Hays Travel - Oldbury Recensioni 

1592
TrustScore 5 su 5

5,0

Unit B Oldbury Green Retail Park, B69 3DD Oldbury, GB


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Valutata 5 stelle su 5

As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Agent office is light, bright and clean. I liked how spacious it was and that made my booking experience quieter and personal with Maria my agent. Maria was easy to talk to and I appreciated... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

all agents were very helpful and listened t our requests. Once a decision was made the process was quick and simple including booking parking

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Regno Unito

  • 01213146276

5,0

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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5,0

Tutte le recensioni

(1592)

117.661 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First time cruisers

Jenny was brilliant explaining everything about cruising as we are first time cruisers

10 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Paul. Thank you for your fantastic feedback. I really appreciate it and I'm really glad you're happy. When I can help you again please let me know. Take care - Jenny x

Valutata 5 stelle su 5

Excellent service

Excellent service yet again and Maria was her normal friendly professional self, recommended a lovely hotel and resort.

15 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Mark. I'm glad you're happy and thank you for your fantastic feedback. Really appreciate it. When I can help again please give me a shout - Maria x

Valutata 5 stelle su 5

The helpful person that dealt with us

The helpful person that dealt with us

15 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Elaine. Always lovely to see you and glad I could help you. Thank you for your lovely review. I really appreciate it. When I can help you again please don't hesitate to let me know. Take care - Chantelle x

Valutata 5 stelle su 5

Victoria was very great with our…

Victoria was very great with our booking we occurred a few problems which she was able to overcomes very easily and secured us a very deal in which we were all happy with so many thanks and props to Victoria helping us achieve our perfect holiday booking

15 luglio 2026
Non scritta su invito
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Risposta di Hays Travel - Oldbury

Hello sweet. Thank you for your lovely feedback. Appreciate it and glad I could help. When I can help you again please let me know. Take care, sweet - Victoria x

Valutata 5 stelle su 5

3rd HOLIDAY I HAVE BOOKED WITH HAYS…

3rd HOLIDAY I HAVE BOOKED WITH HAYS TRAVEL WITH CHANTLLE SHE IS VERY HELPFUL AND DOES ALL MY BOOKING .AND EXPAIN THE PROCESS AS WE GO ALONG .THANK YOU

14 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. Thank you so much for booking with me again and I'm so glad I could help you again. Thank you for your amazing feedback - you've made my day and I really appreciate it. Please let me know when I can help you again and I hope you're excited? Speak soon - Chantelle x

Valutata 5 stelle su 5

Excellent service.Nothing was too much…

Excellent service.Nothing was too much trouble.

11 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. Thank you for taking the time to leave such lovely feedback. I really appreciate it and I'm so glad I could help. Please let me know whenever I can help again. Take care - Maria x

Valutata 5 stelle su 5

Kevin he a fantastic person and gets it…

Kevin he a fantastic person and gets it right for us when we book up.Very polite and asks us what we as a happy want out of the holiday.😊

14 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Jaz and Keith. It's always lovely to see you and catch up. I'm so glad I could help again. Thank you for booking with me again and thank you for your fantastic feedback. I really appreciate it and whenever I can help again please don't hesitate to let me know. Speak soon - Kev x

Valutata 5 stelle su 5

Efficient and knowledgeable staff

Efficient and knowledgeable staff. Fast Speedy booking too

13 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. Thank you for your lovely feedback. I really appreciate it and glad I could help. When I can help you again please let me know. Take care - Helen x

Valutata 5 stelle su 5

Always a pleasure to visit Hays in…

Always a pleasure to visit Hays in Oldbury, such high standards whoever deals with you

11 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. Lovely to speak to you both and thank you for booking with us again. Thank you for your lovely feedback. Really appreciate it and When I can help you again please don't hesitate to let me know. Hope you're looking forwards to your holiday? - Kev x

Valutata 5 stelle su 5

Happy holidays

We went into the Oldbury branch and Porsha looked after me and my partner she was so lovely and had time for us to choose our 2 holidays for next year lovely person and thank you to her

12 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. I'm so glad that I could help you and that you're pleased. Thank you for your fantastic feedback and I really appreciate it. Please let me know when I can help you again. Take care - Porsha x

Valutata 5 stelle su 5

We always book with Hays travel Oldbury…

We always book with Hays travel Oldbury West Midlands... wonderful obliging staff..all of them.. nothing too much trouble.

