The Garden Furniture Centre Ltd Recensioni 

4856
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Ben and Hanny arrived on time and completed the installation of our wall mounted Eclipse pergola. Happy with the work and service from this company. Quality product and staff.

Valutata 5 stelle su 5

Fantastic company! I ordered the biggest and heaviest bench imaginable. I was given a delivery date which was adhered to. The delivery guys, Peter and Max, went above and beyond to make sure my bench... Leggi di più

Valutata 5 stelle su 5

Ordered a cantilever parasol and bowl from these guys at the Sandringham Show. Small delivery hiccough was resolved with a couple of phone calls and delivery made this morning in time for a summer par... Leggi di più

Valutata 4 stelle su 5

I purchased 2 solar table lamps, both of which were obviously demo models or had been returned. One seems to function perfectly while the other has limited battery life and doesn't default to the las... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili

Informazioni fornite da varie fonti esterne

We are The Garden Furniture Centre and are one of the largest retailers of Garden and Conservatory Furniture on the internet in the UK today. The focus in our range is on quality at competitive prices. Our online catalogue currently holds around 2000 products and we buy everything direct from manufacturers allowing us to pass great prices for quality items to our paying customers. Take a look at our website to view the full range and find out more. We specialise in Teak and Rattan but also have a very large range of Conservatory Furniture as well. Broadly our range includes Sofa Sets and Dining Sets in all shapes and sizes, Garden Benches, Gazebos, Parasols, Shade Sails, Aluminium Furniture, Day Beds, Swing Seats, Patio Heaters, Reclaimed Teak Furniture, Garden Ornaments, Garden Furniture Covers and Sun Loungers.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,7

Tutte le recensioni

(4856)

92 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

attractive and planted with alpine plants.

I looked online after someone recommended the company to me. I had tried to find a double wheelie bin container elsewhere but received or found cheap looking stuff. The bin is constructed of metal but the wood effect pleasantly softens the effect. I had the bin made up and delivered at a moderate cost - it would have cost money to get someone in to do it. The bin has a 'garden top' to plant up and make it look nice as it stands outside the front door. I bought alpine plants ( got info and plants from internet) to plant and I am pleased with the results.

1 settembre 2025
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Risposta di The Garden Furniture Centre Ltd

Thank you for the review, we're delighted to hear you had a great experience with us and enjoy the wheelie bin covers!

Kind regards,
Team GFC

Valutata 5 stelle su 5

Well made and looks great

Complicated but all went together as it should. Getting lots of positive feedback from passers by because something that is supposed to be boring now has a bit of glamour.

13 novembre 2025
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Risposta di The Garden Furniture Centre Ltd

Thank you for your review!

Kind Regards,

Team GFC

Valutata 5 stelle su 5

Wheelie bin storage unit

Wheelie bin storage unit.
We hate wheelie bins. Just make them go away. So we did just that. Bought a posh one. Expensive but by far the best one out there. It is actually a piece of garden design furniture with easy access and plenty of room for other bits and pieces to keep the space tidy.
Two stylish cleverly lockable doors. Nice ..
It has a top exterior platform for plants which we think are better in their own trays. Better for drainage and general plant management.
Highly recommended .
However… we self assembled- no problem but care and a second pair of hands are advisable. Quite heavy but manageable. Definitely ‘Read The Manual’. Flat and level placement a must.

30 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Moreton Conservatory Furniture

My order of Moreton chair and settee was delivered today and assembled on site as requested.

May I congratulate the delivery/assembly staff for the professional way they carried out their tasks. The finished products are very comfortable and look extremely smart in the conservatory.

I am very pleased with both the product and the service provided.

7 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Wheely bin storage

Very good comunication very good quality products we bought a wheeley bin storage unit from thus company and are realy pleased with the product it fits nicely in our garden

30 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent

We recently purchased a Devonshire oak table from The Garden Furniture Centre Ltd and had a great experience from start to finish. Correspondence ahead of our delivery was brilliant. I would highly recommend this company and I will be happy to purchase from them again in the future

31 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Customer Experience

We purchased a 5mtr x 3mtr Bioclimatic Mirage
From start to finish (installation completed today) the Customer experience has been outstanding!
Joanne looked after us right from our first meeting at the Gardeners World Exhibition earlier this year, through to completion today.
Her installation Team (Jonny and his Dad 😀) were simply excellent. Their attention to all details was remarkable and a very pleasant surprise in this day and age where details (even the smallest) are often overlooked or disregarded, not with these Guys - Thank You
Our installation required a unique/ bespoke approach due to the design of our roof line and guttering, that did not phase this Team they designed matching infill panels which means we have an almost seamless fit to our Barn wall.
Great Experience
Great Team
Great product
Great Price
Would highly recommend

10 ottobre 2025
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Risposta di The Garden Furniture Centre Ltd

Thank you for the great review, we've passed along your comments to the team- we are so pleased you are enjoying your new Mirage!

