Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of j... Leggi di più
L'azienda ha risposto
I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Leggi di più
L'azienda ha risposto
I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Clydebank
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
79 Livingstone Street, G81 2XA, Clydebank, Regno Unito
- 01414 062665
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
David was an absolute star
David was an absolute star! He explained the different types of camping stoves and showed me how they work. I purchased one which I can't wait to try out!
1 giugno 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Full court press for Service
All the staff that helped me on my visit were very freindly amd helpful, even when a product I wanted to buy was unavailable. The found me a suitable trolley and even helped me out to the car and assisted loading it. I cant rate them highly enough. Especially Lee Cross who was exceptionally helpful.
28 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Cycle repair.
Handed my bike in for repair today at clydebank. Was repaired, and back with me within an hour by a knowledgeable, helpful young man.
Great price too, well done Robbie!!!
1 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Returning an item
I had to return an item I purchased a while ago. The issue I had was sorted out very quickly. Allan and May were very helpful and friendly.
2 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great service!
Sophie G was just great, giving me a lot of help and answering my questions about the items I purchased. We joined as members as well. Very satisfied.
1 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Click and collect...disaster
Made a click and collect order and i did not receive a text to let me know item was ready. I had to email then wait for response to find out my item was ready for collection!
18 maggio 2026
Risposta di GO Outdoors - Clydebank
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Really helpful people
Really helpful people. Sorting out what I needed. Robbie went the extra mile
29 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful
The staff were very polite and helpful I was served my Kieran and Chris.
30 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Clydebank
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Riliable
Thanks to staff in shop always helpful+robbie(bike)never a problem to him always good advice+helpful
28 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Was served by Robbie
Was served by Robbie, who was really helpful and polite. Good store with a wide range of gear
26 maggio 2026
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Risposta di GO Outdoors - Clydebank
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great staff members!
Ross was so helpful! Looking for a rucksack to take travelling later on this year and he couldn’t be more knowledgeable. I will be back to purchase!
26 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Susan and Dave
Susan and Dave. Very helpful, kind and was able to find everything we were in for and more.
25 maggio 2026
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Risposta di GO Outdoors - Clydebank
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Susan and Dave very good very helpful…
Susan and Dave very good very helpful to us beginners wished us luck on hike
25 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Clydebank
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Robbie was super accommodating with us
Robbie was super accommodating with us; we had a problem with one of our bikes, and while we were travelling in the area, he fixed it in less than 2 minutes and was very nice to us. Thanks again!
24 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Highly recommend visiting this store
Visited the store today to pick up some gear for my son’s Duke of Edinburgh trip. A huge shout out to Ross, who was extremely helpful and made sure we got exactly what we needed. Great store and excellent staff!
23 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Perfect shopping experience
A very big ‘thank you’ to Alan who was a great help today when I needed a bit of guidance with choosing new hiking shoes. He was patient, knowledgeable and didn’t make me feel rushed or that he was pushing a sale. Great customer service! 😃 He then helped my partner and we both left with new footwear and very happy.
The lady on the till was also helpful and polite, but I’m afraid I didn’t get her name.
All in all a perfect shopping trip! 😃
23 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Clydebank
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Very useful advice from David C.
Very useful advice from David C. Helped me decide on the right walking boots, and gave me some good pointers on other gear too.
18 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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