forward to it? - Jenny x

Valutata 5 stelle su 5

Great service and very helpful ,we were…

Great service and very helpful ,we were given information so we could decide which cruise was suitable for us . We are very pleased with our visit to hays travel Oldbury thank you

28 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. I'm so glad I could help and thank you for your amazing feedback. I appreciate you taking the time to leave it. Please let me know when I can help again. Take care - Steph x

Valutata 5 stelle su 5

Stressfree holiday booking

Porsha was a great help and made the booking experience stress free. Would easily book again

22 luglio 2026
Logo di Hays Travel - Oldbury

Risposta di Hays Travel - Oldbury

Hiya. Thank you for your fantastic feedback. I really appreciate it and you've really made my day. When I can help you again please don't hesitate to let me know. Take care - Porsha x

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