Kind Regards,
GFC Team

Valutata 1 stelle su 5

Shocking Quality!

I ordered and received a garden bench (Product Code KT58). The first heavy wind we had and it blew over onto grass and experienced serious damage. This company are not interested ("as the damage appears to have been caused by the weather, this isn’t something we’re able to take responsibility for." - It is a bench destined to spend its life outside!), but clearly the bench, wood, assembly, or something is well below standard and not fit for purpose, or this would not have happened. As it has not for many benches on my land that blow over all the time (and some on concrete!). So, be very careful when you buy from here. There is nothing offering a qualitative or enduring product it would seem, not for being outdoors anyway!

There is the response. So the claims of, "highest quality Outdoor Furniture" and "guarantees a long life span and durability as teak is naturally resistant to weather elements", are clearly meaningless, as a simple tip over of 90 degrees causes major structural damage...

Three other of my benches were blown over also (two of them onto concrete!), none of those incurred fatal damage (in fact nothing more than a paint chip to the ones on concrete). As I said, clearly the item was not fit for purpose, either faulty assembly, or poor quality timber. Either way, the issue is yours and yours alone.

7 ottobre 2025
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Risposta di The Garden Furniture Centre Ltd

Dear Darren,

We understand that you’re disappointed, but as we’ve already explained, weather damage is not covered under our warranty since it’s not a manufacturing fault. You’ve stated yourself that the item was blown over by Storm Amy, which clearly makes this an external issue beyond our control. We cannot be held responsible for damage caused by extreme weather or other outside factors.

While we do appreciate your feedback, we are unable to offer a replacement or refund in this instance.

Kind Regards,

The GFC Team

Valutata 5 stelle su 5

Very courteous and helpful on the…

Very courteous and helpful on the phone; outstandingly good products - very long lasting (we've had our table and parasol for over 15 years and they're as good as new) - and you can get spares eg parasol cover; very reasonable prices. Would highly recommend to everyone!

8 ottobre 2025
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Risposta di The Garden Furniture Centre Ltd

Thank you for your positive review!

Kind Regards,
GFC Team

Valutata 5 stelle su 5

Amazing team and service

Ordered a pergola and adjustable coffee table for the room and love it. We now live in our new 'sun room'. The sales team were great and dealt with our queries quick and professionally. The installation team was the best! Would highly recommend this company and would purchase from them in a heartbeat again. The after sales service was particularly impressive!

4 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

AVOID- FAULTY PRODUCT, EVEN WORSE CUSTOMER SERVICE AND £450 LOST IN PROCESS

I bought a £799 quad wheelie bin from them at the end of June. Upon assembling it (which cost me an additional £200), we discovered that there was an issue with the frame, which was not levelled: when the base was flush on the floor, then the top at the end would pull up sideways; when the top was straight, then the base end of the frame (fourth bin) would pull upwards. I even had the builder who was doing my kitchen to come and lift my decking to make sure it was level, and to move the storage on different grounds to make sure it wasn't an issue with the floor (it wasn't). We even used levers but it was still not straight. I sent photos, asking they collect it and refund, which was within my rights as a consumer. It took them several days to reply, by which time I had the storage partly dismantled (top , side panels and doors) as it was unusable. They came back 5 days later asking for more photos, which I provided, and suggested that it was an issue with the floor, not their product, which was not true. It went back and forth like that over a dozen messages until a guy showed up unannounced at my house a few weeks later to collect the bin storage. He was rude and complained that the storage hadn't been completely dismantled for collection, to which I replied that I would have dismantled it ahead of him showing up if someone had only bothered to let me know he would come. Three weeks later, I still hadn't been refunded so contacted them again. When they finally issued the refund, it was minus £150, supposedly because the storage bin had scratches and that upon inspection, there was nothing wrong with the product. I replied that if they had collected straight away as I had requested, it wouldn't have shown markings, which were the expected result of the storage being outside so long. I also asked twice that they send me photos of the bin, so I could see for myself if it was indeed level, but they didn't send me any proof of the supposed inspection, just sending back the exact same message twice. Those bins are made in China and drop shipped, and the company selling them obviously doesn't make any quality control before shipping them to the customer. Then when the product is faulty, they put the blame on the consumer. I am now flagging them to Trading Standards, having lost £450 in the process (assembly guy + 2 hours of builder time + the £150 they kept).

