Furniture Village - Leicester Recensioni 

Adnan was very helpful and knowledgeable and made the process of buying a sofa for my first time purchase as a new home owner

I had an excellent experience at Furniture Village thanks to Abdul’s exceptional customer service. From the moment we arrived, he was warm, welcoming, and genuinely interested in helping us find the right furniture for our home. He took the time to understand exactly what we were looking for and patiently guided us through the different options, explaining the features, materials, and benefits of each without ever making us feel pressured.

Abdul’s product knowledge was outstanding, and he answered every question with confidence and honesty. He made the whole process simple, enjoyable, and stress-free, ensuring we felt comfortable with our decision. His professionalism, patience, and friendly attitude really stood out and made a huge difference to our shopping experience.

It’s rare to receive such genuine and attentive service these days, and Abdul is a real credit to Furniture Village. Thanks to his help, we left feeling confident that we had made the right choice. I would highly recommend both Furniture Village and Abdul to anyone looking for quality furniture and first-class customer service. We will definitely be returning for future purchases.

Bought a sofa the shop staff at the Leicester branch was brilliant and delivery staff were fantastic.
We also bought 2 wardrobes for 2 bedrooms with sliding doors
The furniture village contractors they use to fit the wardrobes were terrible, taking a chunk out of our newly painted room in one bedroom and the other bedroom they leaned all the wardrobes against the wall damaging the paint work again. So I needed up having to fill and repaint 2 bedroom walls.
The wardrobes came with 3 damaged doors 1 damaged end panel which are due to replaced and refitted in 3 weeks time.
The slow door shutter also went wrong after 4 days days of using it.
Been onto the customer services phone line at furniture village, really nice polite and friendly but not really taking ownership and dealing with the damage just blaming the contractor. But we are at the moment trying them to take ownership having paid them thousands.
The saga goes on

Clean, bright store.
Helpful staff
Adnan helped us find the right size and advice us of which sofas would be the best option

Had a great experience with this company in related to product quality to delivering it

Ash was very helpful. He was there to help when we needed him but left us alone to browse without pressure. Purchase was completed without any hassle and all round we were happy with the service he provided.

Latta was very helpful and energetic. Our experience with her was very good

Ash was great from start to finish! As soon as we walked in the atmosphere was really friendly. We had a list of everything we wanted and they certainly didn't disappoint, I just wish we started here! Thanks so much.

Very good design and friendly staff especially adnan ali .

Excellent customer service, especially Mr. Adnan Ali

Excellent customer

Ash was very helpful and lovely. We were looking to buy a dining table and made sure it would match our kitchen and our colour scheme. Thank you so much!!

Furniture Village - Leicester

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Furniture Village - Leicester
4.6
(853)

Home furniture shop in EnglandOpen
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4.6
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sofa selection154
helpful staff586
dining table37
no pressure sales40
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Hasina
Pending
Thankyou Adnan for all your help and support. You were very patient and assisted as calmly and answered all our queries and questions. Although we visited the store several times you didn't rush us into anything. We trusted you so we …More

lucy Crouch
Local Guide·54 reviews·270 photos
2 months ago
Manish was excellent, we visited the store a few weeks ago but I was waiting for DFS to cancel my order. Having had such a bad experience with them it was so good to be made to feel welcome, everything discussed in detail and all aspects …More

Douglas Francks
Local Guide·35 reviews·8 photos
3 months ago
We recently had the pleasure of working with Latha, and she truly stood out. She went above and beyond for both my wife and me, showing genuine care and attention every step of the way. …More

Sneha Mandalia
7 reviews
3 weeks ago
New
We had a great experience from start to finish. We were initially helped by Tony, who were both fantastic. He was very friendly, knowledgeable, and took the time to understand exactly what we were looking for without making us feel rushed. …More
Hasina
just now
New
Thankyou Adnan for all your help and support. You were very patient and assisted as calmly and answered all our queries and questions. Although we visited the store several times you didn't rush us into anything. We trusted you so we decided to give it another go. This time we chose and bought a sofa with Adnan''s support.
We are truly grateful and will shop here again in the future and pass the word around. Thankyou so much.

Shak was amazing. He walked us through the furniture and made sure we felt comfortable and understood what we were buying. Shak made the process quick and efficient. We can’t thank Shak enough for his help buying our dream dining set.

Amazing service by ash really clear and informative 👏 thqnk you

Refreshingly simple to deal with, in a world where everything is online and you can’t actually speak to someone, these guys nailed it, kept us informed throughout and delivered on time as promised, the guys who delivered it kept us informed of their eta, turned up on time installed the sofas and took all the rubbish away with perfect well done guys very rare these days

Ash was great service today! Very impressed with the sale he did for us. We bought two three seater sofas. Very good price. Ash was a great sales man and wasn’t hassling us and said the right things. We went into other shops around and our experience in there wasn’t as good. Ash is 10/10

Furniture Village had just what I was looking for and in the right colour. Paddy was extremely helpful and friendly. He covered all options. Would recommend buying from here.

Excellent service by Lata at furniture world Leicester, she had good product knowledge and answered all of the questions about product with ease.

We had Ash finalising the sales he was great I would give 5/5 as well as the rest of the staff. They were all friendly and offered a range of drinks and cookies, Thankyou!