Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Leggi di più
Although there was a hiccup with the tracking this was so well handled when I rang the company to find out what had jhappened to my order. The woman I spoke to was very friendly and helpful and the... Leggi di più
I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per l'illuminazione
- Negozio di articoli per il rinnovamento della casa
- Fornitore di lampadine
Scritti dall'azienda
First Choice Lighting for Design, Quality and Style.
Informazioni di contatto
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Regno Unito
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Kept updated on order.
Mixed review.
Mixed review.
Lamp bought was a good price and delivery was free in 2 days. Unfortunately lamp was faulty so on asking for a refund (I didn’t want a replacement) a replacement was dispatched the next day. I was also told the company didn’t want the faulty lamp back. On asking for a refund I was told I’d have to wait for the replacement (that I hadn’t asked for) to be delivered, I then had to refuse delivery and wait for it to be returned to sender before my refund could be processed. I questioned this and was told the same. Although the communication was swift I felt the customer service could have been better.
Absolutely love the pendent lights
Absolutely love the pendent lights, very classy feature for my new extension and good value. Needed an extra part and costumer service was prompt and helpful.
Thank you 🙂
Excellent customer service
Ordered a lamp, very good value for money, looks more expensive than it cost, however, one of the pins on the plug had snapped off. I contacted the seller and 12 hours later they contacted me and said they would send me a replacement. No hassle, no need to send the original one back. Excellent customer service.
Lamp shade
Lamp shade: just what I was looking for at a competitive price. Excellent quality.
Product was delivered promptly and in…
Product was delivered promptly and in good condition. Unfortunately it did not look great when installed. It was much more bulbous than it appears on the website photographs.
I asked to return a broken item was…
I asked to return a broken item was told I couldn't after 48 hrs of receiving it. I was decorating and didn't open item until I was ready to use it

Risposta di First Choice Lighting
Fantastic customer service
Fantastic customer service, knowledgeable and friendly staff that gave me the impression the company wanted and were grateful for my order.
Well done to all, first choice lighting will be my first choice in the future.
3rd time to use this company.
This is the 3rd light that I have bought from this company. Process to order online was easy, price was good and my light arrived well packaged to prevent any breakages. Also was kept up to date with emails letting me know when the light was out for delivery. Would use this company again.
Returning customer
This was my second time buying from first choice lighting, and whilst the main reason for returning was price the service and packing was excellent. Certainly they are a recommended lighting supplier with a great choice!
Quick delivery and in perfect condition excellent
Quick delivery and in perfect condition
Excellent bedside lights
I love my new bedside lights. They are exactly what I wanted. They were also very well packed and arrived swiftly. Hence the five star review. Many thanks.
Great quality lights. Good customer Service.
Great quality lights, at a decent price. Recently returned some items with no problem & full refund issued.
Customer service at the highest level.Phone answered quickly by a helpful and…
Phone answered quickly by a helpful and knowledgeable person. I was provided with both telephone advice as well as emailed specifications and instructions. Delivery was fast and efficient.
This was customer service at the highest level.
Excellent
Good quality products and excellent service with fast dispatch and delivery.
Beautiful light
Beautiful light, best price that I found and considerably cheaper than other companies. Fast delivery. Would definitely buy from in the future. Delivery guy was very friendly and helpful too!
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