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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Made the purchase from the website. Received a confirmation straight away saying that the delivery company would be in touch to confirm day and time of delivery. Delivery made within 5 days and firs... Leggi di più

Valutata 5 stelle su 5

We purchased garden furniture and they couldn't be beaten on price. As we were spending quite a bit of money on a company we hadn't heard of before we did a lot of checking before purchase. We were no... Leggi di più

Valutata 2 stelle su 5

Garden dining set delivered but one leg was damaged. Phoned for replacement leg asap as needed set for family party. Not very helpful. We were told they’d pass problem on to suppliers but could not sa... Leggi di più

Valutata 1 stelle su 5

It was a nightmare, we ordered a new bin store online. The pallet was left outside our house, broken blocking our cul de sac. Fortunately the driver came back and took it despite arguing with half the... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino
  2. Negozio di barbecue

Informazioni su Garden Street

Informazioni fornite da varie fonti esterne

Extensive Product Range
From stunning outdoor garden furniture to attractive summerhouses, GardenStreet is home to a fantastic range of garden products, all at competitive prices.
We work with a wide range of suppliers in order to obtain quality products.
We offer free delivery on many of our brands across the UK mainland. A number of our products are available to purchase today with Next Day Delivery for those all important events and occasions.
Exceptional Customer Service
Our UK based customer service team are at hand to answer any and all product questions and queries you may have. We pride ourselves on offering the best customer service experience we can.
We offer a bespoke made to measure service for Metal Fencing, Railings and Gates, of which our team here in Crewe will be happy to assist with.
Visit Our Cheshire Showroom
You can check out a number of our products at our Cheshire showroom here in Crewe. Offering a range of garden furniture and accessories you can visit our store 7 days a week.
Our showroom stuff are here to help you find the right item for your home and garden.

Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

972 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(972)

33 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

THE CANOPY IS OF A MUCH BETTER QUALITY…

THE CANOPY IS OF A MUCH BETTER QUALITY THAN WE HAD EXPECTED FOR THE MONEY - BRILLIANT STURDY AND DRY ADDITION TO THE PATIO!
WE CONTACTED CUSTOMER SERVICE REGARDING ADJUSTMENTS AND THEY REPLIED QUICKLY AND WERE FRIENDLY.

28 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Pleasant engaging staff with what we…

Pleasant engaging staff with what we were looking for left us to decide, delivery was quick and time to suit placed were we wanted in the garden.
Beautifully designed table and chairs really well made which is hard to find these days, Extremely comfortable cushions are all well made all of the set is waterproof though we have bought a cover for the winter.
Price was brilliant compared to other companies online and around and not as good material.
Would certainly recommend to visit

4 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great company to deal with and great quality product

Great company to deal with, delivery was arranged about a week after ordering with a date / time slot agreed. Log store is really good quality, heavy duty treated timber that looks like it’ll last for years and simple to assemble. Most log stores we looked at were made from rough sawn timber and quite flimsy despite costing more than this one so think we’ve got a great deal. Highly recommended!

4 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Brilliant add on to our house!

Brilliant add on to our house!
I built this myself and I have no experience of building flat pack other than IKEA wardrobes. Very easy to assemble as long as you have the right tools and follow the instructions implicitly. I also used approx 10 tubes of building silicone. Since building, we have had strong winds and torrential rain and it hasn’t batted an eye lid, nor has there been any water ingress, very impressed! Heat retention inside is also great, we have a gas fire pit table and it feels like an indoor snug.

18 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Prompt service

Prompt service , excellent build quality all quality materials, easy to assemble. I would definitely recommend this product and company.

21 agosto 2023
Non scritta su invito
Valutata 2 stelle su 5

Poor customer service

Was initially impresses with the service and furniture, however I notice severe sagging issues soon after purchase. I phone and asked if this is normal. Was told not normal will contact manufacturer. Over a month heard nothing contacted company, their response, they haven't heard from manufacturer, will chase... still no response .... won't use them again.

1 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Sorrento Garden Furniture

I ordered two flat packed hardwood Sorrento chairs and stools in light grey in May 2023 which were delivered promptly. When unpacked there was damage to a stool side and two cushions had marks. These were replaced. After a few weeks of standing in my garden the screw covers had fallen out of the screw holes and I noticed the colour had changed from grey to cream. I was passed on to the supplier Gablemere who initially didn’t accept the change of colour. After photos and a call to Garden Street I was offered another set. I decided to try the natural colour to avoid further colour problems. When it arrived some pieces were also damaged. After further discussions I agreed to try yet another set of grey as I was told it was now being made by a different manufacturer in a better quality wood. I was assured it would be checked before sending out. I received the new set in identical boxes in the usual flimsy packaging which was torn. One of the chairs had damage and a marked cushion which looked as though it had already been returned. I had not kept the original large boxes as I didn’t expect to send it all back and I have no where to store them. I was advised I would have to source my own boxes to send the original set back. At this point I was fed up and wanted a full refund. They eventually agreed to send some boxes large enough to return the goods, when they arrived and were not large enough for the chairs. They send another box. Over the main three summer months I had three sets of damaged furniture, I spent hours unpacking, assembling, dismantling and re-packaging plus phone calls and emails, many deliveries and collections, I bought two rolls of packing tape, and I still don’t have any garden furniture! I feel very upset and frustrated. A goodwill gesture would have been welcome and then I wouldn’t be writing this review but they even refused to refund me for the rolls of tape without a receipt. The furniture is poor quality and poorly packed. I will not be buying from them again.

14 agosto 2023
Non scritta su invito
Valutata 4 stelle su 5

2.5 by 2.5 Gazebo

Once ordered and paid for I was advised that I would receive a call from couriers regarding the delivery . Unfortunately this did not happen , thankfully when the delivery arrived someone was home . Courier told my partner he needed help lifting the item !
On opening the product we noticed a few items had slight damage to ends and corners , something to be aware of , maybe package the product better especially the ends and corners . We had to use plyers to bend the areas open . The cardboard box was very battered so could of been done in transit.
I would recommend that better communication and product to be treated with a bit more respect.
Advise couriers to communicate with customer .
Happy with product once we put together took approximately 5hrs .

31 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service and prompt delivery

Great service and prompt delivery. Even when my initial order was not in stock due to an error they amended my order and swapped out the bbq cover sent separately free of charge and arranged for collection of the original item. Certainly use them again 👍

14 luglio 2023
Non scritta su invito

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