GO Outdoors - Clydebank Recensioni 

3182
TrustScore 5 su 5

4,9

79 Livingstone Street, G81 2XA Clydebank, GB


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Valutata 5 stelle su 5

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The rear tent pole on my Sandero4 tent split and I had taped it together myself for a temporary fix. My next camping trip was on the coast so didn’t think it would hold out with the winds. I popped in... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Clydebank

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 79 Livingstone Street, G81 2XA, Clydebank, Regno Unito

  • 01414 062665

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3182)

34.419 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Go outdoors is an amazing shop

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn't track your parcel but does send alerts regarding your direct debits from your bank, NO THIS IS NOT A JOKE, this is what happened to me, the bank has been contacted to make sure there is no strange activity in my account!.
IF ANYONE FROM GO OUTDOORS GETS TO READ THIS PLEASE CHANGE YOUR TRACKING SERVICE ASAP,
Thanks, Scott

2 settembre 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Newbie Campers

Chris R looked out a ton of stuff for us newbie campers looking to get on the road. Was knowledgeable and helped us with absolutely everything. Great shopping experience. Thanks very much.

30 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I got wonderfull service today at the…

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of spending my hard earned cash enjoyable . Nice to get a smile and treated with efficiency and kindness, he packed my bag , well done Ceiren

30 agosto 2026
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Risposta di GO Outdoors - Clydebank

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

VIP service from Scott & Ben

VIP service from Scott & Ben
New pair of waterproof hiking boots. He knew his stock inside out as well as all the technical aspects of each boot. Gave me plenty of time to try different boots to make sure I got the right ones. Very impressed!

24 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service from Ross C in the…

Excellent service from Ross C in the first instance he identified the issue and offered to fit a new inner tube / valve there and then. It helps as a member to know you can drop in and get quick and affordable repairs.

29 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Needed replacement spokes

Needed replacement spokes, initial contact with a young man on the shop floor,who was more than pleasant, couldn't help so he put out a call for another assistant who certainly could help and did, exactly the type of staff any company needs to succeed, excellent.

29 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I am a regular visitor to Go Outdoors…

I am a regular visitor to Go Outdoors in Clydebank and always find the staff to be friendly and helpful.

29 agosto 2026
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Risposta di GO Outdoors - Clydebank

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I visited GO Outdoors today looking for…

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to explain the different bike options, helping me understand what would best suit my needs. He answered all my questions, gave honest advice, and made the whole experience relaxed and enjoyable. Fraser also explained that when I order my bike and it's delivered to my home, I can bring it into the store and the team will build it for me, which was really helpful to know. Fraser is a real credit to GO Outdoors. Thanks for all your help.

28 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

My brother got his birthday present…

My brother wanted something he was unable to get where he lives. I found it with this company. They had to bring it to the store nearest me, and they let me know when it arrived. So I was able to collect it, send it to my brother in time for his birthday, and he was very pleased with it.

14 agosto 2026
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Risposta di GO Outdoors - Clydebank

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service!

I was served by Lynne today who was full of knowledge of the products I was purchasing today, great friendly customer service!

27 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The rear tent pole on my Sandero4 tent…

The rear tent pole on my Sandero4 tent split and I had taped it together myself for a temporary fix. My next camping trip was on the coast so didn’t think it would hold out with the winds. I popped into go outdoors in Clydebank for a replacement but Chris kindly organised a repair for me. Great service

27 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service, pleasant staff

Sales assistant Jon, was very helpful and was happy to assist bringing out various pairs of shoes to try on.
Sophie G was also very nice at checkout.

25 agosto 2026
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Risposta di GO Outdoors - Clydebank

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

Phoned to check item was in stock. Chris checked and as only two left, he agreed to put them by till for me to collect. It all went to plan and price was very good. Thanks Chris, it's a joy when retail staff make things work as they should

23 agosto 2026
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Risposta di GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Young man was very helpful and…

Young man was very helpful and knowledgeable.
Will definitely come back.

22 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Another great visit today

Just been to go outdoors today and I had loads of questions about walking boots. I asked a member of the team for help and sharen was there to answer all of my
Questions. She was so helpful and interacted well with my playful toddler. I have been to the store a few times now and have found sharen to be friendly and very knowledgeable every time I go there. Thank you so much… again

22 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Plenty of space to check out tents and…

Plenty of space to check out tents and plenty merchandise to view, staff were very pleasant and full of information. The staff made our first time there brilliant thank you

8 agosto 2026
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Risposta di GO Outdoors - Clydebank

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

I have ordered twice and both times tge…

I have ordered twice and both times tge order was canceled

14 agosto 2026
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Risposta di GO Outdoors - Clydebank

Thank you for taking the time to leave a review.

I am very sorry to learn that both of your orders were cancelled. I completely understand how disappointing and frustrating this must have been, particularly after it happened more than once.

Whilst we have systems in place to help maintain accurate stock information, unfortunately stock discrepancies can occasionally occur, resulting in orders being cancelled when an item is no longer available. That said, I appreciate this is especially frustrating when multiple orders have been affected.

Please accept our sincere apologies for the inconvenience and disappointment caused. We value your feedback and are sorry that your experience has not met the standard we aim to provide.

Kind Regards
GO Outdoors Customer Care

Valutata 5 stelle su 5

Highly recommend

We had been into the Clydebank store a few times looking at tents, and every time Lynne was so helpful, friendly and patient. She really went above and beyond to help us find the right tent and made the whole experience so much easier and enjoyable.
It was Lynne’s amazing customer service that really stood out to us and made our experience in the Clydebank store such a positive one. She is a real credit to the store and deserves recognition for how helpful and lovely she was.
We would highly recommend the Clydebank store, especially if you get the pleasure of being helped by Lynne. Thank you so much for all your help! 😊⛺️

21 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

All the staff were helpful and…

All the staff were helpful and knowledgeable, especially May and Allen....and the value for money was excellent.

20 agosto 2026
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Risposta di GO Outdoors - Clydebank

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

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