On time, both Joe & Stewart nice chaps, removed shoes as raining put protective covers down. Placed mattress on frame took away rubbish. Polite, professional & personable guys. Credit to your bus... Leggi di più
Sede
Cambia sedeUnit 11 St Modwen Park, Electric Avenue, LN6 9BJ Witham St Hughs, Newark, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The delivery drivers James and James were both brilliant. Super friendly and polite. Did all the little things to make the delivery a nice experience, took their shoes off without asking, were chatty... Leggi di più
First class service from start to finish. No pressure but helpful advice in store from salesman. Phone call to arrange delivery date then updates on time slot on given day and phone call to say they... Leggi di più
We couldn’t have asked for a better delivery team when our new sofa and two chairs arrived. From the moment they arrived, both members of the team were incredibly helpful, polite and professiona... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Unit 11 St Modwen Park, Electric Avenue, LN6 9BJ, Witham St Hughs, Newark, Regno Unito
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Great from start to finish
Great from start to finish. Clear communication and accurate timings. Very pleasant delivery drivers.
Potrebbe usare l'IA per rispondereMostra di più
The sofa itself and delivery team are…
The sofa itself and delivery team are great however when buying the sofa the sales agent struggled to get the order to go through the system at the price we agreed. As a result she promised to issue a £50 refund against the deposit paid once the finance had gone through. Despite promising to do so on tbe phone this has not happened, I’ve since called twice (they never answer the phone) left two voicemails and not had a call back so will likely have to deal with via Amex as a chargeback which is really disappointing especially as the sofa is great

Risposta di Furniture Village - RFC Newark
The delivery team of James and James
The delivery team of James and James, were professional, friendly and delivered on time.
First class service.
Hercules and Dan
Hercules and Dan
Delivery was on time. Hercules and Dan were very pleasant and couldn’t have been more helpful in moving my disabled husbands bed. All in all a very good experience
Great service from start to finish.
Simon and Andy were very helpful and respectful of my property bringing in the new sofa. They unpacked and assembled it, taking all the rubbish away carefully. They were good natured and kind. The whole process with furniture village store in Exeter and the delivery has been really stress free and great prices in the summer sale. Thank you.
Dan & Hercules Superb.
Dan & Hercules were great. Dan rang me 20 mins before arrival. Very polite and friendly. Put everything together with ease and professionalism. Superb.
Great service
Great service. Met the timescales when ordering, all set up by the friendly delivery drivers.
They were absolutely lovely and…
They were absolutely lovely and professional people. They put everything together. Left my house clean and tidy . 10/10
Absolutely great 😊
Simon and Andy were extremely polite
Simon and Andy were extremely polite, helpful guys. Installed the bed expertly with no fuss or mess
Delivery of Bed
Paul and Thom informed us of arrival time, they arrived promptly and very respectful of property.
Put together bed, unwrapped mattress and advised to wait a few hours before making bed.
Very nice guys and would be happy for them to deliver anytime to our house
Communication was fantastic
Communication was fantastic, the times quoted for delivery were spot on. The delivery guys were polite, helpful and cheerful. Thank you👍
Timely delivery
Timely delivery. Kevin and Allan were very professional and polite.
Good communication regarding delivery…
Good communication regarding delivery times, arrived within the stated timeframe.
Both guys very Pleasant and helpful quick clean and tidy all rubbish removed.
A great experience for a change.
Excellent job and great attitude to work
Excellent job and great attitude to work
Delivery people were polite
Delivery people were polite, respectful and knowledgeable about what the were delivering
A huge thank you to the two delivery…
A huge thank you to the two delivery drivers, both called James, for providing such an outstanding service. From the moment they arrived, they were friendly, polite, and incredibly professional.
They collected our old sofa and delivered the new one with great care, taking every precaution to protect our home and making sure the sofa was positioned exactly where we wanted it. Nothing was too much trouble, and they worked efficiently while still paying attention to every detail.
It’s rare to come across delivery teams that genuinely care about providing such a great customer experience. Both Jameses are a real credit to Furniture Village. Five-star service from start to finish! ⭐⭐⭐⭐⭐
Excellent and professional
Excellent professional and efficient courteous service from start to finish. Highly recommended.
Friendly & helpful guys
Friendly, helpful guys, Hercules and Dan were efficient and dealt with the task well. New table and chairs look fab in the space. Came during delivery window. Very pleasant.
Excellent Service from start to finish
Joe and Danny were excellent. They arrived smack on time, surveyed the route to the bedroom and cracked on with the job with no further fuss. They removed the packaging and made sure they had left no marks anywhere on the stairs. First class service from ordering to delivery, I would recommend Furniture Village to anyone and appreciated the complete experience of purchase.
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