5 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Lynn. How are you? Thank you for leaving such wonderful feedback. Very appreciated and I'm really glad you're happy. Whenever I can help you again please don't hesitate to let me know. Speak soon - Porsha x

Valutata 5 stelle su 5

We were feeling tired and stressed

We were feeling tired and stressed, decided a holiday will cheer us up, we booked a couple of trips with chantelle helping us to decide where.
She was very helpful by being patient and understanding which helped us to make the right choices. Later we spotted another holiday on line which was a good offer, I called chantelle and she explained they can match the offer. She has been fantastic making sure she covered all the angles.
I've known people go away and not have the correct paperwork or didn't know they had to have certain paperwork etc. So well done chantelle.

11 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Lorna. Thank you so much for your amazing feedback. It's my pleasure to help you and I really appreciate it and you've really made my day 😊 Whenever I can help you again please don't hesitate to let me know. Hope you're excited? - Chantelle x

Valutata 5 stelle su 5

We wanted to go on holiday in a week

We wanted to go on holiday in a week, wasnt sure where.
Maria took time to find us a holiday 5hat ticked all the boxes, truelly amazing, everyone in store was happy and made sure we was well looked after.
Julie and mick Blunt

10 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. Thank you for your amazing feedback. I really appreciate it and I'm so glad I could help. When I can help again please let me know. Take care - Maria x

Valutata 5 stelle su 5

Granddaughter's treat

We wanted to book a city break for 3 adults one of which is our granddaughter.
Step booked a great hotel in Barcelona for us, thank you Steph. You made the whole process painless for me. I also spoke to Helen and Chantelle during my enquiries and many questions. Thank you to all staff who are always very professional, patient and helpful.

10 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Linda. It's our pleasure to help and we're so pleased you're happy. Thank you for your fantastic feedback. We really appreciate it and whenever we can help again please let us know - Steph, Helen and Chantelle x x x

Valutata 5 stelle su 5

Jenny was truly excellent

Jenny was truly excellent! She had done research for us and made the booking very easy
In addition there is a bright friendly atmosphere throughout the whole office

8 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. Thank you so much for your fantastic feedback. I really appreciate it and so glad I could help. Please let me know whenever I can help you again. Speak soon and take care - Jenny x

Valutata 5 stelle su 5

Fabulous advisor

Fabulous advisor, very easy to chat with and informative, felt very relaxed with him

2 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Irina. It was lovely to meet you and thank you for booking with us. I'm so glad I could help you and thank you for your fantastic feedback. Really appreciate it. Whenever I can help again please let me know. I hope you're all excited? - Kev x

Valutata 5 stelle su 5

Kevin was very helpful and…

Kevin was very helpful and knowledgeable about the holiday and made booking easy I was also very pleased that Hays price match with online so we did not feel we were being overcharged

9 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya Carol. Thank you for so much for your amazing feedback. I really appreciate it and thank you for taking the time to leave it for me. Whenever I can help again please let me know. I hope you're both excited? - Kev x

Valutata 5 stelle su 5

Chantelle was so helpful and patient…

Chantelle was so helpful and patient with my friend and myself booki g our first cruise x

9 luglio 2026
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Risposta di Hays Travel - Oldbury

Hiya. It was my pleasure to help and I'm so glad you're happy. Thank you for your amazing feedback. I really appreciate it. Please let me know whenever I can help you again. Take care - Chantelle x

Valutata 5 stelle su 5

Chantelle greeted Excellent service!us in a very pleasant…

Chantelle greeted us in a very pleasant manner and was very informative. She was so good that we actually booked our holiday with her. The first time in ten years and lots of holidays that we’ve used a travel agency!!

9 luglio 2026
Logo di Hays Travel - Oldbury

Risposta di Hays Travel - Oldbury

Hiya. Thank you so much for your amazing feedback. I really appreciate it and you've really made my day. Please let me know when I can help you again. I hope you're excited? - Chantelle x

Valutata 5 stelle su 5

Absolutely fantastic service

We went into Hayes not quite knowing where we wanted to go for a a celebration holiday. We spoke with Summer who patiently went through what we liked and disliked, the kind of things we might want to do, what kind of package we were looking for, how far away we wanted to go etc. She gave us a few options to consider which led to us booking. There was no pressure, the service impeccable, all the staff were really friendly and the whole ambiance was really relaxing. This was the first time we have booked with Hayes and it certainly won't be the last

30 giugno 2026
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Risposta di Hays Travel - Oldbury

Hiya. It was so lovely to meet you and I'm so glad I could help you celebrate. I really hope you're looking forward it? I'm excited for you. Thank you so much for your fantastic feedback. I really appreciate it and it means so much. Please don't hesitate to let me know when I can help you again. Take care - Summer x

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