Halfords Autocentres Recensioni 

Halfords Auto Centre in Cotteridge is my 'go to' garage. The customer facing staff are pleasant and knowledgeable. The backroom boys always deliver a great service and the work done is always good value for money.

Service and MOT. Second time I've used this garage, and really pleased with both my experiences. Efficient, reasonably priced and no up selling. Will be using them again.

Great service from the knowledgeable, professional friendly staff at Halfords, Morden. I subsequently followed the guidance for further work arising from their inspection of my car and again, customer service has been great.

I’ve booked my service and MOT with Halfords two years in a row, now, mostly due to the benefit of the MOT being free for blue light. Staff have always been friendly and the booking efficient, however, I’ve had a few issues come light.

Twice now I’ve gone in and mentioned some difficulties with my clutch/gears, and neither time they’ve fixed this. I’ve accepted it as there was always the expense of a replacement tyre or two, or this time round replacing all my brakes, to worry about instead. However, I felt Halford’s quote for the brakes was a little high (£650+) so shopped around. I found several companies offering the service for cheaper (£340-370) with the bonus of them coming to you at home. So of course I went with this!

In doing so, I got my brakes fixed quickly and affordably. In addition, the guy that came noticed my oil level was too high (I’ve not touched this so must’ve been Halfords) and fixed my clutch issue without me even needing to mention it or ask!! As a bonus they also plugged a tyre puncture from a nail for me that I didn’t know about - and I’m not sure how long that was there.

I’m grateful for Halfords for highlighting my brakes (the other company confirmed they were worn) however the other issues make me question their checks and if the car was truly safe to be on the road. As much as I’m always happy to pass my MOT, I’d rather pass knowing my car was safe. Especially at the prices Halfords charge! I’ll be looking elsewhere next time.

Good friendly service. Easy to book and pick up when work done. Everything fully explained. I always use Halfords.

I had 4 new tyres fitted to my Motorhome. The price was competitive, I was able to buy online and book fitting within days. Reminders were good and the fitting was efficient and well done.

Very prompt on booking in which is perfect as I was planning to drive to Scotland that day the lads sorted thing out the same day enabling me with reassurance
to carry on with my holiday

Visited National tyres Pontypridd Road. Excellent experience on arrival taking the time to explain the work to be carried out. Care taken when taking my vehicle into the workshop. Everything explained and good advisory advice. Would highly recommended these guys.

I was able to book when I needed to, got a discount, and the work was done well.

Friendly, helpful staff, but the problem with my car couldn't be fixed.

Friendly staff and work carried out efficiently and within expected timescales

Very poor waiting time no explanation or apology for the one hour forty minutes it took to complete a ten point check.

Great service at a good price and good customer service from the onsite team

Very thorough and professional. Work completed in time. Staff v helpful and friendly

Excellent experience booking in at Banbury auto centre Halfords. Took time to explain recommend tyres which were optional to my car. Very professional

I have used several branches of Halfords, with satisfactory service. This time, Bedminster in Bristol, what a disaster. They really behave like customers are a problem to be removed. Booked in the car and paid £55 for the slot. The person booking in the car looked like they really wanted me to drop dead on the spot. Spoke to me like I was a cretin. They took my £55 but then told me a day later that they can't get parts for my type of car. So why did they take the booking? I returned to collect the car and once the guy finally finished his cigarette, he looked at me like shit on his shoe and said "I've got to find your key" as though this is a big deal, then sighed and huffed and puffed. He really did not want to be there, and his half-closed glassy eyes would suggest he was still recovering from a hard night before. I took the car away without demanding a refund, as I was in danger of saying something I'd have regretted or raising my voice. I left and sat in a layby listening to calm music before driving, as the service provided by Halfords has been demeaning, condescending and abysmal. The greater problem is that I now think Halfords may have gone downhill in all branches, and will unlikely take any car there again. I have spent many thousands over the years with Halfords, and this experience will put me off their stores and their Autocentres. I'd suggest a mystery shop at Bedminster urgently, and prepare a contingency plan as the mystery shop will no doubt result in dismissal of members of staff. You wouldn't want anyone to be subjected to this terrible place.

Had MOT done , friendly staff efficent wrok.

Stay well clear.

Took my car in for change of window regulator and got the car back without a working window and they blames the drivers switch, trying to charge me £400 extra for it.

Having looked online I saw they often do this. So took it into Mazda who plugged it in and found it was working perfectly straight away!

Tried to complain to branch, the so called manager Karen (Garden st Norwich branch) was so rude, didn’t care and messed me around for two weeks so far. No apology or explanation whatsoever. Mazda even contacted her to try and help but she was also rude to them and hung up the phone on them.

Wouldn’t know professionalism if it slapped her in the face! Have now raised a complaint with Halfords HO after getting no where with Karen.

Very disappointing experience with Halfords Wokingham

I booked my car in for a full service at Halfords Wokingham. About 6 weeks later, the car went into limp mode and developed an oil-related warning. I had the battery replaced by a mobile mechanic, but the oil problem remained.

I contacted Halfords immediately and left the car with them to investigate. Despite having the car from Wednesday evening, it took repeated calls from us before anyone properly looked into the issue. They suggested replacing a part, which we authorised, but it did not fix the problem.

After numerous calls and a lot of back and forth, one of their mechanics eventually admitted that too much oil had been put into the car. We had not added any oil — the car had been serviced by Halfords.

They eventually agreed to redo the service after the weekend. After the service was redone, the oil-related problem disappeared. However, the overfilled oil had already caused damage to other parts of the car, resulting in further expense and inconvenience.

I rely on my car for work, so this situation caused me financial loss, additional costs and a great deal of stress.

I made a formal complaint and was offered a voucher. I was told a manager would contact me, but I have now been waiting for over a month.

What is most disappointing is not only the apparent mistake during the original service, but the way the problem was handled afterwards, including the poor communication and delay in resolving it.

Very disappointing experience. I would not use Halfords Wokingham again.

I recently took my car in for an MOT at Halfords Autocentre in Farlington, and I couldn't be more impressed with the service. Rob Barker and his team were welcoming, professional, and completely transparent from start to finish.
The MOT was completed on time, and Rob took the time to explain everything clearly without any pushy sales tactics or unnecessary upsells—just honest, reliable advice. It’s rare to find a garage where you feel entirely confident in the work and the people doing it, but this team nailed it.
A massive thank you to Rob and the Farlington crew for making what’s usually a stressful chore so hassle-free. I’ll definitely be bringing my car back here for future servicing and MOTs, and I highly recommend them to anyone in the area!