GO Outdoors - Clydebank Recensioni 

3188
TrustScore 5 su 5

4,9

79 Livingstone Street, G81 2XA Clydebank, GB


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Valutata 5 stelle su 5

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of j... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Clydebank

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 79 Livingstone Street, G81 2XA, Clydebank, Regno Unito

  • 01414 062665

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3188)

35.238 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very useful advice from David C.

Very useful advice from David C. Helped me decide on the right walking boots, and gave me some good pointers on other gear too.

18 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Clydebank

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Spoke to Ross

Spoke to Ross, who was able to give me advice on roof bars for my car, was very knowledgeable and helpful. He also let me get on with browsing throughout the store and I didn't feel any pressure to buy. Was again helpful when I told him I was going to buy roof bars he confirmed that they would fit my car.

21 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Friendly Staff

May was friendly, knowledgeable and extremely helpful.

20 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I had ordered a pair of walking boots…

I had ordered a pair of walking boots online from Go outdoors,
When they arrived they were the wrong size.
On the return slip it said I could return directly to my nearest store in Clydebank .
I was directed to one of the assistants Ross.
He was extremely helpful and took me through a variety of boots which would be better suited for the walking I was about to do.
I came away with a great set of boots and want to thank Ross personally for his proffesional help.

21 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Clydebank

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thanks Alan!

I went into the store with a large shopping list (over 30 items) to get for my Duke of Edinburgh group. When I was looking around one of your colleagues Alan asked if he could help and I explain I was looking for a lot of items, he had a look at my list and immediately offered to help. He came around the store showing me where each item was, asked what sizes I was looking for and put it in my trolley. What would have taken me an hour I managed to do in less than 20 minutes thanks to Alan’s help and his excellent knowledge of products and the store. Alan was a fantastic example of 10/10 customer service and a definite reason to go back to Clydebank. Thanks Alan :)

18 maggio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good selection and helpful staff

Was looking for a new style of casual walking shoes. Good choice available and Alan was very helpful answering questions about the products and helping me make my choice.

20 maggio 2026
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Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ross went above and beyond for me

Ross went above and beyond for me. Ended up calling another store to see if they had my size....luckily they did!!

19 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I'd like to thank Ross and May for…

I'd like to thank Ross and May for their great service today, I visited the store with an enquiry about a purchase and they both helped me and make me feel very comfortable, very well managed store with lots of positive aspects , it's a bit far from my house but I prefer to travel as I know the staff here are so helpful

19 maggio 2026
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Risposta di GO Outdoors - Clydebank

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Robbie is a absolutely saviour

Robbie is a absolutely saviour! He always gonna help you and your bike not matter how much you SCREW up

19 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Clydebank

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ross was outstanding!

Fantastic experience. Reasonable prices and plenty of choice. In particular Ross was extremely helpful when helping with Duke of Edinburgh kit for my son. He recommended a sleeping bag which wasn’t on the recommended list but my son came back saying he was the only one out of the 8 in the group who was warm and cozy. It’s great to have staff who have that kind of level of expertise! Thanks Ross!

15 maggio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very lovely staff (especially Ross) and…

Very lovely staff (especially Ross) and they were extremely helpful. Go Outdoors has every thing you could possibly need and is the place to go when you need to shop for DofE.

18 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very happy

Had our tent poles repaired, the service was quick and smooth.

The staff are friendly and efficient. Just what you need.

16 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Clydebank

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent returns system…

Walking shoes proved too tight after wearing for few days in my home. Returned shoes to Clydebank store. Friendly and helpful staff. On this occasion, couldn’t find suitable alternative shoes. Full refund given without fuss.

8 maggio 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Susan was really helpful

Susan was really helpful! I bought a product that can’t be returned for safety reasons so she made sure I was happy with the purchase. Love this shop!!

11 maggio 2026
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Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good selection available and Ben was…

Good selection available and Ben was very helpful

4 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 2 stelle su 5

Staff and store were great

Staff and store were great . System for click and collect leaves a lot to be desired.

3 maggio 2026
Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent and cheerful staff Jon and…

Excellent and cheerful staff Jon and Sophie. L
Good price for the items purchased and relevant advice given.

8 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very knowledgeable staff

Was served by Robbie E today, very knowledgeable and helpful handing out top notch advice on the best fleeces for summer use

7 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Store was well stocked and easy access…

Store was well stocked and easy access to products. A virtual Aladdin's cave. Staff very helpful when help required will be back.

30 aprile 2026
Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store

Visited the store for just a wee browse and picked up some items at a great price, good layout and plenty of stock, served by Susan at the tills who was very helpful.

6 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Clydebank

Risposta di GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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