National Lighting Recensioni 431

Had small issue with a wall light. This company were superb when sorting it out. I would not hesitate to recommend them. Thank you to Julia, excellent support and speedy responses.

Arrived quickly and well packaged. Good quality light fixtures. One of the glass shades was cracked and a replacement was issued straight away.

A very efficient order fulfilment with a timed delivery slot. Responsive and all around excellent customer service.

Fantastic customer service! I had a problem with some lamps and the issue was resolved so quickly. Great support and service - thank you!

Unaware of the Consumer Rights Act 2015! I bought two Saxby Inova PIR lights in April 2022 and one of the PIRs has failed. I expected at least 10 years life from them, not 4 years. When I requested a discount on a replacement, quoting the Consumer Rights Act 2015, they replied completely ignoring my request and hid behind the 2 year warranty, which is irrelevant in law. I can only imagine that their 5 star reviews are fake if this is their response - total disrespect for the law! I now have to replace both lights because they are fitted either side of my garage, but I will avoid National Lighting for their lack of customer service and Saxby products for their poor reliability.

This company has been effortless from start to finish. Deals with your order and any issues with the fastest response. Would definitely use again.
Thanks Sonia for sorting my order.

An excellent seller. Would not hesitate to buy of them again. Very good communication

Fantastic quality for our two bedside lamps and shades plus great price and free, quick delivery. Amazing thank you, we love them.

I ordered two items within days of each other. Ordering was simple and the first product arrived two days later. A few days after that, my second product came the following day and before 10 am !
I cannot overstate what a joy it is to deal with a company that is so well organised.They should be running the country !

Great range of products, on well-designed website: ie easy to use for finding options, and pricing etc. Staff are great: professional, knowledgeable, and helpful. Pricing is competitive, delivery prompt, and if there are any issues arising, the staff are great!

Website easy to navigate, good products, competitively priced, ordering easy, with excellent customer service from the help line.
Great customer care - carrier couldn’t find our new build house on a long-established road 4 days running & Jen on the National Lighting customer help line was very helpful in sorting it out with the carrier & calling me back to let me know.
We've since ordered another 4 lights - great service.

Very quick delivery and competitively priced. Although it states the rechargeable lamps take 5 hours to charge but they take way longer, maybe twice as long

I would like to thank you for the excellent customer service I received after a cracked shade was discovered when opening one of the boxes containing a lamp. I contacted the help desk using this email address and I did not receive a message, so I decided to use the telephone. After speaking to a very professional Advisor, the problem was sorted. Thank you for providing a professional service.

super easy website, really competitive prices, amazingly fast pick and deliver, sorted !!

I ordered through Amazon, but they screwed up! Nat. Lighting took over the order, and immediately resolved it themselves. Quick, efficient, supportive and operated by HUMANS! Big thanks!

I made a mistake with my order and they went above and beyond to sort out my issues. Can't praise Sonia and the team enough !

Best price we could find, and literally arrived within 22 hours via FedEx. Great company and will buy from again

Excellent customer service. I was looking for replacement shade which I was initially told something they don't do but I called again few weeks later and spoke to Louise who went above and beyond to help me. She contacted the supplier to see if the shade can be bought individually and as it was not available immediately she raised order for it to delivered when it comes back in stock. She was always on the email responding/updating me which was very reassuring. Thank you Louise for your excellent customer care service!

I purchased two lights from National lighting one light is beautiful the other sadly was faulty however Julia from customer services online was very helpful my new light is coming tomorrow and Damien at the docklands store was a superstar I just moved into my first home made the experience through it was gonna put a damper but was saved by these two I would definitely recommend national lighting for all their electricity needs

Absolutely outstanding service. Unrivalled, I would recommend anyone to use this company.