GO Outdoors - Plymouth Recensioni 

3805
•
TrustScore 5 su 5

4,8

Cattewater Road, Laira Bridge Road, PL4 0SE Plymouth, GB

•

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Valutata 5 stelle su 5

Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased an ebike from Go Outdoors a couple of weeks ago. I googled the Halfords range and another website that deals in second hand bikes but couldn't really find anything suitable. I only ca... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

So much was out of stock in my size (medium). It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes acro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought some Scarpa gtx shoes today in the large ‘outdoor megastore’, my first visit. Expecting fair prices, I was pleased and surprised by the high level of staffing. Most large outfits like thi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Club di arrampicata
  3. Negozio di abbigliamento activewear
  4. Negozio di articoli per la corsa
  5. Negozio di biciclette
  6. Servizio di equitazione

Informazioni su GO Outdoors - Plymouth

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Regno Unito

  • 01752 279019

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

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4,8

Tutte le recensioni

(3805)

37.181 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Staff

We was served today by nana (unsure of the spelling of the servers name) she was very patient and understanding a took time to help me find a membership that wasn’t entered in correctly on the computer. Really friendly and great customer service.

15 luglio 2026
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Risposta di GO Outdoors - Plymouth

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I’ve been purchasing from Go Outdoors…

I’ve been purchasing from Go Outdoors for a long time now, can’t fault them, always consistent and never had any faults that weren’t narrowed down without hassle or rebuttal.

Served today by Steph, made me feel welcomed and got me through the tills quick time despite having A LOT of little bits and pieces. 10/10

14 luglio 2026
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Risposta di GO Outdoors - Plymouth

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Another great trip to go outdoors…

Another great trip to go outdoors Plymouth, Steph and Jess helped find a tent we wanted at short notice, friendly, polite and awesome

14 luglio 2026
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Risposta di GO Outdoors - Plymouth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Simon was helpful and knowledgeable…

Simon was helpful and knowledgeable about sandals today

13 luglio 2026
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Risposta di GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Steph was very helpful with my many…

Steph was very helpful with my many questions and she was very knowledgeable and helpful dispute having to work in the heatwave

13 luglio 2026
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Risposta di GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Staff were very helpful despite the…

Staff were very helpful despite the temperature indoors and outdoors. Would have got 5 stars but I wasn’t able to find some of the things I went in to get. For example, camp beds were hard to find. I also wanted a garmin watch that I had seen online but wasn’t available in store. Shout out to Steph who assisted me and gave me advice on how to buy it

11 luglio 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Great service! We popped in and in less than 5 mins Alex fixed my kid’s bike! Superb! Thank you!

11 luglio 2026
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Risposta di GO Outdoors - Plymouth

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

online experience was quick and efficient

My online experience was quick and easy. I searched the catelogue, reserved the item and collected later that day

25 giugno 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service from Sarah and Nana

Excellent service from Sarah and Nana. I’ll visit Go outdoor again. Very helpful and co-operative.

1 luglio 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic staff!

I recently went to Go Outdoors with my son to prepare for his trip to Norway. We arrived with a massive shopping list and were immediately offered help. What impressed me most was the teamwork: as we moved through the store, we were seamlessly handed over to specialised staff members in each department. They guided us every step of the way with great expertise. Thanks to this truly amazing team, we found every single item we needed. Highly recommend this store for its outstanding customer service! A massive thank you to Megan S, Paige, Elsbeth and Jay! So friendly, helpful and pacient.

2 luglio 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Huge thank you to Beth & Steph today…

Huge thank you to Beth & Steph today aho helped out with my sons residential gear. We came in very close to closing time and they were still happy to advise,help and patiently wait for my son to tie his shoelaces and try the ramp "just one more time" it makes a stressful outing that little bit easier when we are met with patience. Thank you both

6 luglio 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Customer caring

. It was early evening so easy to walk around store. Specially came to buy walking poles. I had walked by them without seeing them. A member of staff immediately directed me to them. At the payment desk there were a few queueing but no problem. As soon as I reached Steph she immediately apologised for the wait. She pointed out my discount card had run out and I duly renewed it. All done wirh a lovely smile and courtesy. Also air conditioning was much appreciated on such a hot evening. First class store.

6 luglio 2026
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Valutata 5 stelle su 5

Helpful checkout assistant

What a helpful and friendly person Nana was today at the checkout! She was really kind and gave me good advice about my purchases. She was a breath of fresh air on a very hot day. Thank you, Nana.

6 luglio 2026
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Risposta di GO Outdoors - Plymouth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, particularly Steph on the till who helped arrange my Go Outdoors discount card and was very chatty and friendly. I found the things I wanted at very good cost. Highly recommend Go Outdoors.

6 luglio 2026
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Risposta di GO Outdoors - Plymouth

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service from Alex

Had great service from Alex whilst purchasing a bike on the cycle to work scheme. He was extremely helpful

5 luglio 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service today at Plymouth Go…

Great service today at Plymouth Go Outdoors as usual , from a lovely lady called Steph 👍

5 luglio 2026
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Risposta di GO Outdoors - Plymouth

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Steph and Jay A were fab!

Steph and Jay A were fab!

4 luglio 2026
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Logo di GO Outdoors - Plymouth

Risposta di GO Outdoors - Plymouth

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Click and collect pick up

Wonderful quick click and collect service from Suzzanne and Matt ( who despite being Ex RAF for which we cant he can’t help bless him 😉 and therefore surprised he was in work and not trying to find the 5 star hotel) joking aside both of them were friendly , swift with the click and collect - both a credit to the company

4 luglio 2026
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Risposta di GO Outdoors - Plymouth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by Suzanne and she was amazing…

Served by Suzanne and she was amazing at helping me source an inflatable sofa. Highly recommend

3 luglio 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

great experience thankyou Beth

great experience thankyou Beth! loveliest lady! helped my parents with buying a dryrobe and some new walking trousers 🫶

27 maggio 2026
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Risposta di GO Outdoors - Plymouth

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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