8 agosto 2025
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Risposta di The Garden Furniture Centre Ltd

We would like to clarify a few important points regarding your order.

The product you received has been thoroughly checked, returned, and reassembled by our team, and no faults were found with any of the parts. However, the photos you provided show that the wheelie bin cover was assembled by a third-party builder who has built this on an uneven surface, with pieces of wood placed under the frame.
As we clearly state in our instructions, this product must be assembled on a flat, level surface to ensure proper stability and alignment.

Upon its return, it shows the item was found to be badly scratched due to an attempted assembly that did not follow the guidance provided.

Our products, when assembled as directed, are designed to be sturdy and reliable. We always recommend following the assembly instructions carefully and ensuring the base surface is even before beginning the build.

I would also like to clarify that these products are not drop shipped, this is our best-selling product, with over 3,000 units sold, and we have never had this issue reported before when the product has been assembled correctly.

Kind regards,
The GFC Team.

Valutata 5 stelle su 5

First class product.

I would definitely recommend this company. The product and service is first class. From ordering to delivery there were no issues and communication was very responsive. My gazebo was professionally installed by Zak & Maris who offered advice on the best location and explained the operation of the gazebo functions. All packaging was removed and they even offered to place the garden furniture back onto the decking.

2 settembre 2025
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Risposta di The Garden Furniture Centre Ltd

Thank you for your feedback,

We appreciate you taking the time to leave your experience with our company.

Kind Regards,

The GFC Team

Valutata 5 stelle su 5

We order our 2 gazebos and various…

We order our 2 gazebos and various other items of furniture. However we had to get our garden ready first. The team were very patient whilst our hard landscapes done and we had decided to change a couple of items later on. This was all handled very well and the team at the warehouse were very helpful.
On the day of delivery Zak & Manny came to deliver and erect the gazebos. They did an excellent job and worked very hard even thought it was extremely hot. They both returned the next day to finish off and erect our outdoor kitchen. Both were very kind and helped us decide on positioning of the various units- moving them around for us to allow us to see different options. They were both courteous and very hard working and we were impressed with their great customer service. Thank you Zak & Manny.

12 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Ordered a parasol base and it arrived…

Ordered a parasol base and it arrived in three days. It’s a great base with castors and different parasol mounting holes. The item is very heavy at 90kg but the delivery driver was brilliant. Took great care not to scratch the base and manhandled it to the rear of my property. So grateful for this as I would never have lifted it. Thanks for a pleasant experience with the company and many thanks to the driver.

12 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Brilliant customer service

Ordered a Sherwood picnic table online. The item was delivered promptly and we were pleased to see that it was of excellent quality. Unfortunately after a couple of months use one of the table top panels became warped. We contacted The Garden Furniture Centre to see if they could possibly send us a replacement panel. Unbelievably they went one better and sent us a complete new table top. This level of customer care has left us in no doubt that we will use this company again. Thank you Garden Furniture Centre.

24 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Conservatory Furniture

I ordered conservatory furniture for my mother a couple of weeks ago. As we live in Scotland it was not possible to visit the store and look at the quality and the selection ourselves. It was therefore essential to read and trust the reviews and as they were positive we decided to 'take a chance'.
Spoke to Billie, who was friendly and professional. Told that the order would take up to 4 weeks. It only took 2.
There was a slight issue with the delivery but this was rectified immediately. Rob couldn't have been friendlier.
The delivery guy Alan was also great.
Finally, my mum is very happy with the quality, she says that she has never sat in such comfortable cushions and she LOVES the footstool!
I highly recommend this Garden Furniture Centre.

Thank you.

I have only 1 recommendation. It was difficult to really guage the colours of the cushions online. The icons are tiny! I'm sure I could have ordered a sample but I didn't have the patience to wait for that!!

3 luglio 2025
Non scritta su invito

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