Leeds York St Branch
Leeds York Road Branch: Absolutely shocking customer care from start to finish. No proper exchange of signed contracts or explaining if the terms. Incredibly unresponsive when things go wrong. I am currently in a nightmare where tenant is not properly paying rent. It's fully managed and zero communication. I've repeatedly called the office for updates, with no effort to get back to me despite being told the person managing my property would. It's gone to legal action now and I have no idea where we're at with it. It's made me feel like I'd be better off talking to and managing the tenant myself rather than paying them fees they don't deserve and paying for nonsense statements on the most expensive paper I've ever seen and charged for that on top! Unbelievable. Stay away.