GO Outdoors - Plymouth Recensioni 

3805
•
TrustScore 5 su 5

4,8

Cattewater Road, Laira Bridge Road, PL4 0SE Plymouth, GB

•

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Valutata 5 stelle su 5

Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

So much was out of stock in my size (medium). It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes acro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought some Scarpa gtx shoes today in the large ‘outdoor megastore’, my first visit. Expecting fair prices, I was pleased and surprised by the high level of staffing. Most large outfits like thi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the Plymouth store to help my husband buy some walking shoes but I ended up buying two pairs myself! Teesh was so knowledgeable but not pushy and this made a real difference by putting me at... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Club di arrampicata
  3. Negozio di abbigliamento activewear
  4. Negozio di articoli per la corsa
  5. Negozio di biciclette
  6. Servizio di equitazione

Informazioni su GO Outdoors - Plymouth

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Regno Unito

  • 01752 279019

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

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4,8

Tutte le recensioni

(3805)

37.114 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Matt in Plymouth help me replace some…

Matt in Plymouth help me replace some fishing equipment. Very friendly & knowledgeable about fishing in the Devon area. Thanks Matt great advice.

19 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went into Plymouth Go Outdoors today…

Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained what we needed to look out for . Would definitely recommend.

28 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really nice customer service with Megan…

Really nice customer service with Megan S help me with my purchase and even pointed out my blue light card as well , excellent

27 settembre 2026
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Risposta di GO Outdoors - Plymouth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ollie was superb in helping select new…

Ollie was superb in helping select new walking boots - knowledgable and attentive. Pleased with the Meindls Iended up choosing after trying six different options.

26 settembre 2026
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Risposta di GO Outdoors - Plymouth

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Suzzanne was so helpful today with…

Suzzanne was so helpful today with helping me find my winter coat. Thank you x

27 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful member of staff…

Thanks Sarah for helping me to sort out my discount card. You were so helpful, it's appreciated.

25 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Customer service

Purchased some items today and the lovely Sarah was amazing. Very helpful and deserves a pay rise.
Keep up the good work

25 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service by both Ollie and Megan C, both of them went above and beyond to help us get exactly what we needed. Thank you!

25 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 3 stelle su 5

So much was out of stock in my size…

So much was out of stock in my size (medium).
It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes across so many items (e.g. tshirts/trousers) - and its been like this since I started looking regularly a couple of months ago.

Staff are always excellent, but the queues can be ridiculous - especially when someone has a membership issue (I’ve turned around and left a couple of times when I’ve seen a long queue).

I wish there was no member pricing, it’s just a nuisance, and makes it look like you’re cheating non-members. If membership were a good idea, every shop would do it.

I also wish there were a seating/coffee area for family members who are bored waiting for one enthusiast.

Good shop though, I’ve bought loads lately (would have bought twice as much if you had stock in my size).

15 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Dry Robe.

Went in with the mother-in-law who has decided to join a group of cold water swimmers !! Crazy lady, anyway she wanted a Dry Robe and Go Outdoors have a huge range of products to choose from so she found what she wanted and away we went.

7 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

saffron (lovely staff member)

loved all the selection available, lovely deals on got a few bargains. was served by saffron and she was very talkative and friendly, had a bubbly personality which made our experience better! will totally be coming back soon!

24 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Suzzanne was very helpful looking for…

Suzzanne was very helpful looking for trousers for me and found exactly what I wanted

24 settembre 2026
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Risposta di GO Outdoors - Plymouth

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We for the first time in Plymouth today…

We for the first time in Plymouth today saw Matt on the fishing section, i know all the staff do their best to help but Matt is an experienced fisherman and its a breath of fresh air to see somebody on that section who really has an interest in his section, as always good products at a good price 👍

21 settembre 2026
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Risposta di GO Outdoors - Plymouth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service and a great selection of items

I visited the Plymouth Store today wanting some advice about walking boots - my problem is that I am a size 3 and often find that walking boots of this size are made for children and consequently do not last me for more than one season of 6 months or so. After a chat with Simon, I settled on some Scarpa women's Gortex boots that were not only super comfy but fulfilled all of my requirements.
I was even more thrilled when I was served by Steph at the tills who told me that they come with a 12 month guarantee!
I would never usually treat myself to walking gear at this price but I was absolutely trilled to be able to use my blue light card alongside my go outdoors card to get a discount.

Overall I was really pleased with my visit to the store. The staff were so helpful and polite and really informative.

21 settembre 2026
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Risposta di GO Outdoors - Plymouth

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Click and Collect excellent

Click and Collect was easy with next day service.The staff were efficient and friendly.

11 settembre 2026
Logo di GO Outdoors - Plymouth

Risposta di GO Outdoors - Plymouth

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Landing nets

I have just visited the Plymouth store and was attended to by Matt. He was very helpful and demonstrated an exallent knowledge of the fishing department. He is a credit to your store.

21 settembre 2026
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Logo di GO Outdoors - Plymouth

Risposta di GO Outdoors - Plymouth

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Steph was really helpful and friendly

Steph was really helpful and friendly.
The Plymouth store all the staff go above and beyond .

17 settembre 2026
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Logo di GO Outdoors - Plymouth

Risposta di GO Outdoors - Plymouth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Beth was amazing at helping me find…

Beth was amazing at helping me find some waterproof boots for work, very happy with them - great to have dry feet after a disappointing purchase at another company.
Beth was very knowledgeable, friendly and funny!

12 settembre 2026
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Logo di GO Outdoors - Plymouth

Risposta di GO Outdoors - Plymouth

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good quality and value for money in all…

Good quality and value for money in all departments.
Excellent service from Matt at checkout, happy to chat about my purchase and give advice, nice to have a staff member who knew and fishing.

17 settembre 2026
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Logo di GO Outdoors - Plymouth

Risposta di GO Outdoors - Plymouth

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Wanted to say thank you to Matt for…

Wanted to say thank you to Matt for helping my son get some fishing kit. He caught a fish using advice Matt gave him, so thank you! I hope he’s there when we come back in again for some more bits!!

17 settembre 2026
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Logo di GO Outdoors - Plymouth

Risposta di GO Outdoors - Plymouth

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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