Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I purchased an ebike from Go Outdoors a couple of weeks ago. I googled the Halfords range and another website that deals in second hand bikes but couldn't really find anything suitable. I only ca... Leggi di più
L'azienda ha risposto
So much was out of stock in my size (medium). It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes acro... Leggi di più
L'azienda ha risposto
I bought some Scarpa gtx shoes today in the large ‘outdoor megastore’, my first visit. Expecting fair prices, I was pleased and surprised by the high level of staffing. Most large outfits like thi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Plymouth
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Regno Unito
- 01752 279019
4,8
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing customer service from Nana and…
Amazing customer service from Nana and Adam.
27 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Amazing customer service
Go outdoors staff so helpful and we t the extra mile trying to help me find clothes for.my alaska.trip. Very impressed!! Especially helpful jess and Sue at plymouth branch. It made a stressful shopping experience really enjoyable so thank you xx
27 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
10/10
10/10. Fantastic. Steph and Nana both very nice to work with !
27 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I came in to get myself an electric…
I came in to get myself an electric bike through cycle to work scheme. Sue helped me find the bike I was after and Andy helped me finalise and take the bike out the door. Very friendly and quick and easy.
26 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Jess was very helpful and able to find…
Jess was very helpful and able to find me a suitable shoe that fitted very well. Very good customer service
25 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent staff
Excellent staff - Megan and Jay who were helpful and knowledgeable. I bought a Butane gas canister for my campervan which was in stock and brought to the till within a few minutes.
25 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff!
24/7/26
Excellent service from Steph today!
Very pleasant and helpful when purchasing my Tilley Sun hat...
Store clean and tidy with PLENTY of choice....
23 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great experience with helpful and…
Great experience with helpful and friendly staff in Plymouth Go Outdoors today. My Mum says a huge 'thank you to Beth for being so patient and helpful' with getting her fitted with the right sandals.
25 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Beth served us and she was charming and…
Beth served us and she was charming and really helpful. We came away from the store very pleased with our purchase.
25 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Steph was very friendly and efficient.
22 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
A lovely lady called Steph helped me…
A lovely lady called Steph helped me out with my purchases.
23 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We were helped by Saffron on the tills
We were helped by Saffron on the tills, there was a pricing issue and she sorted it quickly and was honestly so lovely, really improved our customer experience x
23 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Good quick service by steph
23 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Walking boots purchase.
1st order sorted very quickly, walking boots, unfortunately needed next size up. Ordered, and again able to collect next day, and get refund for my first purchase. Staff in Plymouth branch of Go Outdoors friendly and helpful .
15 luglio 2026
Risposta di GO Outdoors - Plymouth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Camille Provided good advice with a…
Camille Provided good advice with a delightful manner and loverly smile.
22 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent
Excellent - will visit more often - store has a lot to offer. Both Beth for finding shoes and the lady who helped select a hat were kind and helpful.
20 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Disappointed
The girls in store didn't know, what they were doing very un-organised didn't fill me with much confidence. Couldn't find my items. Puts me off from ordering online.
6 luglio 2026
Risposta di GO Outdoors - Plymouth
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great experience
Previous great experience when purchasing items and sadly today I had a return. Megan S was helpful and friendly and provided a great service.
18 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great visit
Beth who served us at the till was great. Very friendly, funny and made it a very lovely experience.
15 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Lovely People!
We were restocking and repairing out tent in the middle of our camping trip and stopped off at the Plymouth GO Outdoors.
The Ollie, Beth, and Simon were so lovely and helpful and incredibly friendly. Another member of staff who we unfortunately didn't get the name of also help us with our tent pole repairs. Absolutely brilliant!
15 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.