Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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So much was out of stock in my size (medium). It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes acro... Leggi di più
L'azienda ha risposto
I bought some Scarpa gtx shoes today in the large ‘outdoor megastore’, my first visit. Expecting fair prices, I was pleased and surprised by the high level of staffing. Most large outfits like thi... Leggi di più
L'azienda ha risposto
I visited the Plymouth store to help my husband buy some walking shoes but I ended up buying two pairs myself! Teesh was so knowledgeable but not pushy and this made a real difference by putting me at... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Plymouth
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Regno Unito
- 01752 279019
4,8
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Very helpful
Very helpful, without being intrusive while I was chosing new walking boots.
Checkout staff friendly and helpful too (Steph)
6 agosto 2026
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Risposta di GO Outdoors - Plymouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service
I went in store feeling frustrated that the website was saying my tent was in stock, I kept ordering it and paying for it and then it would be cancelled. Camping trip planned for this weekend and now no tent. I was assisted by Alana who was brilliant. She was empathetic and apologised for the inconvenience. She helped me find a suitable replacement tent and offered me a discount on it due to it being a second best option and more than I had originally wanted to pay. I came out feeling listened to and satisfied that I was prepared for my weekend away.
5 agosto 2026
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Risposta di GO Outdoors - Plymouth
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Nana
Excellent service by Nana, very helpful and explained everything clearly and concisely
4 agosto 2026
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Risposta di GO Outdoors - Plymouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I would like to give the upmost…
I would like to give the upmost gratitude today to one of your employers Matt Powell, came In today to look at fishing equipment, as a newbie to the sport his knowledge and professionalism he shown me was exempt, he was kind, well spoken and I walked away with a better understanding of is required for my up coming trips. Top bloke look forward to coming back for more of his expertise thank you Matt.
3 agosto 2026
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Risposta di GO Outdoors - Plymouth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Matt served us both in store and at the…
Matt served us both in store and at the checkout, he was brilliant and so helpful today :))
3 agosto 2026
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Risposta di GO Outdoors - Plymouth
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Happy staff
We arrived today looking for a fishing net. We were helped by latesha. She was very chatty and knowledgeable. Nothing was to much trouble. From first contact to the tills she was very upbeat and smiley. Wonderful girl and service . Thanks
3 agosto 2026
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Risposta di GO Outdoors - Plymouth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Plymouth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Maria served us at the till and…
Maria served us at the till and provided excellent service, we always love coming to Go Outdoors in Plymouth!
2 agosto 2026
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Risposta di GO Outdoors - Plymouth
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Limited staff on for the size of the…
Limited staff on for the size of the store I felt, however a shoutout to Ollie who was very helpful when we needed help with purchasing a bike! Thank you!
30 luglio 2026
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Risposta di GO Outdoors - Plymouth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
No steps & dog friendly
No steps to fight with. Automatic doors. Bathroom on site. Store clean and tidy. Items well labeled. Air conditioned, well lit and spacious. Great selection of tents. Dogs welcome, dog water and snacks provided.
We were served by Nana and she was warm and helpful.
Free car parking lot- large. Bit odd to get into.
31 luglio 2026
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Risposta di GO Outdoors - Plymouth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Nana was amazing and so helpful, kind and patient!
Nana was amazing, so polite, helpful and a credit to Go outdoors!
31 luglio 2026
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Risposta di GO Outdoors - Plymouth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and polite
Very helpful and polite, Nana is very friendly and considerate
31 luglio 2026
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Risposta di GO Outdoors - Plymouth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff at Go Outdoors, Plymouth
Teesh was very helpful in the fishing department and Mesen’s service on the checkouts was great.
31 luglio 2026
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Risposta di GO Outdoors - Plymouth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Suzanne in the plymouth store was…
Suzanne in the plymouth store was incredible helpful. She went above and beyond to help me find what I was looking for.
30 luglio 2026
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Risposta di GO Outdoors - Plymouth
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Always feel welcomed
The staff are always friendly when I come in. Steph served me on the checkout where she answered a couple of questions I had. Thanks!
29 luglio 2026
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Risposta di GO Outdoors - Plymouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Plymouth
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Beth at Plymouth was very helpful with…
Beth at Plymouth was very helpful with us trying on all sorts of footwear. Thanks
29 luglio 2026
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Risposta di GO Outdoors - Plymouth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
The staff went over and beyond!
The staff went over and beyond!
Helpful, and friendly.
Jess and Sue... look out for them, they couldn't do anymore!
27 luglio 2026
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Risposta di GO Outdoors - Plymouth
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Amazing customer service from Nana and…
Amazing customer service from Nana and Adam.
27 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Plymouth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Amazing customer service
Go outdoors staff so helpful and we t the extra mile trying to help me find clothes for.my alaska.trip. Very impressed!! Especially helpful jess and Sue at plymouth branch. It made a stressful shopping experience really enjoyable so thank you xx
27 luglio 2026
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Risposta di GO Outdoors - Plymouth
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
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