Furniture Village - RFC Newark Recensioni 

3572
•
TrustScore 5 su 5

4,9

Unit 11 St Modwen Park, Electric Avenue, LN6 9BJ Witham St Hughs, Newark, GB

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Valutata 5 stelle su 5

On time, both Joe & Stewart nice chaps, removed shoes as raining put protective covers down. Placed mattress on frame took away rubbish. Polite, professional & personable guys. Credit to your bus... Leggi di più

Valutata 5 stelle su 5

The delivery drivers James and James were both brilliant. Super friendly and polite. Did all the little things to make the delivery a nice experience, took their shoes off without asking, were chatty... Leggi di più

Valutata 5 stelle su 5

First class service from start to finish. No pressure but helpful advice in store from salesman. Phone call to arrange delivery date then updates on time slot on given day and phone call to say they... Leggi di più

Valutata 5 stelle su 5

We couldn’t have asked for a better delivery team when our new sofa and two chairs arrived. From the moment they arrived, both members of the team were incredibly helpful, polite and professiona... Leggi di più


Dettagli dell'azienda


Informazioni di contatto

  • Unit 11 St Modwen Park, Electric Avenue, LN6 9BJ, Witham St Hughs, Newark, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3572)

62.222 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

The sofa itself and delivery team are…

The sofa itself and delivery team are great however when buying the sofa the sales agent struggled to get the order to go through the system at the price we agreed. As a result she promised to issue a £50 refund against the deposit paid once the finance had gone through. Despite promising to do so on tbe phone this has not happened, I’ve since called twice (they never answer the phone) left two voicemails and not had a call back so will likely have to deal with via Amex as a chargeback which is really disappointing especially as the sofa is great

29 luglio 2026
Non scritta su invito
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Risposta di Furniture Village - RFC Newark

Good Afternoon,

Thank you for your review. I am so sorry to hear about the issues you've experienced with the promised refund and the difficulty getting in touch with the store. This is certainly not the experience we want for our customers. I have been liaising with you regarding your concerns but if there is anything else I can help with, please send me another email.

Kind regards,
Shanice

Valutata 5 stelle su 5

Hercules and Dan

Hercules and Dan
Delivery was on time. Hercules and Dan were very pleasant and couldn’t have been more helpful in moving my disabled husbands bed. All in all a very good experience

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service from start to finish.

Simon and Andy were very helpful and respectful of my property bringing in the new sofa. They unpacked and assembled it, taking all the rubbish away carefully. They were good natured and kind. The whole process with furniture village store in Exeter and the delivery has been really stress free and great prices in the summer sale. Thank you.

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Delivery of Bed

Paul and Thom informed us of arrival time, they arrived promptly and very respectful of property.
Put together bed, unwrapped mattress and advised to wait a few hours before making bed.
Very nice guys and would be happy for them to deliver anytime to our house

28 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

A huge thank you to the two delivery…

A huge thank you to the two delivery drivers, both called James, for providing such an outstanding service. From the moment they arrived, they were friendly, polite, and incredibly professional.

They collected our old sofa and delivered the new one with great care, taking every precaution to protect our home and making sure the sofa was positioned exactly where we wanted it. Nothing was too much trouble, and they worked efficiently while still paying attention to every detail.

It’s rare to come across delivery teams that genuinely care about providing such a great customer experience. Both Jameses are a real credit to Furniture Village. Five-star service from start to finish! ⭐⭐⭐⭐⭐

23 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Friendly & helpful guys

Friendly, helpful guys, Hercules and Dan were efficient and dealt with the task well. New table and chairs look fab in the space. Came during delivery window. Very pleasant.

21 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service from start to finish

Joe and Danny were excellent. They arrived smack on time, surveyed the route to the bedroom and cracked on with the job with no further fuss. They removed the packaging and made sure they had left no marks anywhere on the stairs. First class service from ordering to delivery, I would recommend Furniture Village to anyone and appreciated the complete experience of purchase.

22 luglio 2026
Non scritta su invito

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