Furniture Village - Leicester Recensioni 

Really helpful staff that know their stuff. Friendly and inviting rather than being pushy. Felt no pressure from buying from them and they gave good advice and guidance.

The salesman having patience and time for me and not trying to rush me

It was good a offer
Get what you want good communication
Polite take time to explain from the start to end. With out bieng hurried
Very happy customer.

Very Happy & Satisfied!
Finally got our new corner sofa from Furniture Village today 🚚💨 Honestly, we fell in love instantly! The colour is beautiful, fabric feels lovely and plush, and it’s so comfortable to relax on. Looks way nicer in real life! From helpful staff to proper delivery – everything went smoothly. We really like it and fully trust Furniture Village for quality furniture. Thank you for such a wonderful product and service! 🙏❤️

Had a great experience at furniture village Leicester and i had a very professional sales rep Shak, who attended to me and made the process seamless.
Shak was very patient while I tried to make my decisions and was quite helpful throughout.
Loved that I came to furniture village as I loved all I got.

I had a very good experience shopping at furniture village Leicester. Of particular note was the customer service rendered by Shak. He was patient, knowledgeable and quite friendly. He was very helpful in my quest to make high quality choices. I am grateful.

We found what we came in to the store right away with the help of Mohamed ibrahim great help and professional made the order fast 3 /5 weeks for delivery can’t Waite

MOHSEN a very friendly and helpful staff. first time being in furniture village I purchased sofa and I'm really pleased with there service ill definitely visit again.

Been served by ash he was very attentive and helpful

Mo was very helpful during our visit, from taking furniture to the window so we could see the colour clearly and helping with measurements, so we could make the right choice.
Drinks and cookies offered also, a great touch as choosing furniture can take time.
Many thanks for making the experience stress free.

Now made 2 separate orders at Leicester Fosse Park and both times we were assisted by Latha. She was really helpful and couldn't do enough to help us. So looking forward to receiving our items.

Nice customer service help with size and help with everything latha helped us to find the right product

My wife and I bought a 3-seater power sofa with power headrests and heated seats, and a power recliner chair with a heated seat. We ordered this furniture in December 2025, and it arrived in March 2026. The delivery team set it up, then went to try the sofa and chair, but discovered they hadn't set the furniture up correctly. So we put it right and tried the sofa out, we could not believe what we found the left hand side of the sofa by the arm sank there was any padding there so what we done was to phone the store at Fosse Park Leicester. they sent someone out to look at the furniture anyway when he came he checked everything over we then told him to sit on the sofa. He said, " Yes, there is something wrong with it he said he would write a report, and we would have a copy. we got the report back saying everything was ok could not believe it, we went over to the store and they said they would look into it well what a joke they made out they were concerned but all the time they were fobbing us off even the manager at the store was smirking at us i will ever use Furniture Village again the furniture is cheaply made although it cost us £3600 just be careful folks because all they are are cheap sales people

Mo was very knowledgeable and helpful with the purchase of a new mattress and desk. He took the time to explain all the details thoroughly making sure we was informed through every step. I would highly recommended speaking to Mo when visiting Furniture village you will not be disappointed!
Thank you again for such excellent service.

We were served by ash, fosse park Leicester showroom and he showed nice list of collections and helped to choose the right sofa based on our living room design. We are gald with the service

Adnan made the whole process really simple. We had good advice and he was really polite without being pushy. Really recommend the whole process, now we just wait for our new signed!

Excellent service from Adnan. He was extremely patient and informative. I ultimately purchased extras from Furniture Village because of his efforts.

Thanks to Latha for great customer service and helping me with my sofa order

Latha was kind and efficient in her role.